21 Tennessee Hyundai Dealers
Great experience with service department. - Tim 1983
Great experience with service department. Helped my daughter get an engine replacement. Tried another dealership only to be out several hundred dollars with no results. Refreshing to deal with an honest dealership!
Top Reviewed Specialists At This Dealership
Certified Sales & Leasing Consultant
I appreciate Mr. - KENorthcut
I appreciate Mr. Calvin Harvey’s assistance in helping me with the purchase of my 2014 KIA Forte. He braved the snow, ice, and frigid temperatures. You went over and beyond to make this experience great!
Wonderful employees, great service. - n.mcmillen
Wonderful employees, great service. Comfortable waiting area. Everyone goes out of their way to check on customers. The employees seem to really like working there. Customers come from from all over to have their cars serviced there.
Dylan Coleman was very helpful and made the process quick - Ellen
Dylan Coleman was very helpful and made the process quick and easy! Everyone was friendly and ready to assist.
Excellent service from Coby! - Kimberlylynnjones
Excellent service from Coby! I have bought many cars from Gray Epperson and they have a great team there! Disclosure: Coby is my son and will take care of you!
Sales Consultant/ Finance Manager
Always friendly and helpful, we have purchased several - donna.vize430
Always friendly and helpful, we have purchased several vehicles from them and now our son is also driving a Hyundai
Tyson Venable was very easy to work with and helpful. - Ruacasa
Tyson Venable was very easy to work with and helpful. Answered all my questions and was knowledgeable about the car's features. He stayed way past closing time to get the deal done and car prepped. He spent time going over the car's important features before letting me head out even after the manager had locked the doors for the night. Great follow-up after the sale as well.
The entire staff was very profession and courteous. Would do business with them again and I plan on using their service department for maintenance and repairs.
Great experience at this location Great customer care - Gina
Great experience at this location Great customer care loved everything about my day there thanks
Robert Abel and the sales manager went above and beyond - Lee Smith
Robert Abel and the sales manager went above and beyond yesterday to satisfy my wife and close the deal on our 2024 Palisade.
I recently purchased a used 2021 Toyota Camry from - chris.walker
I recently purchased a used 2021 Toyota Camry from Murfreesboro Hyundai. I was helped by a great saleman (Troy). I had went to the reviews for the car dealership before went to check on this car, and I kept seeing postitive comments about Troy. So I was pleased when he was my saleperson. When you come to this dealership, please reach out to Troy. He will be honest and fair.
Also, I had an overall great experience with this dealership. I love the car, and the price worked out for me. Sincerely, Chris
I recently purchased a new Tucson from them The saleman, - Charles
I recently purchased a new Tucson from them The saleman, Austin, was great to work with. Apparently though they are ignoring the new TN advertising rule change that came out in 2022. The are supposed to be totally transparent on the price of an advertised vehicle including dealer add-ons and dealer doc fees. They are not. Besides the MSRP sticker on the vehicle I was interested in there was a dealer add-on sticker for nitrogen filled tires, some type of coating, and a pin strip. No where on their advertised internet price is this listed, or the dealer doc fee. Way down on the internet page is "All listed prices are plus taxes, fees, and dealer installed options." but no prices listed as required by the new law.
I refused to pay for the dealer add-ons, and they did not charge me for them.
I gave them 3 stars for not adhereing to the new law, and I also caught them trying to charge me an extra $200. on the final total. They said it was a software glitch. LOL I did purchase the car from them but watch out for those dealer add-ons and the softwars glitches.
Here's the new law Twin City, read it, adhere to it.
Working with Salesman Chris Mullins and Finance Manager - wdjamroe
Working with Salesman Chris Mullins and Finance Manager Charles McReynolds was a refreshing change from previous dealerships we've worked with. They were upfront, responsive, kind and patient. They went above and beyond what we expected in service to us purchasing a new vehicle. We cannot recommend them highly enough!
Friendly service. - t.carver929
Friendly service. Patient with me while I decided if it was the car for me. Had details of car’s history.
