2,176 Florida Used Car Dealers

I had a great experience with my sale representative very - jasselmarks

I had a great experience with my sale representative very professional and nice I would recommend any one to deal with that sale person Al Hernandez.

Typical "sleazy car salesmen. - jlhines1987

Typical "sleazy car salesmen." A joke of a sales department that refused to follow up on a car I told them I was interested in for 5 days. They are disconnected, deceptive and dishonest in their "negotiations" and scattered like roaches when called out on their junk fees. Once we agreed on a price, the car was magically no longer available. The GM reached out with a standard pitch not realizing his sales team bungled the negotiation and then refused to respond following several follow-ups from my side. In the end, they lied and claimed the car I negotiated was "pending sale" for another potential client over a week to try and save face and played stupid when I called them out directly about the car (still to this day) showing available. Sheldon is an amateur negotiator that needs training and Ken should grow a pair, train his team properly and stop playing childish games.

This is our third Range Rover from this dealership. - wbradford5

This is our third Range Rover from this dealership. Twice we have dealt with Michael Kammer. He is great to work with, accessible and knowledgeable about the vehicles. He is always pleasant and courteous. Makes the buying process easy.

Josh Capitano did a really great job helping me buyout my - 07realdeal

Josh Capitano did a really great job helping me buyout my lease. He spent a lot of time working it out so that I could stay within my budget and I’m very thankful to him and what he was able to do for me.

A phenomenal dealership! - Candy MCGee

A phenomenal dealership! The staff was professional, knowledgeable, friendly, and genuinely committed to making the car-buying experience smooth and stress-free. I highly recommend this dealership to anyone looking for great service and a trustworthy team.

They communicate well and explain in detail what's going - davet3015

They communicate well and explain in detail what's going to done to the vehicle

I received great customer service from this dealership. - davidrabreu

I received great customer service from this dealership. My salesman was quite knowledgeable and provided me with the information I needed.

Misleading sales tactics and zero accountability. - Lisa Gee

Misleading sales tactics and zero accountability. I bought a vehicle here after the salesperson assured us the Super Cruise feature just needed a "login" to work. This was entirely false—the roads weren't mapped so doesn't work in my area. This was the feature which made my decision to pick this vehicle. When I brought this misrepresentation to Manager Christian West, he dismissed it because "the deal was done." A signed contract shouldn't excuse dishonesty. GM ignored my email as well. Highly unsatisfied. Avoid this dealership!!!

We have been doing to Mike Maroone for 4 years now to get - K_riceee

We have been doing to Mike Maroone for 4 years now to get our cars! They are always great with customer service, and their service department is amazing when it comes to solving a problem we have or just regular maintenance

Bought from Ocean. - James

Bought from Ocean. He was awesome. Didn’t beat around the bush. Straight to the point. I liked that the most of my vehicle buying experience. Was able to get me the price I was after. I did not feel pressured to buy it just came organically. And I would 100% recommend him to purchase your next vehicle from. As for the rest of the workers at Lee Auto Group. So friendly. Everyone made me feel welcomed. And was very friendly. Will absolutely be back in the future. Thank you Ocean.

I visited again today and Megan Jimenez is amazing! - Artavious Crooms

I visited again today and Megan Jimenez is amazing!!! She is so sweet!! Go Meg!!!

Call me stupid. - Karol

Call me stupid. 4th time buying car here. Current loan was with Mazda for 4.96. Did not get pre approved before going so first mistake. Trading Mazda 3 turbo 3 years NO damage 14,000 miles. Second mistake. Just getting older annd it was harder to get out of it. Wanted a car to retire in. I have a HIGH credit score (800+) with little debt. Found a CX5 that drove just okay (nothing like my Mazda 3. Came down to the negotiation. The man Told me the best rate he could get me was 5.99.(lie) I told him my current rate and said that 5.99 was crazy. I tried to leave. He said rates are going up next month. And I could refinance with envision CU for no fees. (Lie). Stupid me went through with it. Before I left one of the guys said “we are so excited because they won’t send us any Mazda 3 turbos”. Totally did not tell me that before so screwed me there. About 6 months later after not receiving “denial letters” from where he ran my credit I looked at my credit report and noticed only ONE hit. Which means he Only ran credit through Mazda financial. Wonder how much incentive he got for my loan with Mazda. MAD!! But told myself I just have to live with it. NOW I receive notice that I now have to pay $10 to use the Mazda app to be able to crank my car, lock my doors, etc. WHAT????? Was not told that. Had my other Mazda car for 3 years and NEVER had to pay to use the app for my Mazda car. They DID not tell me this wasn’t free and I would only have a years trail. That would have been the deciding factor. I would have left with my car keeping my lower interest rate and without being screwed. Yes. Call me stupid because I’ve been calling myself that for a year. I’m so mad at myself because I am now owe 10,000 more than what this car is worth. Mazda depreciates that much because the cars engines are horrible. NEVER again will I buy a Mazda especially from this dealership. Buyer beware. I’m gonna pay it down as fast as I can so I can trade this car in. I will NOT retire in this car. I have called Mazda corporate and will continue until someone listens.

