Very understanding and listened well. - Coco0927
Very understanding and listened well. An oil change should not take as long as I waited. Also, I only requested an OIL CHANGE when I scheduled the appt. When it came time to pay, and I heard $ 100 and then some? My mouth opened in ??!!! Dave immediately said he would take care of this descripmacy. I was very happy to hear this. If it was not for Dave, I most likely would stop going here. I have been at this particular Ford dealership for many years and all my vehicles were bought here. I understand they are under new ownership, however, I can take my car anywhere for service. DUE to Dave's customer service, I will continue going there in the future.
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