HGreg.com Tampa

I am writing this to warn the Tampa Bay community about the extreme predatory finance tactics utilized by HGreg Tampa. Do not let their staff override your pre-approvals or hide your paperwork. • The Bait the extreme predatory finance tactics utilized by HGreg Tampa. Do not let their staff override your pre-approvals or hide your paperwork. • The Bait-and-Switch: I walked into the dealership with an exact pre-approved check for $16,000 (which included GAP protection) to cover a vehicle advertised with an "out-the-door" price of $15,997. • The Loan Stuffing: Instead of using my pre-approved check, they packed on thousands of dollars in hidden, unauthorized fees and applied for an alternative loan totaling $21,228. • Concealed Disclosures: During the signing process, the finance manager physically covered up the contract, told me to "initial here," and sent me home with zero copies of my loan documents or Bill of Sale. I left not even knowing the total amount they had applied for. • Fabricated Application Fraud: I received a credit alert from my bank, I discovered they completely falsified my employment information to push the automated bank approval through. I am currently unemployed, yet they invented a fake company name—"Online Treasyres" (which they didn't even spell correctly)—and listed it as my employer on the loan application without my knowledge or consent. • The Unwind Trap: After the vehicle suffered an immediate mechanical failure, within 5 hours, I returned it to their lot and demanded an unwind. They fought me for days, utilizing exhaustion tactics to get me to give up. • Deceptive Cancellation Paperwork: Only after I caught them red-handed, froze my credit, and flagged the fraud directly with the lender did they finally agree to back down. Yet, even then, the General Sales Manager tried to trick me into signing a highly ambiguous "Unwind Form" that had "NO" circled next to Flat Cancel to keep the loan open behind my back. Thanks to my own aggressive credit monitoring and direct refusal to sign their deceptive legal waivers, I successfully forced the flat cancellation. Avoid HGreg Tampa at all costs. Check every single line item, demand a copy of your credit application before signing, and do not trust a word their finance managers say. More

Absolute scam tactics and non-existent customer service. First, they gave me the complete run-around regarding my initial 500-mile inspection window and tried to lie saying I ignored their calls. Now that I First, they gave me the complete run-around regarding my initial 500-mile inspection window and tried to lie saying I ignored their calls. Now that I have refinanced my car, I am legally demanding a prorated refund for my HPP/EPP protection plans under Florida Statute § 634.121 (Deal #24460). Both the finance office and General Manager Tommy Hung are completely ignoring my written demands to avoid cutting the check that belongs to me. They take your money and run. Do not buy from here. A formal complaint with the Florida Office of Financial Regulation is being filed next. More

This transaction reflects a clear and unacceptable example of deceptive pricing practices. The vehicle was advertised at $17,998, yet the final purchase proposal includes approximately $4,300 in addit example of deceptive pricing practices. The vehicle was advertised at $17,998, yet the final purchase proposal includes approximately $4,300 in additional fees that were not transparently disclosed upfront. These charges, such as pre-delivery service fees, electronic filing fees, and protection plans, substantially inflate the actual cost of the vehicle and misrepresent the true purchase price. This is a classic bait-and-switch tactic: advertising a low base price to draw in buyers, only to later impose mandatory or pre-included add-ons that were not clearly presented as part of the original offer. Regardless of how these fees are labeled, if they are required to complete the purchase, they must be included in the advertised price. These practices appear to violate the updated regulations enforced by the Federal Trade Commission under the Combating Auto Retail Scams (CARS) Rule. As of 2026, dealers are required to clearly disclose the full “offer price,” inclusive of all mandatory fees, and cannot mislead consumers with artificially low advertised prices. Furthermore, any optional add-ons must only be included with the customer’s explicit, informed consent not preloaded into the deal structure. The failure to disclose these fees upfront, combined with their presentation as effectively mandatory at the point of sale, undermines consumer trust and violates both the spirit and the letter of federal consumer protection laws. I expect a revised offer reflecting full price transparency, with all non-essential add-ons removed unless expressly authorized. I would avoid this dealer at all costs. This kind of price deception erodes the foundation upon which an honest and fair transaction should be built. They will reply to this review and say their fees are in very small writing at the bottom of the listing which is true. However according to the Federal Trade Commission what they are doing is illegal and old practices. More

Ivan was a really great sales rep. very informative , recommend Ivan for anyone shopping for a vehicle very informative , recommend Ivan for anyone shopping for a vehicle More

I just got back from HGreg Tampa, and if you want a masterclass in bait-and-switch tactics, this is your place. These guys don’t sell cars—they practice what I’d call the Art of Blowing Up the Deal. masterclass in bait-and-switch tactics, this is your place. These guys don’t sell cars—they practice what I’d call the Art of Blowing Up the Deal. I walked in after finding a vehicle listed at a reasonable $20K. Test drive went fine. Ready to move forward. Then the numbers came out—and I honestly had to rub my eyes to make sure I was reading them correctly. That $20K magically turned into $26K. Not because the car changed—because the fees did. Let’s break it down: ~$1,721 in sales tax (fair enough) $500 for a license I didn’t need (I have valid plates) $1,299 “Pre-delivery service fee” (aka dealer padding—easily 2–3x higher than typical in the area) $899 “Electronic Registration Filing Fee” (which many dealers charge $0 for) $198 doc fee (fine—but then what exactly is the $899 for?) And the crown jewel: $1,721 “Elite Protection Plan” — presented as mandatory That’s nearly $6,000 in added cost, almost 20% on top of the vehicle price. Pure margin creation. We tried to negotiate—nothing moved. Suddenly, what looked like a good deal became completely average at best. So we walked. Then—predictably—as we were leaving, the sales rep chased us down. Now the “mandatory” warranty could be waived. Interesting how “mandatory” disappears the moment you head for the door. But even then, the rest of the inflated fees remained, so we kept walking. Let’s be honest about what’s happening here. This pricing model is designed to trap less-informed buyers—especially those who may be focused on monthly payments instead of total cost. Bundling in things like a “mandatory” warranty makes financing easier for subprime buyers at who-knows-what interest rates. We were cash buyers, so the game changed quickly once they realized they couldn’t leverage financing. Bottom line: Know your numbers. Know what’s real and what’s noise. And be ready to walk—actually, run. I genuinely look forward to the day when direct-to-consumer models like Tesla become the norm and eliminate this kind of nonsense entirely. At the end of the day, consumers have a choice. If you agree to these terms, that’s on you. But don’t say you weren’t warned. More

I received absolutely amazing service Mr. Jacob was super knowledgeable and friendly I highly recommended this location. Jacob was super knowledgeable and friendly I highly recommended this location. More