19 New Jersey BMW Dealers

Been using this dealership for the past 30 years - alanjmann20

Been using this dealership for the past 30 years traveling 60 miles each way. Always an excellent experience

Tom Albut, service advisor was extremely, professional - culukin22

Tom Albut, service advisor was extremely, professional and very courteous. Listened to my concerns and acted promptly. Absolutely satisfied with his honesty and professionalism. Great dealership!!

I’ve always worked on my own cars, so handing over the - Dominick

I’ve always worked on my own cars, so handing over the keys to someone else is not something I take lightly. But after experiencing the level of care and attention to detail during my BMW service repair, I can honestly say I trust Gianluca to do the work. From the moment I arrived, he was professional, knowledgeable, and clearly passionate about his work. Every aspect of the service—from diagnostics to final inspection—was handled with precision and care. He took the time to explain what was needed and made sure everything was done to perfection. My car ride like new again, and I couldn’t be happier. Highly recommend for anyone who values quality and meticulous service! It’s rare to find someone who treats your car like their own, and that’s exactly what I found in Luca. Highly recommended for anyone who values precision, honesty, and true craftsmanship. A shout also goes out to Juwon who helped out when a specific tasks ( e.g reattaching the whole exhaust) required a "helping hand". He displayed the true meaning of Teamwork and dedication Dominick

Amazing experience with Nikolas! - kendra0623

Amazing experience with Nikolas! My car was towed with a blowout (on a runflat) crazy! He called me sent me the video gave me suggestions and seemed very genuine. The pricing was fair and the tire was in stock! Ask for Nikolas the service writer!

Purchased an M4 from them today. - vcisco

Purchased an M4 from them today. Jeffrey Stone was a pleasure to deal with. Friendly and professional and the same goes for Chris in financial. This was the best car buying experience I have ever had. Thank you guys for everything, you are my new car dealership!!!!!

I had my daughter's car service here for a oil change a - Jpezzuti

I had my daughter's car service here for a oil change a few weeks ago . I was informed that the airfilter needed to be changed and was quoted $65 plus tax. Even knowing I can do it myself for like $35 I told Park Ave to do it this way its done. I receieved the car back, oil change done , air filter changed and car washed. When I went to pay for it the service to change the airfilter was now $93 with a EPA charge of $9 and $12.50 misc charges added. My service adviser was not available and I had to leave so I paid it and reached out after. The service adviser told me those charges were for EPA disposal and supplies used to clean my car? Regardless these charges were not disclosed to me and if they were I would of told them not to do the service . Dealers can charge what they want but they need to be upfront about it. I asked for the undisclosed charges of $22 to be removed but never heard back from anyone. I do not like when dealers are not upfront with fees especially when they are xx, and do not get back to their clients to fix it. If this is how they do business then they lost a good customer and I'll go elsewhere. I am hoping they see this complaint so maybe we can fix this since they don't respond to emails. If not I know I need to go back to Prestige BMW. I bought my car from Park Ave and had a great experience which is why I gave them a chance to service my vehicles. I never had a problem like this before servicing my cars and I don't want to start now!

Great customer service. - Fortune6240

Great customer service. Our salesman was very attentive and informative. Will be back after lease

Tom was very easy to work with; no pressure; helpful and - TRISHROWEN1965

Tom was very easy to work with; no pressure; helpful and genuinely a nice guy!

Nate was a very knowledgeable and a pleasant salesman. - Jmartano62

Nate was a very knowledgeable and a pleasant salesman. He was able to explain all the options and did not pressure me to commit to buying.Actually everyone at the dealership was very pleasant.

My advisor Vincent Nasce was knowledgeable and - mhoebee

My advisor Vincent Nasce was knowledgeable and personable. He kept in touch with me while my car was in the shop for two weeks. When it was finally ready the work looked perfect.

I’ve been a client of Open Road BMW of Roxbury for many - hubertsan29

I’ve been a client of Open Road BMW of Roxbury for many years now since 2003. I have not one complain on how they do business with me. They always deliver client satisfaction to all 3 cars I got from them. From Sales to service and parts. I love all the people I’ve come across with the dealership. Highly recommended. This time I worked with Jhoan Patino. He was great. He worked so hard to get my demands met. I bought the car I leased from him for my husband and leased a new 228 GC for me. He was very personable, knowledgeable and very professional in dealing with me and my husband. Great experience so far. I have no problem recommending him to my friends and family. I also had a great experience with Nick, the manager. He was also very pleasant to deal with. Overall it was a pleasant experience.

Great service, great dealership. - frankenmom

Great service, great dealership.We were in and out in record time, made out appointment same day.

Stan was fantastic! - malashley14

Stan was fantastic! He made sure to find me the exact car that I wanted. Was super knowledgeable and friendly. I would highly recommend to anyone looking to purchase a top of the line vehicle without the stress and hassle that other dealerships usually come with. Thanks Stan and BMW of Bloomfield

“BMW Financial Services and Open Road BMW caused an - Olgagoulko7

“BMW Financial Services and Open Road BMW caused an autopay glitch that dropped my credit score from 825 to 580, then denied responsibility. Terrible customer service—avoid at all costs.”

“This is my second time doing business with Paul Miller - jimander24

“This is my second time doing business with Paul Miller BMW the first time was a purchase with Hector and this time a lease. Both experiences were excellent! A special thank you to Tom, Britney, and Rose for making the process smooth, professional, and stress-free. I highly recommend this team.”

The receptionist was arrogant and unfriendly (new car - KB

The receptionist was arrogant and unfriendly (new car sales division). We did not feel welcome and for sure won't spend money there.

Where to start. - michellegeorge2

Where to start. Came in for specific issues, there report came back as everything is ok, problems can’t be replicated when technician test drove car. Well ended up taking it to 2 other local BMW within 2 month span and sure enough, there was repairs that we’re definitely overlooked and missed at Newton. Think twice before bringing to this BMW dealer!!!!!

I bought my car there, but would not buy another one. ... - InstantCarma

I bought my car there, but would not buy another one. The service department has, shall we say, a credibility problem. On 3 different occasions I called to obtain quotes for service work and parts. Each time they quoted me one price, but then tried to charge me a higher price once the work was completed -- even when I had the original quotation from them in writing. Then, they gave me attitude when I actually expected them to honor the prices that they had quoted to me in the first place. BMWs are great cars, but I would never again buy one that was not within BMW's full-maintenance included, bumper-to-bumper warranty period unless I knew a very good non-BMW german car mechanic.