2,175 Florida Used Car Dealers

Up sells are a rip off. - Nissan Ripoff

Up sells are a rip off. No newer car needs throttle body cleaning. 78 dollars for a incabin air filter... Worn brake pad with rotos...Check break pads myself and they are fine and roto should be fine e for life of vehicle with proper brake pads.. Spouse gave a coupon for 20 percent off new battery, coupon not honered...I am done with Nissan...

Updating my previous review: while the initial experience - lizrodriguez308

Updating my previous review: while the initial experience wasn’t great, Dan (service manager) and the GM personally stepped in, met with us, and fully turned things around. They handled everything directly and made sure our vehicle was properly fixed. I’m updating my review to reflect their effort—really appreciate the level of care and accountability from management.

Thumbs up to Frank. - randy.evans

Thumbs up to Frank. Great salesman and individual. Love my vehicle. It arrived in great condition as advertised. Thanks again.

The Worst buying experience of my life. - mpov147

The Worst buying experience of my life. When you find the vehicle you want, they refrain from giving you the sale price and discounts. When you ask, they make you believe they are looking it up, then walk away and never get you the information. My wife and I were harassed because our 12-year-old trade-in only had 41k miles. The appraiser treated us like we were criminals. The guy in the business office never gave me the new registration for the vehicle purchased and told me to use the old one for the vehicle traded. The salesman printed me the new registration. Then they add a discount and tell you that is how we got your trade-in to the amount you wanted. That discount was already on that vehicle, and they left out the dealer discount. I did not get to see the breakdown of pricing until I paid for the vehicle. Elderly, be aware. This is the honest-to-God truth, so help me, Lord.

Sales person Travis was instrumental in getting me - timg5851

Sales person Travis was instrumental in getting me qualified for financing. In addition, he was very informative about the 2014 Grand Cherokee Limited giving me all the information that I needed. I purchased this vehicle from Planet Motors the very same day. I am very satisfied with my purchase and everyone at Planet Motors.

Nice staff, no pressure. - Starkokc

Nice staff, no pressure. Got a nice used car at a fair price. Would recommend.

Yesterday day I had a really good first time experience - Carlos

Yesterday day I had a really good first time experience at Mercedes-Benz of Tampa. My service advisor Jaden Batten, took great care of me. She also set me up to have a recall performed on my car that I wasn’t aware of. Thank you Jaden.

Avoid going to this dealership. - adeellaeeq

Avoid going to this dealership. These guys are not honest. Specially the salesman Ben - Bahman Pishgou. He list the cars from dealserhip on his facebook account for less money and when you call him he does not mention anything and ask you to come to dealership to make the deal.. I found a car on his facebook page and asked him about it and he made me come to the dealership. I drove an hour to get to the dealership and as i was about to get there he texted me telling me that the car is over 50k now , and then i called him on it telling him that i can buy a brand new one for that price so he said go buy new and hung up on me. Not only that but before all this, i spoke with internet manager Adrian Perez and he told me the price too over the phone and told me oh we do work with our customers but you have to be present on site for us to make a deal. Alter all this communication i drove that far and was then told that the price is now higher. VERY Disappointed on how i was treated. A dealership is represented by how they treat their customers but they clearly dont care about their customer service.

I had an incredible experience at Naples Nissan! - Luke

I had an incredible experience at Naples Nissan! From the time I walked in, the staff was friendly, courteous, and very helpful. The whole process was easy, painless, and stress-free. A huge shout-out to Michael Martino, who was an incredible salesperson. He was very knowledgeable, very patient, and never made me feel like he was pushing me. He took the time to answer all of my questions and made sure that I was confident with my purchase. It’s clear that he cares about his customers. If you’re looking for a great car-buying experience, I would recommend Naples Nissan and definitely ask for Michael!

Our 2019 Suburban lost the pully from the water pump on - Rob Green

Our 2019 Suburban lost the pully from the water pump on I-95 just outside Jacksonville. We we're headed to the mountains of NC (a 9 hr drive from Port Canaveral). The guys at Ron Andersons got us a tow, put 2 guys on the job (they about to close) and got us out the door safely in 3 hrs! They were already very busy for a saturday and were even working on another couples vehicle that broke down just b4 us. They really did a great job of making us a priority and giving that little bit extra to a couple of very nervous travelers (we've all heard of those horrible stories from other people breaking down on some road several states away from home)! Very grateful to Harry and the Service Manager, they saved our butts! Don't know how to thank them more except to give them an awesome review. 10 STARS!

Excellent from start to finish. - Arianna T

Excellent from start to finish. Jorge helped me get into my dream G Wagon. Thank you!

