20 Massachusetts Hyundai Dealers
The Northampton Country Hyundai Team is tops in my - jimmccool
The Northampton Country Hyundai Team is tops in my experience! It doesn't get any more professional than these down to earth dealer reps in every department! Particular thanks and appreciation to Jason, Omar, Shaun, Melissa, Aaron, Jack, Jacob, John, Joe, Mike and all the Service Dept Advisors. You are what makes this place tick!
Jim McCool Jr.
One very happy customer!
Top Reviewed Specialists At This Dealership
Online Shopping Concierge
My husband and I bought 2 new cars (one for each of us) - ubelau
My husband and I bought 2 new cars (one for each of us) and we worked with Stan both times. Stan is very knowledgeable and pleasant to deal with. He was very helpful and took great care of us in both of our purchases. If I needed a third car, I would definitely go back to Stan.
Sales & Leasing Consultant
Sales & Leasing Consultant
Business Development Manager
All are a Dedicated staff who works hard and takes pride - optima74
All are a Dedicated staff who works hard and takes pride in their dealership and jobs.
Brought my Hyundai Tucson in for an oil change, - kak
Brought my Hyundai Tucson in for an oil change, everything was great
Cole the Service advisor was very polite and friendly. a
I am on my 5th lease. - sled483
I am on my 5th lease. I have been to a lot of dealerships. My previous experience on my last lease was awful at Boch Hyundai. My lease wasn't up until October but First was having Presidents Day deals. I really wasn't expecting to make a deal. I even filled my car with gas. That's how little faith I had in walking out with a new deal. I sat with Josh. After the smallest amount of back and forth, I got the deal I wanted, for the car I wanted. There was so little pressure. They had a white car on the lot and when Josh saw I wasn't crazy about it he said take the night think it over. You need to get the car you want. Before I left I decided to get the red. I was there for 1.5 hours. The next day Josh told me my car was already on its way to the dealership. It should be there either that day or the next. Again I didn't believe him. Sure enough he called at 5:30 that night. The car was in. I made an appointment to come in the following afternoon to finish the paperwork. Everything went as smooth as silk. The finance manager was wonderful as well. Josh showed me the new features on the car. I was done in 1 hour. Total of 2.5 hours to lease a new car. It has taken 4-6 hours on previous leases. I didn't feel like I was dealing with a salesman. I will be recommending First Hyundai to everyone.
Sales and Leasing Consultant
Client Care Specialist
The fastest, most painless buying experience ever! - lancelotlink57
The fastest, most painless buying experience ever! Connor Lapointe was amazing!
He was informative and professional ans made sure my wife and I were comfortable throughout. From Connor, to the Sales Manager, to the Finance Manager, we never felt rushed or pressured. We went in knowing exactly what we wanted, a 2024 HYUNDAI VENUE, DENIM EDITION. The process was quick and easy. My wife and I have owned numerous Hyundai vehicles over the years, but this was the BEST buying experience we ever had. We have our cars serviced at the dealership and their Service Department is always professional and courteous. I would highly recommend Empire Hyundai to anyone looking for a great car, a great buying experience and a great service department. Oh, and ask for Connor Lapoint, he's a great salesperson! Lance and Ilda Gunberg
Buying a new car is very often a time consuming, - keith02657
Buying a new car is very often a time consuming, stressful and sometimes unpleasant experience. This is even more true when considering a pre-owned vehicle. At Belize they were on the ball frm the beginning. Mr Darrell Askew quickly got all the necessary information from me and gave me my options. I felt his answers to my questions were always sincere , and though he intended to make a sale he never pressured me, Ultimately he sold me a car that I was happy to drive away with and didn’t feel as though I over spent. And I got a car that suits me. Mr Askews attention to small details helped expedite and finalize my purchase. If you’re shopping for a car on Cape Cod be sure to check out Balise Hyundai and ask for Mr Darrell Askew.
