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Lexus of Santa Fe

Santa Fe, NM

4.9
346 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 346 reviews

June 12, 2024

Lexus of Santa Fe has continually offered me exceptional customer service, fair pricing for servicing my ES350, and a professional and courteous staff. More

by Scott Ouellette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2024 -

Lexus of Santa Fe responded

Hi Scott, thank you so much for your positive comments about Lexus of Santa Fe! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

Penny our salesperson was very knowledgeable and helpful with the process. The experience from start to finish was the best I’ve experienced. I would recommend this dealership to anyone looking for a new or More

by Katnec5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Penny Truelock, James Bayless
Jun 07, 2024 -

Lexus of Santa Fe responded

Hello, we're happy you found Penny to be so supportive during your experience here at Lexus of Santa Fe. Thanks for the recommendation, and have an amazing day!

June 01, 2024

I usually don’t have a bad experience with them however, this time they had my friend waiting for two hours wouldn’t give a Loner on the phone called the lady Was rude and hung up on me More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
June 01, 2024

Beautiful. Like a shrine to their product. Well trained staff. However, instead of explaining each warranteed item, it seems like the service is more a search f More

by patebaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Anaya
Jun 03, 2024 -

Lexus of Santa Fe responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

The dealership is 40 miles from home and everyone is so friendly and accommodating. I call Brandon when my car needs service and he is awesome! More

by Jortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Anthony Baca
Jun 02, 2024 -

Lexus of Santa Fe responded

Hello Jortega, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2024

Thank you for taking such good care of my car, I will be back fir the next service More

by LexusGal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
May 30, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 24, 2024

The man I worked with was very professional. satisfied except the car interior was not cleaned More

by Penne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden, Anthony Baca
May 25, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 20, 2024

All were very courteous and professional. I like the notifications by text. Comfortable waiting area. More

by dmsainz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ayala
May 22, 2024 -

Lexus of Santa Fe responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

May 18, 2024

Service agent was friendly and professional. Work was completed on time and efficiently. Discount was accepted without hassle. More

by jinxandbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
May 22, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

Very knowledgeable and explained all of car options. Felt comfortable and know I can contact them any timeframe More

by beckibass8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega, James Curvin
May 17, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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