Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
8,023 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,023 reviews
June 11, 2026
This is not the first time i have been assigned with Daniel. Daniel is courteous and understands the issue pretty easily and keep you informed in the whole process. Overall, he is very good to deal wi Daniel. Daniel is courteous and understands the issue pretty easily and keep you informed in the whole process. Overall, he is very good to deal with. More
by Madhukar2367
Employees Worked With
June 11, 2026
The service from this dealer was great. They were informative along the way and made the whole process easy. They were informative along the way and made the whole process easy. More
by AYSHEIKH90
Verified CustomerJune 11, 2026
I don't mind the dealer bought a couple cars there over the years but man the service is horrible, The advisor TOM HANLEY was rude and rushed, zero follow up and McDonalds gives better service. I cannot re the years but man the service is horrible, The advisor TOM HANLEY was rude and rushed, zero follow up and McDonalds gives better service. I cannot recommend at all. If he treats me this way no way am I sending my wife there with her car. More
by Surge
Employees Worked With
Tom Hanley
June 11, 2026
Smoot purchase ever, go see the car, deposit, bring your trade in, they do the rest trade in, they do the rest More
by JAINFAMILY11
Employees Worked With
June 10, 2026
Jonathan made purchasing my certified preowned car very easy and in a timely manner. He was very professional and answered my many many questions. easy and in a timely manner. He was very professional and answered my many many questions. More
by judy_sharp
Employees Worked With
June 09, 2026
I'm so lucky to have Daniel Kang as my service representative. He is always so helpful, efficient and super nice. Lexus is lucky to have him as an associate. Thanks Daniel for all you help. Jane representative. He is always so helpful, efficient and super nice. Lexus is lucky to have him as an associate. Thanks Daniel for all you help. Jane More
by janelundell
June 08, 2026
I had a great experience with Westside Lexus working with John Lovings. John made the entire process so easy - he was communicative, efficient, and informative. John Lovings. John made the entire process so easy - he was communicative, efficient, and informative. More
by c.ngo099
Employees Worked With
June 08, 2026
I would not get a car from any other dealership! Westside Lexus has been our go to place for several vehicles. Mike Nelson is great to deal with and I highly recommend him. Dom Thornton, in Finan Westside Lexus has been our go to place for several vehicles. Mike Nelson is great to deal with and I highly recommend him. Dom Thornton, in Finance, is also excellent to work with and very professional. More
by 8262292
June 08, 2026
The salesperson, Christian, came to pick me up from my hotel after my business meeting and even allowed me to drive the vehicle we had seen online. The process took longer than expected because I had to w hotel after my business meeting and even allowed me to drive the vehicle we had seen online. The process took longer than expected because I had to wait for my bank to send the financing approval. That being said, the dealership worked hard to secure a great financing rate, which allowed me to get on my way for my 10-hour drive home. Thank you to Christian and the entire team for making the purchase of this vehicle such a pleasant and stress-free experience. I truly appreciate all of your help and professionalism. More
by kingdomapprovals
