I purchased a 2023 Chevy Traverse from Conestoga Motors - mcacci435
I purchased a 2023 Chevy Traverse from Conestoga Motors in July 2024. Despite the higher mileage, it fit my price range, and I decided to take the risk. Being three hours away from Ephrata, PA, I knew this would require trust and good communication.
Shortly after purchasing the vehicle, a major issue arose. While it was an unfortunate situation, it provided an opportunity to see how Conestoga Motors handles challenges. I contacted Mel and Jerry to inform them of the issue, and they responded with professionalism and integrity. They immediately took the necessary steps to address the problem under the warranty, ensuring the process was as smooth as possible.
I purposely waited months to write this review to ensure the resolution was completed correctly—and I’m happy to report it absolutely was. When things go wrong, you learn a lot about people and businesses, and I discovered that Mel, Jerry, and the team at Conestoga Motors are genuine, honest, and committed to their customers.
If you’re considering a purchase, I highly recommend buying confidently from Conestoga Motors. My experience proves they stand by their word and go above and beyond to make things right.
Marc
Read More