Very profesional. - Raul D.

Very profesional. People are kind and attentive of clients needs. All my cars were bought in Carmax.

DO NOT BUY FROM THIS DEALER. - cbander36

DO NOT BUY FROM THIS DEALER. I spent 4 hours on a Sunday. They switched the deal that we had agreed to (I signed the piece of paper with handwritten terms in good faith) and they came back 45 minutes later claiming that the salesman gave the Business Manager the wrong vehicle number. This was after the Manager and I had spent 10 minutes hammering out the final terms, Do you expect me to believe that the Business Manager did not know the exact vehicle and his margins before he and I negotiated?!! And am I expected to believe it took 45 minutes to realize their error? Don’t deal with this game playing car dealer. You will only waste your time. If I could give 0 or negative stars, I would.

My name is April, and I had such a great experience at - aprilbright

My name is April, and I had such a great experience at Brandon Mitsubishi! Jazmynn helped me get into a dependable car that worked with my financial plan and made the whole process easy and comfortable. They filled up my gas tank, detailed my car beautifully, and I even received lifetime oil changes, all for a very reasonable price. Everyone at the dealership was friendly, welcoming, and made me feel taken care of. Jazmynn was amazing to work with, and the entire team at Brandon Mitsubishi was great. If you're looking for a reliable vehicle and a team that will actually work with your budget, I definitely recommend coming here and asking for Jazmynn!

Worst service ever! - Happy Customer

Worst service ever!! MY CAR WAS 50 DAYS AT RICK CASE HYUNDAI PLANTATION-One of the most frustrating service experiences I have ever had. I brought my Hyundai Tucson in for an intermittent electrical problem covered under warranty. My vehicle stayed at the dealership for 50 DAYS!!!The first 27 DAYS, they didn’t even inspect the vehicle, according to the dealership, because they were short-staffed. During that time, the service advisor Jesus Martinez assigned to my case rarely communicated and repeatedly failed to return my calls. After 27 days, I requested a loaner and were told they couldn’t provide one because there was no diagnosis — because they hadn’t even checked the vehicle! Eventually I had to escalate the situation to Hyundai Motor America. After a lot of arguments and few times trying to contact the service Manager at the dealer, finally they agreed to give me a loaner, remember it was 1 month already! And 3 days later, we were told to pick up the vehicle (my car) from dealer because they couldn’t replicate the problem!! (more than a month they never check my car and in 3 days they said they don't have a diagnosis!) I picked it up and within approximately 5 minutes of leaving the dealership, the same problem happened more than FIVE times in less than 10 mins. driving back to my home. Unbelievable!!! We called the manager and he asked us to bring it back, the only reason I did it was because the repair was covered under warranty. The car stayed there for another 2+ weeks, with the same lack of communication. We had to repeatedly call and leave messages just to get updates. We even provided information about similar cases and possible diagnostic solutions. After 50 DAYS, they finally ordered a part that we had already suggested they look into earlier. The most frustrating part isn’t just the 50 days — it’s the lack of urgency, communication, follow-up, and accountability. And I don’t even want to mention the experience when I pick up my car back, service advisor and manager were very unprofessional and the car was completely dirty (inside/outside), smelling very bad inside the car. If you are considering Rick Case Hyundai Plantation for service, especially for an intermittent or difficult-to-diagnose problem, or any other situation, do your research first and consider your options carefully. I hope that I never need to go back to Rick Case Hyundai, because after this experience, I never want to deal with this service department or any other department in this location again!

