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Mercedes-Benz of Delray
Delray Beach, FL
764 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 13, 2024
I expected a Mercedes dealer to be top notch but was I ever wrong! I bought a 2021 GLE 450 from Delray MB and although the SUV is great the dealer experience continues to be a nightmare. We were promised ever wrong! I bought a 2021 GLE 450 from Delray MB and although the SUV is great the dealer experience continues to be a nightmare. We were promised new tires and even had to wait a day for them to be done but when we got home the tires were not done. When I went back they did replace the tires but the license plate that was only delayed 1 day due to Memorial day was still not in, they now said 7-10 days. It is now 17 days later and they won't even return my calls. I finally got through to them and they said the temp tag is good for 30 days with no explanation of the delay. If you want a Mercedes in the area you would be smart not to go to one of the many AutoNation MB dealers as there are some others around not owned by this company. More
by msmoller99
Employees Worked With
Liza
Helpful June 11, 2024
I got my first one without independent navigation system, that was disappointed to me. I got many calls from Auto Nation asked me to visit, and I did I met Joe Tayler who said I am here to make you happy and that was disappointed to me. I got many calls from Auto Nation asked me to visit, and I did I met Joe Tayler who said I am here to make you happy and it was true. Joe gave me the car I want and we went to every detailed in the car, Joe took me to a tour and introduced me to Kelvin from service. I was not expected that from any dealership when I expressed that to Joe, he proudly said ( this is Mercedes ) and I am full in agreement with him. Thank you Mercedes and thank you Joe. Definitely my next car from Delray Mercedes. More
by Sam
Employees Worked With
Joe Tyler,
June 10, 2024
The agent was very courteous but this being my only transportation without a loner I was unable to pick my vehicle up for several day due to this no loner policy. transportation without a loner I was unable to pick my vehicle up for several day due to this no loner policy. More
by jorgea7269
Employees Worked With
Kevin
June 08, 2024
In my opinion, excellent dealership. Justin, our salesman and Kavon, finance we're there every step of the way in purchasing our new Mercedes. I highly recommend these two gentlemen as w Justin, our salesman and Kavon, finance we're there every step of the way in purchasing our new Mercedes. I highly recommend these two gentlemen as well as that dealership. More
by dmills150
Employees Worked With
Justin and Kavon
May 27, 2024
This is an outstanding dealership. I have purchased three Mercedes from them and have always been super happy. My last purchase of a GLC300 was just this month. My saleman Bryan Oul I have purchased three Mercedes from them and have always been super happy. My last purchase of a GLC300 was just this month. My saleman Bryan Oulton was so professional and made it a pleasure. Thanks again to Mercedes More
by thomas.tapple
Employees Worked With
Bryan Outon
May 04, 2024
Louis Green was very responsive, and helpful and professional. Great service and finance group was very helpful in selecting options, such as extended maintenance. professional. Great service and finance group was very helpful in selecting options, such as extended maintenance. More
by ather
Employees Worked With
Louis Green