There was only one request I made before I picked up the - Bret

There was only one request I made before I picked up the truck and that was to simply replace the air filter that was flashing an alert on the dash. Instead of replacing a $50 filter, they reset the sensor. Concerning that a “service” department would take a short cut on something so simple. Makes you question, what other short cuts do they take with their vehicles?

I worked with Cruz Santamaria at Gunther Mazda on the - fdcgue

I worked with Cruz Santamaria at Gunther Mazda on the purchase of a 2026 Mazda Miata Grand Touring with a manual transmission, obviously, because what kind of idiot buys a Miata in automatic? From my first conversation with Cruz, he was sincere, genuine, and refreshingly straightforward. We did not make a deal the first time we spoke. I told him I wanted to shop around, and he did something apparently revolutionary in the car business: he let me. No incessant phone calls. No “What can I do to get you into this car TODAY?” No pressure disguised as friendship. He respected the fact that I am an adult capable of making my own decisions. When I was ready, I came back to him. We talked numbers, I told him where I needed to be, and we reached a price that I thought was fair and that I was comfortable with. His response was basically: “Great. What else do you need from me? I will get the car ready. Come down and we will take care of the paperwork.” And here is the part that says a lot about Cruz: it was his day off. He was still willing to meet me whenever it worked for me and make sure everything was ready. Not because he was trying to force the sale across the finish line, but because that is simply how attentive and devoted he is to the people he works with. Buying a car is a big deal. If I go out to dinner and spend a couple hundred dollars, I expect to have a great time. When I am spending tens of thousands of dollars, the experience should be more than tolerable. It should actually be exciting. Buying a car like a Miata should be fun. Cruz understood that. He listened when I spoke, and he never tried to manufacture urgency or push me toward a decision. He is very relational. He genuinely wants you to have a good experience, not just while you are sitting at the dealership signing papers, but six months or a year later when you are still enjoying the car. That is what stood out to me. Cruz is not just interested in whether you buy a car from him today. He cares whether you are happy that you bought it tomorrow. He wants you to come back, whether it is for service, another car someday, or simply to stop in and say hello. It also helps that Cruz genuinely loves cars. He is knowledgeable, personable, a good listener, and, perhaps most importantly, he laughed at my jokes with an enthusiasm that I choose to believe was completely sincere. By the time I drove away, I did not feel like I had just completed a transaction with a salesman. I felt like I had bought a car from someone I trusted and genuinely enjoyed spending time with. I consider Cruz a friend now, and that probably says more about the experience than anything else I could write here. Cruz Santamaria is officially my second-favorite Cruz, behind Penélope Cruz. But if you are looking to buy a Mazda, he is unquestionably my #1 Cruz. Highly recommend.

Typical "sleazy car salesmen. - jlhines1987

Typical "sleazy car salesmen." A joke of a sales department that refused to follow up on a car I told them I was interested in for 5 days. They are disconnected, deceptive and dishonest in their "negotiations" and scattered like roaches when called out on their junk fees. Once we agreed on a price, the car was magically no longer available. The GM reached out with a standard pitch not realizing his sales team bungled the negotiation and then refused to respond following several follow-ups from my side. In the end, they lied and claimed the car I negotiated was "pending sale" for another potential client over a week to try and save face and played stupid when I called them out directly about the car (still to this day) showing available. Sheldon is an amateur negotiator that needs training and Ken should grow a pair, train his team properly and stop playing childish games.

I would like to personally express my gratitude and - Atarafa1

I would like to personally express my gratitude and appreciation to the outstanding team at THE COLLECTION Audi in Coral Gables. I purchased a 2022 Audi Q3 from THE COLLECTION for my daughters to use while attending college in Boston. During the vehicle’s stay in Boston, it was serviced at an Audi dealership there, and unfortunately the spare tire was no longer in the vehicle afterward. Last Thursday morning, my daughter was on her way to her internship when she suffered a flat tire on Brickell Avenue, only for us to realize there was no spare tire in the vehicle. I removed the damaged tire and brought it directly to THE COLLECTION Audi looking for assistance. At that moment, I had no assigned service advisor assisting me, and that is when Ms. Camille Daley stepped in. Her professionalism, kindness, and immediate willingness to help were truly exceptional. She immediately introduced me to Mr. Jonathan Whitt, Service Manager, who without hesitation took charge of the situation and made every effort to assist me as quickly as possible. Mr. Whitt then introduced me to Mr. Michael Rodriguez, Assistant Service Manager, who personally handled the service process and coordinated everything efficiently and professionally. Thankfully, the team had the tire available in inventory and managed to replace it and have the vehicle ready in approximately 45 minutes. Considering the vehicle was stranded on the side of Brickell Avenue, their urgency, professionalism, and care meant a great deal to me and my family. I cannot express enough how thankful and grateful I am for this outstanding team. I have been a customer of THE COLLECTION for many years, having purchased two Porsche vehicles through the organization, and I am currently looking forward to purchasing a third with Julio Mata, who is also an exceptional professional and individual. Camille Daley, Jonathan Whitt, and Michael Rodriguez truly went above and beyond, and I believe their dedication and professionalism deserve to be recognized. Thank you again to THE COLLECTION Audi for maintaining such an exceptional level of customer service. Sincerely, Alberto Tarafa

I had a great experience with my sale representative very - jasselmarks

I had a great experience with my sale representative very professional and nice I would recommend any one to deal with that sale person Al Hernandez.

