19 New Jersey BMW Dealers

I walked in without an appointment and was greeted by Tom - Gramper

I walked in without an appointment and was greeted by Tom Terrill. Knew right away I had found “ my guy “. Contacted him ten days later and started no hassle OTD pricing. The experience continued with sales manager Cindy Amin and business manager Catherine Ferry.

Excellent! - Pierpimentel

Excellent! Couldn’t be happier. Manjula, Bobby, Tyler & the entire team at Bridgewater are awesome. This is our 3rd car & counting. Seamless, easy, straight forward process. Thank you so much!

He was efficient and listened to my wants and needs. - TERRI2942

He was efficient and listened to my wants and needs. His goal was to make me a new and happy customer.

Amazing experience with Nikolas! - kendra0623

Amazing experience with Nikolas! My car was towed with a blowout (on a runflat) crazy! He called me sent me the video gave me suggestions and seemed very genuine. The pricing was fair and the tire was in stock! Ask for Nikolas the service writer!

Responsive and prompt. - naomilantsberg

Responsive and prompt. Streamlined process and made it easy for us. Good experience overall. Thank you!

I had my daughter's car service here for a oil change a - Jpezzuti

I had my daughter's car service here for a oil change a few weeks ago . I was informed that the airfilter needed to be changed and was quoted $65 plus tax. Even knowing I can do it myself for like $35 I told Park Ave to do it this way its done. I receieved the car back, oil change done , air filter changed and car washed. When I went to pay for it the service to change the airfilter was now $93 with a EPA charge of $9 and $12.50 misc charges added. My service adviser was not available and I had to leave so I paid it and reached out after. The service adviser told me those charges were for EPA disposal and supplies used to clean my car? Regardless these charges were not disclosed to me and if they were I would of told them not to do the service . Dealers can charge what they want but they need to be upfront about it. I asked for the undisclosed charges of $22 to be removed but never heard back from anyone. I do not like when dealers are not upfront with fees especially when they are xx, and do not get back to their clients to fix it. If this is how they do business then they lost a good customer and I'll go elsewhere. I am hoping they see this complaint so maybe we can fix this since they don't respond to emails. If not I know I need to go back to Prestige BMW. I bought my car from Park Ave and had a great experience which is why I gave them a chance to service my vehicles. I never had a problem like this before servicing my cars and I don't want to start now!

Tom was very easy to work with; no pressure; helpful and - TRISHROWEN1965

Tom was very easy to work with; no pressure; helpful and genuinely a nice guy!

My salesman Adam took his time explained everything about - Joanne

My salesman Adam took his time explained everything about the two cars I was looking at then I made my decision. Helped me though everything

Very happy with this dealership. - Liznittolo1

Very happy with this dealership. They always go the extra mile. Tania was really terrific to deal with and loved the Genie who helped me with some car features. Plus car was sparkling when I picked it up. Thanks.

I had an awesome experience bringing my BMW in for - heloheem

I had an awesome experience bringing my BMW in for service. Gina was my advisor, and she was absolutely fantastic from start to finish! Super friendly, easy to talk to, and really knows her stuff. She kept me updated the whole time and made sure I understood everything that was going on with my car — no stress, no surprises. You can tell she genuinely cares about her customers and wants to make sure everything’s done right. My car came back running perfectly, and the whole process was smooth and hassle-free. If you’re taking your BMW in for service, definitely ask for Gina — she’ll take great care of you!

Worked with Gabriela. - ccosgrovebowie

Worked with Gabriela. She helped us purchase 2 cars ! Would definitely work with her again in the future!

Great service, great dealership. - frankenmom

Great service, great dealership.We were in and out in record time, made out appointment same day.

Stan was fantastic! - malashley14

Stan was fantastic! He made sure to find me the exact car that I wanted. Was super knowledgeable and friendly. I would highly recommend to anyone looking to purchase a top of the line vehicle without the stress and hassle that other dealerships usually come with. Thanks Stan and BMW of Bloomfield

“BMW Financial Services and Open Road BMW caused an - Olgagoulko7

“BMW Financial Services and Open Road BMW caused an autopay glitch that dropped my credit score from 825 to 580, then denied responsibility. Terrible customer service—avoid at all costs.”

I dropped off my car Friday morning at 9:15am. - Maggie

I dropped off my car Friday morning at 9:15am. I called today, Saturday at 12:50pm. My car has not been serviced or have I received a call with an update. When you attempt to call in to speak to the service dept, the phone will go unanswered and calls not returned. When I had my car serviced in BMW South Miami, they were much more organized. I offered to pick up my car on Friday afternoon and dropped off again Monday morning since it would not be worked on till then. The Service Advisor said that would restart the appt process. Basically it takes this center on average 3 days to check your car before a quote can be provided.

The receptionist was arrogant and unfriendly (new car - KB

The receptionist was arrogant and unfriendly (new car sales division). We did not feel welcome and for sure won't spend money there.

Where to start. - michellegeorge2

Where to start. Came in for specific issues, there report came back as everything is ok, problems can’t be replicated when technician test drove car. Well ended up taking it to 2 other local BMW within 2 month span and sure enough, there was repairs that we’re definitely overlooked and missed at Newton. Think twice before bringing to this BMW dealer!!!!!

I bought my car there, but would not buy another one. ... - InstantCarma

I bought my car there, but would not buy another one. The service department has, shall we say, a credibility problem. On 3 different occasions I called to obtain quotes for service work and parts. Each time they quoted me one price, but then tried to charge me a higher price once the work was completed -- even when I had the original quotation from them in writing. Then, they gave me attitude when I actually expected them to honor the prices that they had quoted to me in the first place. BMWs are great cars, but I would never again buy one that was not within BMW's full-maintenance included, bumper-to-bumper warranty period unless I knew a very good non-BMW german car mechanic.