Shelby Ruffo

This was my first purchase buying a car over the phone. My sales woman Shelby was attentive to all of my requests from the jump. She made my car buying experience effortless and enjoyable all the way throu My sales woman Shelby was attentive to all of my requests from the jump. She made my car buying experience effortless and enjoyable all the way through to delivery. Devin, my genius, thoroughly knew the model I purchased and had me all set up and on my way in record time. I look forward to returning for another appointment to get to know my BMW even better through his expertise. I honestly don’t look forward to the entire car shopping experience and when I told Shelby that she did everything possible to change that. Thank you Shelby and Devin for such an enjoyable experience!!!! More

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Shelby was awesome! When other dealerships would not listen to what I wanted and try to push their own agendas, Shelby listened and found the exact car I wanted in 20 m When other dealerships would not listen to what I wanted and try to push their own agendas, Shelby listened and found the exact car I wanted in 20 minutes. She was very patient, efficient and a pleasure to work with. And Tyler was great! When we picked up the car, he spent an hour with us teaching us exactly how to use all the technology. Highly recommend them both. We will be seeking Shelby out when it is time for our next car. More

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Shelby was great to work with. Made the process very fast and efficient. Honest and straightforward, it was a pleasure. Made the process very fast and efficient. Honest and straightforward, it was a pleasure. More

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First time buyer of a BMW and new customer to Bridgewater BMW. Shelby was professional, knowledgeable and took her time to answer all our questions. Made a deal and drove our vehicle home the same day. Rob i BMW. Shelby was professional, knowledgeable and took her time to answer all our questions. Made a deal and drove our vehicle home the same day. Rob in financing was also very helpful explaining the terms, warranties and available programs BMW offers. Lastly, Devin who sat in the vehicle with us explaining all the avaiable features. Good experience and highly recommend this Family-owned dealership. More

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Shelby was fantastic. Zero shot I wound have purchased this car without her assistance and attention to detail. Zero shot I wound have purchased this car without her assistance and attention to detail. More

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I just want to highlight what a great experience I had today at the BMW of Bridgewater. I walked in just to take a look at the 5 series and wound up taking one home. I dealt with Shelby who has a great today at the BMW of Bridgewater. I walked in just to take a look at the 5 series and wound up taking one home. I dealt with Shelby who has a great and very fun personality. We shared laughs throughout the entire process which made it one of the easiest and enjoyable vehicle purchases I have ever made. Devin assisted me in going over the vehicle and from the start made me feel like he earned the title “Genius” with his immense vehicle knowledge. Finance Manager, Bob, assisted in finalizing the purchase and me leaving a happy BMW customer. If you are in the market for a BMW please do yourself a favor and see Shelby. Trust that she will make it a stress less experience. While there ask her about Kenny. She will know what it means. 🤣🤣 More

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Loved working with the team at Bridgewater BMW. They worked with me on transporting the car, registering out of state and were very communicative throughout the process. They worked with me on transporting the car, registering out of state and were very communicative throughout the process. More

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Very friendly, spends as much time as you need to feel comfortable, helpful and flexible comfortable, helpful and flexible More

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Shelby was informative, pleasant, and made the car buying process seamless. She answered and addressed all our questions and concerns. Devon provided instructions for all “the bells and whistles” for the car process seamless. She answered and addressed all our questions and concerns. Devon provided instructions for all “the bells and whistles” for the car. He was very patient and reviewed the same things multiple times while we “figured it out”. I would highly recommend BMW of Bridgewater! Thanks again! More

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Great dealership, everything was smooth, quick, and hassle free from start to finish. Great deal ! hassle free from start to finish. Great deal ! More

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