Dear Mr. - Richardson1
Dear Mr. Hickman, I had the pleasure of meeting Jordan Lasure; service advisor, last month. After visiting many dealerships, Jordan listened to my plea and had no issue assisting me in finding a solution to repair my 2005 Chevrolet SSR Pickup Truck. He introduced me to one of your mechanics that was familiar with this classic vehicle. His knowledge of and expert troubleshooting was impressive to say the least. Jordan is an excellent communicator who kept me informed during repairs. I picked up my vehicle better then I left it. I did this review because Jordan wouldn’t let me walk away unsatisfied. His can do attitude won me over immediately! Everyone in the service department was professional and treated me with respect every time I visited service. I felt like a new truck owner, but knowing Chevrolet still has a 19 year old truck on the road is a true testimonial they build great vehicles. I’m really not a review customer but felt you needed honest feedback that Parks Chevrolet Huntersville got it right. You all have earned my loyalty. As a retired Marine, recognizing a job done well, above and beyond expectations deserves the highest compliment from the public. I hope you will recognize them as well. Your leadership is reflected from your staff’s attitudes and you’re doing it well sir. Thank you for the opportunity to submit a review.
Glenn Richardson
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