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McGovern Hyundai Rt 93
Wilmington, MA
442 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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442 Reviews of McGovern Hyundai Rt 93
August 11, 2026
I recently purchased a used 2016 Cadillac Escalade Platinum from McGovern for my family, and unfortunately, my experience after the sale has been extremely disappointing. Before purchasing the vehi Platinum from McGovern for my family, and unfortunately, my experience after the sale has been extremely disappointing. Before purchasing the vehicle, I was told it would be inspected and that it had been “gone through” by the service department. However, the vehicle was never newly inspected and still had the same inspection sticker from January from the previous owner. About a week after purchasing it, I brought the Escalade to my own mechanic for a routine oil change. During that visit, he discovered that the radiator was leaking and the coolant level was low. He also found that the engine had several misfires. After further inspection, he discovered aftermarket spark plugs had been installed. I paid to replace the spark plugs that same day. The radiator issue is where my frustration with McGovern really began. I contacted my sales representative, Jameel, looking for assistance and got nowhere. I then tried contacting the used car sales manager, but his voicemail box was full and I couldn’t even leave a message. I went as far as contacting McGovern corporate and spoke with someone in HR, who assured me she would email the General Manager of the dealership regarding the situation. No one ever got back to me. Selling a used vehicle is one thing. Telling a customer that a vehicle has been inspected and “gone through” by your service department, only for the customer to discover significant issues shortly after the sale, is another. But what makes the situation worse is the complete lack of communication and accountability once the sale was completed. I purchased this vehicle for my family, and I expected a dealership carrying the McGovern name to stand behind what its employees represented during the sale. Based on my experience, if you’re in the market for a used vehicle, I strongly recommend shopping elsewhere. Experiences like this are exactly why consumers become skeptical of used-car dealerships and salespeople. Very disappointing experience from beginning to end. More
by Terrence.bell
Employees Worked With
Jameel
July 22, 2026
The team at RT 93 Hyundai is amazing! They leave you feeling you like you are a part of the family. I highly recommend Jonathan and Ben Healy to be your next Hyundai guys. Customer servic They leave you feeling you like you are a part of the family. I highly recommend Jonathan and Ben Healy to be your next Hyundai guys. Customer service is like no other and product knowledge is top tier. Thank you team 93 Hyundai! More
by kblopez333
Employees Worked With
Ben Healy, Jonathan Gonzalez
July 19, 2026
Though under construction, the experience went smoothly. Everyone was very helpful and knowledgeable and the price on a new Tucson was more than fair. Can’t wait to see the new building when it is completed Everyone was very helpful and knowledgeable and the price on a new Tucson was more than fair. Can’t wait to see the new building when it is completed More
by rturosz
Employees Worked With
Kolby Robinson 5 stars
