Carrie Howard

Carrie Howard is the absolute best Service Representative I have ever dealt with in my life. She makes the impossible, possible! Her Father’s knowledge of Customer care, Support and Dedication has been ingra I have ever dealt with in my life. She makes the impossible, possible! Her Father’s knowledge of Customer care, Support and Dedication has been ingrained into his daughter, which makes this Dealer’s Service Department among the BEST there is! Well Done Salerno! Outstanding performance and excellent Service! More

by N2FVV Verified Customer Verified Customer

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The Staff are always pleasant and very helpful and accommodating. The AI call screening could use some work, way too complicated to get a human in the phone. accommodating. The AI call screening could use some work, way too complicated to get a human in the phone. More

by wendy.ivan Verified Customer Verified Customer

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Carrie is amazing at the service desk as did the technician that worked on BroncoSport technician that worked on BroncoSport More

by shawn.heron Verified Customer Verified Customer

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Always great service when I take my vehicle to the dealership Samantha’s always been friendly, kind and courteous. Salerno Ford service department has definitely been the best dealer experience I’ve h dealership Samantha’s always been friendly, kind and courteous. Salerno Ford service department has definitely been the best dealer experience I’ve had when bringing a car in to be worked on. More

by michaelrubenstein Verified Customer Verified Customer

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Above and beyond what I would expect from a dealership. Thank you for keeping us informed through the process Thank you for keeping us informed through the process More

by jack@npfloods.com Verified Customer Verified Customer

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Great customer service Carrie was very accommodating in scheduling and making it work for us scheduling and making it work for us More

by apboosh Verified Customer Verified Customer

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Service Technician was so friendly and amazing. They did an onsite oil change and tire rotation which was such a game changer. Saved me time driving to dealership and trying to get a ride back. The They did an onsite oil change and tire rotation which was such a game changer. Saved me time driving to dealership and trying to get a ride back. The ford utility van was really cool too ! More

by FORD10 Verified Customer Verified Customer

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I've worked with Carrie on multiple occasions with major repairs to my Ford edge.she explains my options and costs clearly so I can understand and gets repairs done as soon as possible repairs to my Ford edge.she explains my options and costs clearly so I can understand and gets repairs done as soon as possible More

by daved1701 Verified Customer Verified Customer

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Frank is the best! Second time leasing and extremely pleased. He helped me work with my budget and got me what I wanted. Thank you frank! Second time leasing and extremely pleased. He helped me work with my budget and got me what I wanted. Thank you frank! More

by timc Verified Customer Verified Customer

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Carrie worked with Heather and did a great job of accommodating a last minute request for a service appointment. I was able to get my car serviced while taking care of other business in Summit. accommodating a last minute request for a service appointment. I was able to get my car serviced while taking care of other business in Summit. More

by stevenlkaplan Verified Customer Verified Customer

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