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Salerno Duane Ford
Summit, NJ
914 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
There are just a few of the reasons that were a honored to have been chosen to represent the Vets-Cars Dealer Network for Union/Morris/Essex! If you an active/retired/discharged Service Member, or immediately family, check out Vets-Cars here: http://vets-cars.com/salernoduaneford
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 914 reviews
June 05, 2024
Every used car lot trick was used. Stiil love the car. Would have bought it without the nonsence. Stiil love the car. Would have bought it without the nonsence. More
by PSP7580
Verified Customer
Helpful June 04, 2024
Carrie is wonderful. Pleasant to deal with, flexible, works all the angles to get you in and out as fast as possible. Managing expectations about delays, arranging rides. Pleasant to deal with, flexible, works all the angles to get you in and out as fast as possible. Managing expectations about delays, arranging rides. She is a fantastic front face for the organization. More
by ROBERTSON_SUSIE
June 04, 2024
Frank and Tomas were very nice to work with. The process was quick and easy The process was quick and easy More
by joesoko106
June 01, 2024
They make you very comfortable, and I’m looking for a nice trade for a black rims. nice trade for a black rims. More
by luislopes823
Employees Worked With
May 21, 2024
Carrie was professional and awesome in her ability to make our situation work in the most seemless way possible make our situation work in the most seemless way possible More
by apboosh
Employees Worked With
May 20, 2024
Keith always explains whatever repairs need to be done and what are just things to watch. Excellent service and communication. and what are just things to watch. Excellent service and communication. More
by BJSERVIDIO
Employees Worked With
May 18, 2024
The team did a great job finding my issue and making sure it was fixed. it was fixed. More
by MGNIAZ
May 15, 2024
I am new to Ford and new to Salerno-Duane. This was my first experience and Carrier was AMAZING. Friendly, helpful, great communicator. This is now my go-to dealership. This was my first experience and Carrier was AMAZING. Friendly, helpful, great communicator. This is now my go-to dealership. More
by Matt K
Employees Worked With
May 13, 2024
Nice, clean, friendly, helpful. Should have better entertainment in waiting area. Otherwise, a positive experience Should have better entertainment in waiting area. Otherwise, a positive experience More
by 24robf
Employees Worked With
May 07, 2024
Everyone is friendly and helpful and the car was done in great time. They go the extra mile. Thanks to Heather too! great time. They go the extra mile. Thanks to Heather too! More
by prince6a