Kyle took great care of us. - Susan
Kyle took great care of us. He was very responsive and made the experience easy. My daughter loves her new car
My wife and i went to Balise Hyundai dealership after - KMAC7350
My wife and i went to Balise Hyundai dealership after having a bad experience at Gary Rome in Holyoke.We left Gary Rome with a bad taste in our mouth after buying (2) cars from them in the past.We decided to go to Balise Hyundai in Springfield and give them a try and we weren't disappointed.We were paired up with a sales person by the name of Jonathan Hall who was an exceptional sales person to work with.He put us at ease and told us he would beat Gary Romes trade in allowance on my used car which was 15 years old and had about 100,350 miles on it.Jonathan kept his word and beat Gary Rome's trade in value by $300 dollars.He went the extra mile for us and continued to make our buying experience more pleasurable.We asked him to give us the best out the door price with no add- ons from the beginning which he understood which made dealing with him up front a much more enjoyable situation.After we got a good price for the car and my trade in value we saved a lot of money and paid below the MSRP which was a very fair price.The we wanted had been sold over the weekend and Jonathan didn't know until Monday when he came into work.What Jonathan did next for us showed my wife and i just howe good a salesman he was because he went to his service manager and told him what had happened and the service manager came over and asked us what our first color choice was and the interior color.We told him our first choice would be burgan and black or gray interior.The service manager said he would call a few places to get the car we had described and within (2) days the car arrived at the dealership and we couldn't have been happier and that's what i call going above and beyond for customer service.If you need a new car i highly recommend asking for Jonathan Hall as your sales person, he is old school and really worked hard for the sale with no pressure tactics which we asked for right up front.When we purchased the car Jonathan went over everything in the car so we would have an idea of how to operate everything.He was very helpful and i told him we couldn't believe the electronics in the newer cars.After the sale Jonathan said to us he would help us with any further questions we had and all we had to do was pick up the phone and ask him and he would help us.Jonathan was like dealing with family.Jonathan i wish all car sales persons had the same attitude as you have it makes for a much relaxed car buying experience.THANK YOU JONATHAN FOR EVERYTHING YOU DID!!! MR. AND MRS. KEITH MACFARLAND
Wonderful purchase! - Michelle
Wonderful purchase!! Friendly staff!! Makes you feel very welcome! Go above and beyond to help you out! I would definitely recommend this dealership. Thank you again for all your help today
Definitely the best experience I have ever had buying a - Pat
Definitely the best experience I have ever had buying a car.
Ahmed Mansour was my 1st and last contact. I arrived wanting a 2020 per owned
Hyundai, but left with a leased new Kona.
Upon arrival at my appointment time I received assistance - Cyndiwalter
Upon arrival at my appointment time I received assistance immediately. The service representatives were friendly and listened to my concerns. It wasn’t long after that I received a text notification describing the services my car needed.
Joe Sponable took my call immediately and advised me with necessary information to help me determine which services would be best to be taken care of today and which services could wait.
The overall experience was 5 ⭐️.
Always a pleasure to deal with pride. - ddpriest
Always a pleasure to deal with pride. My appt was quick and efficient. In and out in less than 1.5 hours.
Very helpful when my check engine light came on. - margehdavid
Very helpful when my check engine light came on. Reassured me & was able to make appt for servicing easily. Service was done promptly & nothing was found to be wrong. I appreciate that I was not asked to do other care. I will definitely use their services again.
Michael was great. - Saroj Wagh
Michael was great. He understood my situation and helped in find a new car in budget. The most important thing is they take care of the car registration and deliver your car to you.
Aaron W was AMAZING! - Laura M
Aaron W was AMAZING! He made sure that I felt good about my purchase and supported me throughout the financing process. He is extremely personable - I highly recommend going to Aaron. Everyone else at the dealership (reception and other sales persons) were very kind!
Good experience with Colson. - SPW
Good experience with Colson. Not ready to buy just yet; prices still too high and interested in a Limited trim rather than the SE.
Good people here. - mikeytennis2148
Good people here. Clean venue, and my salesman was really knowledgeable.
I feel that I got good value for the $$.
The service department is amazing! - JAGS14
The service department is amazing!
Everytime you go in the person who was helping you is gone and it's even more time cause have to go over everything again of what you want. All the good helpful people seem to have left.
Never use Hyundai finance they're ridiculous. I leased a car in May and it's now December and I'm still waiting for my abatement from my excise tax. Everytime you call you get the run around and it's ridiculous. Call the store manager and he does nothing at all. I have been leasing hyundais now for several years and although I love the brand and vehicles. I think when my lease is up this time I'm going somewhere else. They certainly don't care about their customers especially the ones who lease and come back every few years.
Like I said though the service department is amazing and knowledgeable. They always are so very helpful.