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BMW of Freehold

Freehold, NJ

4.8
2,621 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,621 reviews

August 09, 2026

Probably will not be posted. Very unprofessional employee. Told me he would hold a car for a day, then sold it. Needs to be fired! Do not buy a car from this guy, got to get the More

by Jhamm504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zachary Pericone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

BMW of Freehold responded

Thank you for sharing your feedback. We understand how important trust, communication, and transparency are during the vehicle-buying process. We regret to hear that your experience did not align with your expectations regarding the vehicle you were interested in and the communication you received. Our team strives to keep customers informed throughout the sales process, especially when vehicle availability can change quickly. If you would like to discuss your experience further, we encourage you to contact us directly. We value your feedback and appreciate you bringing your concerns to our attention. Danny Claro - General Sales Manager - dclaro@dchusa.com

August 03, 2026

Zach made everything simple and easy, and I got the car I wanted. Thank you, Zach and the finance department! More

by Stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Pericone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

BMW of Freehold responded

Stephen, it's awesome to hear everything went smoothly with Zach and our finance team! Enjoy your new car, and we hope to see you again at BMW of Freehold. Safe travels!

July 24, 2026

Professional and transparent sales negotiation process with Maria, She worked over the July 4th holiday to get the sale done. Very helpful sales associate Mike. He was clear and patient helping us wit More

by mnpicinich57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

BMW of Freehold responded

Thank you for your excellent review of Maria and Mike! We’re thrilled to hear that your experience at BMW of Freehold was professional, transparent, and helpful. We can't wait to welcome you back for your next BMW! Enjoy the new ride!

July 01, 2026

It was a pleasure dealing with Mark. I never felt pressured. Through his perseverance he found my dream car i4 in the Dravit Grey with the exact options I wanted. He also went to bat f More

by lsebel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jul 01, 2026 -

BMW of Freehold responded

Larry, congratulations on your new i4! We're glad to hear you had a pleasant and pressure-free experience with Mark, Ruslan, and Chris. Thank you for choosing BMW of Freehold and for your kind words. Safe travels!

June 29, 2026

I purchased a jeep from here on line. It failed Delaware state inspection. How can they sell a car that can’t pass inspection? More

by CHRISTINEWARD3174
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ivana Josselyn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kelsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Krumfolz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

BMW of Freehold responded

Thank you for sharing your feedback. We take concerns regarding the condition of our vehicles seriously and would appreciate the opportunity to review the details of your purchase and inspection results. Please reach out to me through the contact information below so we can discuss your experience further. Best, Gregory Itkin - Service Manager - gitkin@bmwoffreehold.com

June 24, 2026

Sales associate was professional and respectful. Finance office wasn't overbearing but very professional. Overall relatively pleasant and efficient process. More

by CFORNAL
Recommend Dealer
Yes
Employees Worked With
Frank Catania
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Catania
Jun 25, 2026 -

BMW of Freehold responded

Providing a professional and pressure-free experience from sales through financing is what we strive for every day. Thank you for recognizing our team's efforts and for choosing BMW of Freehold. We hope to welcome you back in the future!

June 22, 2026

Excellent dealership very clean. Staff was friendly. Overall felt well accommodated my family did not feel pressured into a sale directly, and they made the experience very enjoyable More

by MIKE.ALEXANDROFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

BMW of Freehold responded

Thank you for your kind review, Mike. We are delighted to hear that you and your family felt welcomed, comfortable, and well accommodated throughout your visit. Creating a friendly, pressure free environment is important to us, and we're glad our team helped make the experience enjoyable. Thank you for choosing BMW of Freehold, and we look forward to seeing you again soon.

June 19, 2026

Thank you for the service and the quick transaction. I am satisfied with the work of the finance manager, Ruslan. More

by OLEGSTRUK1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronny Ghaida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

BMW of Freehold responded

We're happy to hear you had a smooth experience with Ruslan and our team. We hope to welcome you back to BMW of Freehold!

June 16, 2026

Benjamin & thé finance Guy ( sorry, I don’t remember his name!) were both very helpful & prompt with their service. Benjamin had answers for all my questions at the desk & in the car! More

by SHARONBUNTAIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Abikzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

BMW of Freehold responded

Thank you for choosing BMW of Freehold and sharing your experience with Benjamin and our finance team! We’ll see you next time!

June 14, 2026

Massimo was very helpful with picking our new car. He was a very courteous salesman. He made the process easier. We love our car. Thank you. More

by CASCARJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Popolizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

BMW of Freehold responded

Thank you for the fantastic review! We're glad to hear Massimo made the process easy and enjoyable. Enjoy your new car from all of us at BMW of Freehold!

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