The staff at Tom’s ford are fantastic. - Wolfman
The staff at Tom’s ford are fantastic. When my wife and I arrived to look at a 2019 Ram Limited, we were immediately greeted by the receptionist Donna. She knew we had an appointment to meet sales rep Corey Johnson. She found Corey immediately, but unfortunately I missed a text that Corey sent the day before that the vehicle was offsite being detailed. Corey was very apologetic because we drove over an hour to see the vehicle. We told Corey it was our problem for missing his text and asked him to notify us when the vehicle was onsite. He called me a two days later to confirm the vehicle was onsite, and to reschedule the appointment, which we did. Upon arrival for our appointment, Donna told us it was Corey’s day off and we met with Robert Delarosa. Robert is a fantastic sales pro. We went and checked out the Ram and Robert took the time to show us every aspect of the vehicle. We took a test drive with Robert and I asked if a couple of things could be addressed. He said that was no problem. We were very impressed with Robert because of his knowledge of the vehicle, and his enthusiasm of the dealership. He answered all our questions, and even dealt with our insurance company to secure our ID card. Another plus was Sales Manager John Luberto, who made sure that we were comfortable with the process. We then met the finance manager Armaan Datt. He already had all the paper work ready to be reviewed and signed. The whole experience of dealing with Tom’s Ford deserves five stars. They go the extra mile in customer service, and I would recommend to anyone.
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