I received great customer service from this dealership. - davidrabreu

I received great customer service from this dealership. My salesman was quite knowledgeable and provided me with the information I needed.

I am so disappointed with and stressed out by West Palm - Patann119

I am so disappointed with and stressed out by West Palm Beach Hyundai. I have been in this nightmare since May 23rd of this year (2026). On that day, I was driving my Hyundai Santa Fe Sport to West Palm Beach from Orlando because an immediate family member was in a hospital there and was being discharged despite still being ill. (But that’s another story.) Before I made it to the hospital my vehicle slowed down on the Florida Turnpike and almost came to a complete stop! The check engine light came on and I was forced to put on my hazard lights and slowly make my way to the nearest exit because it was getting late and I did not want to be stranded on the turnpike. I pulled my vehicle to the side of the road and made arrangements for the car to be towed to a local mechanic that was open late, because the Hyundai dealership service department was closed. I took a rideshare to the hospital and from there we stayed the night in a hotel. The following day the mechanic stated he replaced the check engine light sensor but the vehicle was still not working right. He suggested taking the vehicle to a Hyundai dealership because of recalls on some Hyundai engines. We left the mechanic and slowly drove to the WPB Hyundai dealership that was close by. The service department was closed so I left the vehicle there and had no choice but to take a rideshare to Orlando because my family member was not feeling well and needed to get back. (Another part of the other story.) From May 24th to June 19th, my vehicle was in their service department during which time the engine was replaced under recall. I went to WPB to pick it up and return to Orlando and the car malfunctioned when I drove it. I brought it back and the service tech said it was fine, I just wasn’t used to it being slow as an older car. I drove it off the lot and brought it back again when the check engine light came on at the gas station. Luckily I didn't go straight to the highway where I could have been in an accident! By this time the service department was closed and I found myself once again, stranded in WPB at night. I went over to the sales side that was still open and expressed my frustration. A kind hearted man who worked there by the name of Mario Henriquez bought me a train ticket and saw to it that I got to the station. The next day the service lane manager called me back and assured me that they would find out what was wrong. I was later told that it was the engine sensor light and that it was replaced. I made it clear that I wasn’t driving back to WPB and that the car needed to be brought to Orlando. Eventually, the car was returned to me. Since I got it back it has not functioned properly. I took it to a dealership here and was told it needs a new transmission. I also found out that it is not uncommon for a vehicle to have transmission failure after an engine replacement and that the vehicle should be re-examined as a “comeback” diagnostic. This never happened and I was told by the WPB Hyundai Service Lane Manager Alex that I should ask the dealership here to submit a prior authorization for goodwill to corporate. Subsequently, it was not approved and why would they, when the problem came from the service department at WPB Hyundai? Currently, my vehicle sits at home and I have no transportation to see my loved one in the hospital, go to appointments, work, anywhere, unless I rent a car or pay for a rideshare. In what universe is this fair?

The best. - michellefeliztv

The best. Good work and excellent services. We are so happy. God bless you guys!

Misleading sales tactics and zero accountability. - Lisa Gee

Misleading sales tactics and zero accountability. I bought a vehicle here after the salesperson assured us the Super Cruise feature just needed a "login" to work. This was entirely false—the roads weren't mapped so doesn't work in my area. This was the feature which made my decision to pick this vehicle. When I brought this misrepresentation to Manager Christian West, he dismissed it because "the deal was done." A signed contract shouldn't excuse dishonesty. GM ignored my email as well. Highly unsatisfied. Avoid this dealership!!!

We first met Ider, he was warm, polite and courteous. - bobsmarcar

We first met Ider, he was warm, polite and courteous. He was knowledgeable and efficient. I like the fact that no one was pushy and forcing us to purchase; they allowed us our time and space and we are happy with our purchase.

They are very attentive and informative throughout the - jonathanmccoy900

They are very attentive and informative throughout the whole service process. Also communication was great, no delays.