Reached out 5 times to buy out my lease that I originally - Missyagnello

Reached out 5 times to buy out my lease that I originally got from them, I got no response.. I had to extend my lease a month past expiration. I only got a response when we did a 3 way call with Ford financial. I bought out my lease on Nov 17 th and now have left 4 messages to get an update on where my title is. Crickets. The worst customer service I have ever experienced. I’m sure there will be no response to this review which is consistent with there responses from my prior inquiries.

Great family business! - BK

Great family business! I bought a 07 Lexus 350 for my daughter. Very satisfied. Good customer service. I felt like I’ve been knowing them for years almost as if I was apart of their family. Big thanks to all of them. Greatly appreciate y’all!🤩

I had a great customer experience and help from Rocky and - SHAWN LEMAY

I had a great customer experience and help from Rocky and Garrett from sunny Mitsubishi. They helped me get a good price on my new amazing car and would suggest working with them.

They will steal your trade and not pay it off. - esurpluslex4

They will steal your trade and not pay it off. Complete crooks of the car trade

Wonderful Kia dealership! - Deb

Wonderful Kia dealership! I received the car I wanted and was treated fairly and squarely by a great Sales Consultant by the name of Errol Hamilton..

Chris went above and beyond to help me find my first car. - Leslie Quezada

Chris went above and beyond to help me find my first car. I am sending anyone that I know is looking for a car to him and GW.

The employee very helpful take the time for you means and - Dodo1129

The employee very helpful take the time for you means and explain everything very well

Eddie and Josh got me into a brand new 26 Laramie. - jcortes017

Eddie and Josh got me into a brand new 26 Laramie. Didn't think I'd have the credit to get it but they worked hard and got me what I wanted

This Place is An Absolute FRAUD. - MS97_

This Place is An Absolute FRAUD. It’s Unprofessional and distasteful! Please do not come here

I have used car Buick GMC to have my GMC Sierra serviced. - Alf600

I have used car Buick GMC to have my GMC Sierra serviced. The last time I was there in April, I was very disappointed. I brought my truck in to be repaired and they said that they could not find anything wrong. I eventually found another dealership and they repaired the problem. It was the fuel pump module. Why couldn't they find it? They told me to pick it up it, could not find the problem. When there was a problem and my battery kept getting run down. Only good thing that happened was that there was no charge.

Extremely Disappointing Experience with HGreg I - Sharp Colors

Extremely Disappointing Experience with HGreg I recently purchased a car from HGreg in West Palm Beach on Monday, and my experience has been nothing short of frustrating. After driving the vehicle to Okeechobee, I immediately noticed smoke coming from the rear bumper and melting plastic. It became clear that the bumper they installed obstructed the dual exhaust, leading to significant safety concerns. Here are the main issues I encountered: • Faulty Repairs: After contacting the manager, Warren Flewelling, the car was towed back to West Palm for repairs. However, the so-called “repairs” were inadequate, as the vehicle was returned with hanging plastic and improper fixes. It was so unsafe that I refused to accept it. • Health & Safety Risks: My daughter drove the car for about an hour while the exhaust was blocked, exposing her to harmful fumes and potentially putting her safety at risk. This is unacceptable. • Misleading Policies: I was informed about a 5-day, 500-mile policy for returns. However, I later learned that this policy only applies to exchanges and not refunds. This lack of transparency is concerning, especially given the circumstances. • Poor Customer Service: After two days without a car and ineffective communication from HGreg, I decided to remove the license plate and cease any further business with them. The lack of professionalism and support during this ordeal has been incredibly disappointing. In summary, my experience with HGreg has been marred by unsafe vehicle conditions, inadequate repairs, and misleading policies. I strongly advise potential customers to reconsider their options before purchasing from this dealership.