They did an excellent job I was very satisfied The sales - habakkuk
They did an excellent job I was very satisfied The sales person was over the top with customer service
This is the best car dealership - used or new - that I - PhilThwing
This is the best car dealership - used or new - that I have ever run across. The people are friendly and low-pressure. There is no shady backroom dealing. Prices are reasonable, and they give something to the charity of your choice after your purchase. Strongly recommended
Very rude people I repeat very rude people do not take... - Msdede78
Very rude people I repeat very rude people do not take your car they don’t know nothing very unprofessional I do t think they be checking the cars
Worst follow up customer service ever! - chelseajameson
Worst follow up customer service ever!
I bought a 2022 Hyundai Santa Fe in September 2021, I paid for the extended warrantee with Perma Shield. Had a great customer experience with David. And then my issues started happening. After taking my car to Texas for school (the month of October) I had noticed poka dots on the sides of my beautiful white car, I took the car into the dealership so they could see the spots. Hyundai sent out my car detailers to my house, even putting gasoline on my car, the spots were still not budging. After fighting with Hyundai on who's at fault why black poka dots, turns out my 2022 car didn't have a topcoat on it, there for the Perma Shield couldn't bond to the topcoat. Perma Shield was so kind enough to send me a $200 check to apologize. I left for deployment Jan 2022, my car was covered in a garage. Coming back in September I decided I had enough of the Santa Fe and like an idiot I went back to Wyatt Johnson to get another vehicle. I had linked back up with David but he was busy and that's when I meet Mandy. I had fell in love with a 2021 F150, I had asked Mandy how much it was since there was not a price sticker on it. Mandy had told me, "It should be around 35k", so I told her I would instantly take it, I did notice some significant wear on the outside of the front tires and mentioned it to Mandy, but she had told me that it was normal wear on tires. Running my credit and me falling more in love with the truck, Mandy never came back to tell me how much the truck truly was until we were sitting down and ready to sign. Not only was I extremely shocked at the price, but I was even more upset Mandy didn't tell me the true price of the truck. At that point I was already at the dealership for three hours and had enough. Thankfully they gave me the payoff of my Santa Fe. After driving the truck for a couple days, the truck told me it needed an oil change. Thinking it might of just a fluke I went to Firestone on post for them to check my oil, turns out it was low and never been changed. I asked David if an oil change was going to be covered by Wyatt Johnson, and I was told no because it was a used vehicle. While getting my oil changed the manager came over to show me my front tires, there was literally fibers coming out of them. The gentleman highly encouraged me to buy new tires, so I did because the truck truly needed them. It was literally unsafe to drive, and that was my concern I brought to Mandy when I bought the truck. Also messaging David, I let him know how upset I was since I had paid so much money for a vehicle from Wyatt Johnson, and I had to get an oil change and new tires all within a month of owning the truck. Now the truck has a grunting/ grinding noise coming out of the front end. I had taken it by Ford, Ford told me it was crappy breaks. Their manufactory breaks apparently were the cause of the noise. So, I went out and put new breaks on my truck. Still keeping David in the loop on the issues I'm having with my truck. I took) my truck back to Wyatt Johnson and had spoken to the used car manager (Mr. Vick), he apologized for issues and said they overlooked the truck needing an oil change. I let Mr. Vick know how crappy this experience has been. He told me he would do some digging and would follow up. I texted him that day, so he didn't forget about me. He let me know that a life event happened and someone else would follow up with me, turns out no one followed up. Shocker. Now being a month since the last contact from Wyatt Johnson and my truck still acting up, I am absolutely disappointed in their customer service, and selling used vehicle with multiple issues. I have told my Soldiers never to shop there due to my experiences and to travel to either Nashville or any other location and stay out of all Wyatt Johnson stores. Super disappointed in this whole experience as this was my first new vehicle on my own, and this is what I get.
Visited Tarr Hyundai today to look at a Santa Cruz. - mr larkin
Visited Tarr Hyundai today to look at a Santa Cruz. I offered the same car as a trade-in as I did Sat at another local dealership on Sat. I was shocked to hear their trade-in offer. I guess they thought I had STUPID written on my forehead! I'm not talking about a few hundred $ dif. It was 3-4 THOUSAND less. This dealership will NEVER get any of my money.
The salesman I spoke to was very nice, professional, and knowledgeable, but the Sales Mgrs insulted my intelligence and my car! My advice? Go ANYWHERE else.
This is the worst car lot I've even been to my motor went - takia
This is the worst car lot I've even been to my motor went out on my Hyundai and they did not help in any way.
KJ was great. - joran216
KJ was great. He went the extra mile for me. I had a great experience.