121 Florida Mercedes-Benz Service Centers

My car was repaired sooner than I expected and it looks - ntroxel

My car was repaired sooner than I expected and it looks like new. Everyone was friendly and caring.

Very professional, Knowledgeable and explained the - dvenema

Very professional, Knowledgeable and explained the problem what caused it and when it would be solved.

Last Saturday, my wife was driving the GLE 350 and the - Bruce

Last Saturday, my wife was driving the GLE 350 and the front left tire blew out . Call my service rep and he said they had the tire in stock. Mercedes roadside service picked up the car within two hours and took it to them and they took care of everything couldn’t ask for a better service in my life..

Excellent scheduled service! - vesnak1946

Excellent scheduled service!Everything was on time,excellent car loaner assistance.No problem going back.

The Service Center personnel are very helpful and - hayjudee

The Service Center personnel are very helpful and knowledgeable. They are responsive to questions, polite, and patient.

Extremely well versed in their field. - Michael

Extremely well versed in their field. Delivered what they promised. Definitely will recommend to all that need repairs

Very friendly and helpful service writers, great - Loweboat

Very friendly and helpful service writers, great workmanship and excellent painters. Highly recommend this repair facility

MERCEDES Coral Gables is the best! - lyan1331

MERCEDES Coral Gables is the best! Very happy and grateful for last service. All details taken care of, Advisor Henry Llanos is highly professional and all staff is attentive, agile and knowledgeable.

Juan managed some outside vendors as well as the inhouse - GoldyabG

Juan managed some outside vendors as well as the inhouse team.. He was challenged by parts availability and got the job done anyway.

Excellent workmanship, courtesy cooperation and follow - vcamco6645

Excellent workmanship, courtesy cooperation and follow through with all resources without unnecessary delays delivering results when promised

Frank is the best! - Grossi1023

Frank is the best! Professional and great to work with. I am so glad I bought my first Mercedes from him and I will be back to buy another. The dealership is easy to work with and every time I call, I am in touch with a knowledgeable and effective person who always resolves my issue. Thank you!

They did a first rate job getting my Mercedes back to - cecowan

They did a first rate job getting my Mercedes back to like new condition. Brian Rabinowitz gets an A+

Joe Drewes as always does an outstanding job as our - wmanning25

Joe Drewes as always does an outstanding job as our service advisor. We will always get our service here. Never get to meet our tech. but appreciate the expert service. Service is what keeps you coming back.

Marcus is awesome . - Kambrosio908

Marcus is awesome .. he always goes above and beyond for me . The dealership is friendly and easy to access.

I just had my AMG GT53 serviced at Mercedes-Benz of - joemcq8

I just had my AMG GT53 serviced at Mercedes-Benz of Sarasota and it was an absolute pleasure to work with ASM Shawn Barnett, Service Manager Jim Foulkrod, and Service and Parts Director Scott Coyner. The Mercedes-Benz of Sarasota team go above and beyond to make servicing your car a great experience. I'm definitely picky when it comes to servicing my AMG, and I've already recommended my friends to the same great experience. Thanks Again!!!!

After waiting 49 days for my car to be finished, I'm - pmeredith54

After waiting 49 days for my car to be finished, I'm pleased with the completed job. Because of the long delay, my car rental fees were exorbitant. Bill Strzelecki called me and thoroughly explained the collision repair process and issues while working with my insurance company. I feel better about AutoNation and I'm a satisfied customer.

Through and a great service advisor. - Richard

Through and a great service advisor...Kevin and can't think of anything else to say

everything was smooth and easy--would highly recommend. - russ.kerr1

everything was smooth and easy--would highly recommend. As always thank you Armando. See you with the next one.

Good Service but Poor Communication I scheduled an - Dennis

Good Service but Poor Communication I scheduled an appointment online at Mercedes-Benz of Wesley Chapel to have new tires installed, arriving at 7:30 for my 7:40 appointment. Unfortunately, I found out upon arrival that they didn’t have all four tires available but assured me they would have them by 1 pm. They offered a ride home, and Gabriel, the driver, was professional and courteous. However, the lack of communication throughout the day was frustrating. By 3:40 pm, having received no updates, I tried to reach the dealership via text, email, and phone, but couldn’t get a response. I tried again at 4:05 pm and finally reached Gabriel, who let me know they were still working on my vehicle and expected it to be ready between 6 and 6:45 pm. I decided I would pick it up the following day. At 8:03 pm, I received a text confirming my vehicle was ready. Thankfully, the pickup experience went smoothly the next day, with both Matthew and the billing staff providing excellent service. Overall, better communication would greatly enhance the customer experience. Thank you.