Bought from Ocean. - James

Bought from Ocean. He was awesome. Didn’t beat around the bush. Straight to the point. I liked that the most of my vehicle buying experience. Was able to get me the price I was after. I did not feel pressured to buy it just came organically. And I would 100% recommend him to purchase your next vehicle from. As for the rest of the workers at Lee Auto Group. So friendly. Everyone made me feel welcomed. And was very friendly. Will absolutely be back in the future. Thank you Ocean.

Call me stupid. - Karol

Call me stupid. 4th time buying car here. Current loan was with Mazda for 4.96. Did not get pre approved before going so first mistake. Trading Mazda 3 turbo 3 years NO damage 14,000 miles. Second mistake. Just getting older annd it was harder to get out of it. Wanted a car to retire in. I have a HIGH credit score (800+) with little debt. Found a CX5 that drove just okay (nothing like my Mazda 3. Came down to the negotiation. The man Told me the best rate he could get me was 5.99.(lie) I told him my current rate and said that 5.99 was crazy. I tried to leave. He said rates are going up next month. And I could refinance with envision CU for no fees. (Lie). Stupid me went through with it. Before I left one of the guys said “we are so excited because they won’t send us any Mazda 3 turbos”. Totally did not tell me that before so screwed me there. About 6 months later after not receiving “denial letters” from where he ran my credit I looked at my credit report and noticed only ONE hit. Which means he Only ran credit through Mazda financial. Wonder how much incentive he got for my loan with Mazda. MAD!! But told myself I just have to live with it. NOW I receive notice that I now have to pay $10 to use the Mazda app to be able to crank my car, lock my doors, etc. WHAT????? Was not told that. Had my other Mazda car for 3 years and NEVER had to pay to use the app for my Mazda car. They DID not tell me this wasn’t free and I would only have a years trail. That would have been the deciding factor. I would have left with my car keeping my lower interest rate and without being screwed. Yes. Call me stupid because I’ve been calling myself that for a year. I’m so mad at myself because I am now owe 10,000 more than what this car is worth. Mazda depreciates that much because the cars engines are horrible. NEVER again will I buy a Mazda especially from this dealership. Buyer beware. I’m gonna pay it down as fast as I can so I can trade this car in. I will NOT retire in this car. I have called Mazda corporate and will continue until someone listens.

I recently purchased a 2026 Land Rover Defender on - Liam

I recently purchased a 2026 Land Rover Defender on 6/24/26. Ryan Isbaih was my sales consultant and took care of all of my needs. I have known Ryan for several years from several past purchases he was at his previous employer. Ryan has always treated me as a friend and like a family member. Ryan is genuinely friendly, polite, professional and extremely knowledgable of the products he sells. He is always available for my questions both before and after the sale. Ryan keeps in touch with me, not just inquiring about my vehicles, but about my family as well. A very rare trait. I can easily say without reservation that I trust Ryan with my purchases. He always obtains the best deal for me without any issues. This is my first Land Rover and it was a FANTASTIC experience. Everyone that I interacted with were genuinely friendly and professional. I met the General Manager Julius Green. Julius is a great guy and personally thanked me for my purchase. I met Chris Hardin with Finance. There was ZERO push from Chris for anything additional. Plain and simple. Here is what we have to offer, and let me know what you are interested in and Chris can take it from there. Everything was transparent and clearly explained. I was VERY PLEASANTLY surprised with the sale numbers for the Defender and the value of my trade-in. I believe Ryan is a great compliment to the dealership and share the same treatment of everyone who comes in the door. There is no “push” to buy any vehicle. Ryan talks with you to understand what you are looking for in a vehicle. Then he will ensure whatever vehicle you choose is the best for all YOUR needs prior to making your purchase. This ensures you are pleased with the purchase. My vehicle was ready before the promised time. Ryan went out of his way to explain the operation of everything and I know I can always contact Ryan with any questions that arise. I give my strongest recommendation for Land Rover of Orlando.

Tee was very nice. - entelasturce

Tee was very nice. Not pushy like most salesman. Something that i appreciate. When I want a car I will buy it on my own and don’t need to be pushed. Tee was persistent in communication but didn’t force me to buy just informed of good deals. He is very kind. Made my experience with Audi purchase enjoyable.

We have been doing to Mike Maroone for 4 years now to get - K_riceee

We have been doing to Mike Maroone for 4 years now to get our cars! They are always great with customer service, and their service department is amazing when it comes to solving a problem we have or just regular maintenance

Great service and prices. - alcoloma

Great service and prices. Juan Lopez is the BEST!! Will continue to bu from them and recommend to anyone.

they get you right fast friendly helpful ppl love my new - keninag98

they get you right fast friendly helpful ppl love my new ride clean great cars

I visited again today and Megan Jimenez is amazing! - Artavious Crooms

I visited again today and Megan Jimenez is amazing!!! She is so sweet!! Go Meg!!!