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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
7,618 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,618 reviews

June 23, 2026

Amazing dealership! Joshua was knowledgeable, attentive, and made entire car buying process experience seamless.Great! More

by fbmroberts
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 21, 2026

I am very pleased with the excellent customer experience throughout the purchasing and financing experiences More

by jematt2s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2026 -

Northside Lexus responded

We're delighted to hear about your excellent experience with our team. Congratulations on your purchase, and thank you for choosing Northside Lexus!

June 21, 2026

Enjoyed working with Jesse. The purchase went smoothly and I am pleased with my vehicle More

by MARY.HATCHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2026 -

Northside Lexus responded

Congrats on your new vehicle, Mary! We're thrilled you enjoyed the purchase process with Jesse at Northside Lexus. Wishing you many happy and safe miles ahead!

June 21, 2026

Great service, Very satisfied with the sales man. Got what I was looking for the Lexus TX 350 More

by momsamell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Northside Lexus responded

Congratulations on your new Lexus TX 350! We're thrilled you enjoyed the purchase process here at Northside Lexus. Wishing you many safe and happy miles ahead!

June 20, 2026

The salesperson did not trust our wishes to really buy the vehicle; we discussed that we were going to be there the next day to buy it; but when we got there the vehicle was not ready. Should have walked More

by merhebpf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kathy Maki
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Northside Lexus responded

Thank you for sharing your feedback. I'm sorry to hear that our communication fell short during your visit and that the vehicle wasn't prepared as expected. We'll use this as a learning opportunity with our team, but if there is anything further you'd like to discuss or any way we can still assist in finding the right car for you, please reach out to me. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

June 20, 2026

Tenía fallas en los inyectores tuve que arreglarlas el vendedor le mande mensaje y nunca me contesto More

by ddelagarza2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Villanueva
2.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2026

Great service. Great people. Treated me well even though we had a situation where they didn't really have to go as above and beyond as they did. Eternally grateful More

by sabanas100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Northside Lexus responded

Thank you for the glowing review! We're glad to hear our team went above and beyond to assist you. We truly appreciate your business! - The Team at Northside Lexus

June 19, 2026

Steve was great and took great care of me. I would go back and ask for him! More

by matthewsmith324
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Northside Lexus responded

Matthew, thanks so much for the 5-star review of Northside Lexus!

June 18, 2026

Had to rely on GM to straighten the mess Javier created. Javier accused us of things we didn’t do and tried to charge me over $5,000 on a buy back that shouldn’t have happened in the first place. If I decid More

by RD.SAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Townsend
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Breaux, James
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Jun 18, 2026 -

Northside Lexus responded

It's concerning to hear you're feeling this way, RD. We take these reviews seriously, and someone from our team will reach out to you. You can also contact Northside Lexus directly and ask for our GM. Thank you.

Jun 19, 2026 -

RD.SAMS responded

The GM was the one that straightened up Javier’s mess. We had to come by 4 times and ended up signing 3 contracts before our situation was corrected by the GM. Like I stated before, I absolutely love my suv, but if I decide to upgrade I will be going to another location.

June 17, 2026

When I arrived at the dealership I was greeted with a smile and how can help you. The second person that greeted me with a smile and he wanted to know how can I help you and he did. Each person told me t More

by geobty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Northside Lexus responded

Thank you for choosing Northside Lexus and for sharing your appreciation for our team! We're glad to hear they made your experience unforgettable. Enjoy your new Lexus! Safe travels!

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