There was a car I wanted to get a Pre-Purchase Inspection - The944

There was a car I wanted to get a Pre-Purchase Inspection (PPI) on, and apparently MB of Pompano Beach doesn't do PPIs (I've run into dealerships in the past that also refuse; likely a liability thing). But thankfully, MB Coconut Creek does. My appointment was with Service Advisor Kristopher K. Kristopher was super cool, and understood exactly what I after when I told him I don't want someone telling me only obvious stuff like a turn signal bulb is out, or tire tread/brake pad thickness; I want someone to take a deep dive into the car, and be my eyes and ears, since the car wasn't local to me. In fact, I didn't ask for a PPI; I asked for a CPO (Certified Pre-Owned) Inspection which is MUCH more detailed and involved than a PPI, as the car has to meet high stringent standards to be eligible for CPO status. In fact, they have to inspect pretty much every single function on the car to ensure its working, as a part of a CPO Inspection. Chris assured me he understood exactly what I was looking for, and told me "There's a specific tech I want to take a look at it." And that's exactly what I wanted to hear. The tech that inspected the car was Carmen. And let me tell you, Carmen went above and beyond. He uploaded twenty four (24) short videos of his inspection process, literally going over every inch of the car, interior, exterior, underside, and mechanical. Its probably the most comprehensive and detail-oriented inspection I've ever had done. Needless to say, I got my money's worth, and then some...and the inspection wasn't cheap at all. So if you wanna check out an MB in the Pompano Beach/North Ft. Lauderdale/Boca Raton area, or you want your MB serviced with someone who's very meticulous and detail oriented, I'd HIGHLY recommend you book with Service Advisor Kristopher K, and ask for Carmen as your technician. You won't be disappointed!

Friendly staff, great customer service! - Cari Lopez

Friendly staff, great customer service! Mr. Fadi Hosn in sales is the best. He is excellent and the reason we keep coming back. He is super polite, listens, understands and will suggest the best options and value without any pressure. Never buyer’s remorse.

I highly recommend this place for any and all repair - Hummingbird

I highly recommend this place for any and all repair work. From my first contact with them to working with my advisor Adriel (& the front desk person) I cannot praise them enough with my entire process & repairs.

Very helpful friendly kind courteous knowledgeable of the - wheeler810

Very helpful friendly kind courteous knowledgeable of the product they represent and I would recommend them to anyone considering buying a Mercedes

My experience with Mercedes is awesome service is - Coleylewis73

My experience with Mercedes is awesome service is excellent the people are professional and kind

This collision center the front desk was very - theofficialsamos95

This collision center the front desk was very knowledgeable and Charlene was a sweetheart to work with

VERY GOOD SERVICE, EFFICIENT AND EXPEDITE, I AM VERY - pillescasb

VERY GOOD SERVICE, EFFICIENT AND EXPEDITE, I AM VERY SATISFIED AT THE MOMENT, I HOPE THINGS CONTINUE GOOD THANKS,

The tech was very friendly, on time, prepared and - lronbell

The tech was very friendly, on time, prepared and mechanically knowledgeable with issues related to our vehicle. Unfortunately he was unable to resolve our problem and encouraged us to take further action to repair the vehicle. We will continue to use the mobile service in the future.

Great experience with Melvin Haynes. - traceyrx

Great experience with Melvin Haynes. Excellent service! Kind and knowledgeable. Service was done timely and communication was clear and friendly.

Professional, courteous and knowledgeable. - Trianna

Professional, courteous and knowledgeable. Everyone who walked into the service area was approached with professionalism. No one was overlooked. Abel was attentive, kind and courteous.

Betty Griem took care of all paperwork. - raymondpriscille

Betty Griem took care of all paperwork. The collision center did repairs in a timely manner. She was very accurate on estimate of damage.