I want to take a moment to recognize Daniel and Pete at - Crystal Romero
I want to take a moment to recognize Daniel and Pete at Lexus of Albuquerque for their outstanding customer service.
Daniel took the time to genuinely listen to my concerns regarding both the repairs to my vehicle and the associated costs. I sincerely appreciate his patience, professionalism, and willingness to hear me out.
I also want to extend my gratitude to Pete, the Service Manager, for taking my concerns seriously and ensuring that the final charges were fair, transparent, and aligned with the repairs performed.
As a longtime Lexus customer, I value honesty, integrity, and accountability. Both Daniel and Pete demonstrated these qualities and reminded me why I continue to trust Lexus of Albuquerque with my vehicle.
Thank you both for going above and beyond to ensure a positive customer experience. You’ve earned my continued loyalty, and I look forward to remaining a customer for years to come!
Read More