INFINITI of Orange Park

The service department was very unprofessional. I don’t know who the young lady was that I spoke with , but if she was my employee she would be fired. I don’t know who the young lady was that I spoke with , but if she was my employee she would be fired. More

"I cannot recommend Hanania INFINITI of Orange Park (6999 Blanding Blvd) enough! We worked with broker Chasen Pendley in Atlanta, who coordinated a seamless deal for our dream QX60. Despite having negative e Blanding Blvd) enough! We worked with broker Chasen Pendley in Atlanta, who coordinated a seamless deal for our dream QX60. Despite having negative equity on our trade, the team used available rebates and Costco loyalty bonuses to make the numbers work perfectly without a huge out-of-pocket hit. Matt and Nick(sales manager) and Lucas, finance manager made everything painless. They even had a senior consultant Scott, deliver the car 400 miles directly to us without a single hitch. Truly an amazing, professional experience!" Kudos to Matt for excellent folowup. More

I bought a used Acura RDX ON 10/14/25. I went to my Credit Union, removed the money from MY ACCOUNT and took them the Title for my trade and a Cashiers Check. I have paid for cars before a I went to my Credit Union, removed the money from MY ACCOUNT and took them the Title for my trade and a Cashiers Check. I have paid for cars before and I always received the Title. THIS DEALERSHIP KNEW I WAS GOING TO PAY FOR IT WITH MY MONEY. THEY HAD THE GAUL TO FILE PAPERWORK WITH THE STATE AND PUT A LEIN ON MY CAR!!! I wasted time going to the Tax Collectors office numerous times. They kept referring to them. they kept referring me back to Hanania Infinite. Everytime I called Hanania and told them the problem they DID NOTHING AT ALL TO FIX THEIR MISTAKE. They mailed my TITLE to my Credit Union. My Credit Union contacts me and tells me they don't have any account or record of financing my car. I told them about the incompetence at Hanania. They refused to give me my Title. THEY DECIDED ON THEIR OWN IT WAS FINANCED!! My Credit Union could not believe it. They stated they never heard of ANYTHING like this! Neither have I!! Not one time did Hanania Infinite tell me what they had done, However, I called again on 11/14/25 and spoke to someone. He looked the sale up. He didn't admit there was a lien on it thanks to Hanania. But it stated he saw the problem. it had been processed with a lien. I told them every time I called I DID NOT FINANCE THAT CAR. THEY DID NOT TELL ME AT ANY TIME THEY DECIDED TO PUT A LIEN ON IT!! I have have filed a complaint with the state. If a seller does not release the Title to a car that was paid for there are options that can be taken. I was also advised to call an ATTORNEY. They were and are the most arrogant, rude, outrageous, dishonest and appalling staff at any Dealership I have ever gone to. I DON'T SEE HOW THEY STAY IN BUSINESS! I would not recommend going to these clowns. You are only going to have problems. More

This is the worst place. They sold me a broken car that no longer starts. They took it for repairs and said it would take a few days, but I haven’t been able to get my car ba They sold me a broken car that no longer starts. They took it for repairs and said it would take a few days, but I haven’t been able to get my car back for almost 2 months. I can’t get my money back. They’re not going to reimburse me for the expenses I had to cover because of them. Because of them, my entire schedule was ruined and I’m losing thousands of dollars. Once again, this is the worst place. I’m preparing a case with a lawyer to take them to court. More