I can’t speak on the sales department, but the service - theonlywcm

I can’t speak on the sales department, but the service department, (I mean, I never thought they would one up the quality of service I received from them, the last time i had my truck in there). This time in, Ms Ashley was my rep/liaison. After the initial “welcome to Dayton Andrews, have been helped or checked in yet”(less than a minute after I pulled in), I explained everything that was happening, along with a safety recall issue notice, she just said, this might take a while, and we’re probably gonna keep it over night, depending on the diagnostics, so to be safe, let me get you into a rental and get you out of here as fast as possible”. As I was waiting In the lounge area, not more than 10 min. Ashley walks up to me and says my rides here to take me to get my rental. She handed me the paperwork and I was out the door… (MIND BLOWN) That’s just the beginning… Ashley was so on it with the communication, updates on the truck while it was being serviced. It took the stress of my mind. And lastly, it was one of those busy work days for me and even though I was notified my truck was ready for pick up around 11:00am, I wasn’t able to get there until about 6pm, and they close at 5:30! She was there, patiently waiting and not mad about it. I mean come on, how often do you see a person stay late for a customer they don’t even know, to make sure they get their vehicle back. Thanks Ashely!

I am writing this to warn the Tampa Bay community about - UnhappyConsumer

I am writing this to warn the Tampa Bay community about the extreme predatory finance tactics utilized by HGreg Tampa. Do not let their staff override your pre-approvals or hide your paperwork. • The Bait-and-Switch: I walked into the dealership with an exact pre-approved check for $16,000 (which included GAP protection) to cover a vehicle advertised with an "out-the-door" price of $15,997. • The Loan Stuffing: Instead of using my pre-approved check, they packed on thousands of dollars in hidden, unauthorized fees and applied for an alternative loan totaling $21,228. • Concealed Disclosures: During the signing process, the finance manager physically covered up the contract, told me to "initial here," and sent me home with zero copies of my loan documents or Bill of Sale. I left not even knowing the total amount they had applied for. • Fabricated Application Fraud: I received a credit alert from my bank, I discovered they completely falsified my employment information to push the automated bank approval through. I am currently unemployed, yet they invented a fake company name—"Online Treasyres" (which they didn't even spell correctly)—and listed it as my employer on the loan application without my knowledge or consent. • The Unwind Trap: After the vehicle suffered an immediate mechanical failure, within 5 hours, I returned it to their lot and demanded an unwind. They fought me for days, utilizing exhaustion tactics to get me to give up. • Deceptive Cancellation Paperwork: Only after I caught them red-handed, froze my credit, and flagged the fraud directly with the lender did they finally agree to back down. Yet, even then, the General Sales Manager tried to trick me into signing a highly ambiguous "Unwind Form" that had "NO" circled next to Flat Cancel to keep the loan open behind my back. Thanks to my own aggressive credit monitoring and direct refusal to sign their deceptive legal waivers, I successfully forced the flat cancellation. Avoid HGreg Tampa at all costs. Check every single line item, demand a copy of your credit application before signing, and do not trust a word their finance managers say.

Unfortunately, my experience with Genesis of West Palm - taylor.fontenot

Unfortunately, my experience with Genesis of West Palm Beach was extremely disappointing, primarily because of the lack of transparency, communication, and follow-through. I initially worked with Del in sales and placed a $1,000 deposit on a Certified Pre-Owned GV80 that I was prepared to purchase. I was initially told the vehicle was in service for a “minor repair.” As I continued asking questions, I eventually learned that the vehicle had an unresolved knocking issue, that a muffler had already been replaced without correcting it, and that the dealership was investigating a possible differential issue with assistance from Genesis technical support. Mechanical issues happen. My problem was not that the vehicle needed repair — it was how difficult it was to get clear, straightforward information about what was actually happening. I eventually escalated my concerns to GSM Mario Henriquez, but unfortunately the communication issues continued. Promised callbacks did not happen, calls and voicemails frequently went unanswered, and I repeatedly had to initiate contact myself for basic updates. Eventually, I no longer felt comfortable proceeding and asked Mario to cancel the deal and refund my $1,000 deposit. He agreed, but even getting the refund required additional follow-up. I was told a check would be sent by FedEx, yet I had difficulty obtaining confirmation or tracking information. Ultimately, after Mario sent me a photo showing the check had been prepared, I asked him not to mail it and drove to the dealership myself to pick it up because I no longer felt confident relying on the process. I ultimately purchased my GV80 from another Genesis dealership, and the difference in professionalism, transparency, responsiveness, and customer care was night and day. Genesis is a luxury brand, and customers spending this amount of money should not have to repeatedly chase a dealership for basic communication. The mechanical problem itself did not cost this dealership my business — the way the entire situation was handled did.