CarMax

Wonderful service. Easy to work with No problems throughout the process Wonderful staff and very friendly Easy to work with No problems throughout the process Wonderful staff and very friendly More

The car was not delivered 100% consistent with the photos provided. The 10% markup at the end was also disappointing. They may present themselves as a bit more polished, but CARMAX is a rather typical used-c provided. The 10% markup at the end was also disappointing. They may present themselves as a bit more polished, but CARMAX is a rather typical used-car lot. More

After trying Facebook Marketplace first I was distraught about buying a car. A friend from church went with me and recommended CarMax because he had buttoned many cars there before and had great experiences about buying a car. A friend from church went with me and recommended CarMax because he had buttoned many cars there before and had great experiences. I'm here to tell you in 2026 CarMax is the only way to buy a used car that you know is reliable and is safe! I will buy any other used cars and recommend people who are going to buy used car to go to CarMax! More

Our experience at this dealership was amazing. Tony was thorough and patient and professional. He and his team made everything seamless. Thank you. Tony was thorough and patient and professional. He and his team made everything seamless. Thank you. More

I had a great experience at CarMax in Fort Myers. Its fast and easy. Brandon was so helpful, even after I threw a curve ball when I got there to test drive the original car i wanted and change my min Its fast and easy. Brandon was so helpful, even after I threw a curve ball when I got there to test drive the original car i wanted and change my mind and wanted a different care. There was no hesitation on his end. I would definitely recommend them!! More

I had a great experience at CarMax and would absolutely recommend them. I came in with a pretty unique and challenging situation. My previous vehicle had significant negative equity, needed expensive re recommend them. I came in with a pretty unique and challenging situation. My previous vehicle had significant negative equity, needed expensive repairs, and simply wasn't worth fixing. I had already visited two other dealerships, and neither was able to help me. Despite my less-than-ideal circumstances, the CarMax team took the time to work with me and find a solution. They helped me get approved, found a vehicle that I genuinely liked, and structured payments that fit within my budget. The financing isn't perfect, but it's something I can comfortably manage until I'm able to refinance in the future. A special thank you to the young lady who helped us—I believe her name was Lilly. Her patience, professionalism, and kindness throughout the process were incredible. She new how stressfull this was or me, but she answered all of our questions, never made us feel rushed, and stuck with us through every step of the process. Buying a car can be stressful, especially when you're dealing with negative equity and financial challenges, but CarMax made the experience far easier than I expected. I will definitely be recommending CarMax to my family and friends and sending referrals their way. Thank you for helping me get into a reliable vehicle when I really needed it! More

This was my second car I bought from and the fourth from CarMax. ( 2 in Calif.). All my interactions with the varies employees was great. There were a few items missed when CarMax inspected the car. Rea CarMax. ( 2 in Calif.). All my interactions with the varies employees was great. There were a few items missed when CarMax inspected the car. Rear window molding was coming up on both windows and the info center was not reset, still showed service was due. The CarMax app for financing was not working properly when I went to set up recurring payments. The money offered for my 2019 JCW Mini with only 22k miles was a disappointing low. More

The work hit my car. Had us wait for a week and now the motor is making some type of noise Had us wait for a week and now the motor is making some type of noise More

The process is so easy! No pushy sales people or frustrating haggling. The price is clearly posted. If you like it...buy it! We were in and out in under an hour and got a gr No pushy sales people or frustrating haggling. The price is clearly posted. If you like it...buy it! We were in and out in under an hour and got a great vehicle at a great price. This is our second time buying from them and I wouldn't go anywhere else. More

Scarlett Rose, my salesperson, was attentive and knowledgeable. Lauren, in Customer Service, was also very helpful and cheerful throughout the process. knowledgeable. Lauren, in Customer Service, was also very helpful and cheerful throughout the process. More