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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

Overview
Employees
Reviews
Vehicles
4.8
2,446 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,446 reviews

October 22, 2026

Very professional and kind Fernando Ramos is a great advisor. He makes things easy. And always easy to communicate with More

by manuk
Recommend Dealer
Yes
Employees Worked With
Fernando Ramos
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Oct 22, 2026 -

Mercedes-Benz of Cutler Bay responded

Your praise of our professionalism and the ease of communication highlights how our service department focuses on clear support. We’re glad the service on your Mercedes-Benz GLE 350 was smooth and simple to coordinate. Knowing these elements met your expectations means a great deal to our service team. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 21, 2026

Happy with the service Mr. Damas made the experience a very pleasant one Thanks Mr. Damas More

by mercedes
Recommend Dealer
Yes
Employees Worked With
Roberto Damas
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Oct 21, 2026 -

Mercedes-Benz of Cutler Bay responded

Knowing that your experience was pleasant means a lot to our service team. We’re happy to have taken care of your GLA 250. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 21, 2026

Quick professional and great customer service Great customer service quick response and delivery of vehicles with excellent cleaning service More

by montrelle_brown
Recommend Dealer
Yes
Employees Worked With
Damian Rodriguez
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Oct 21, 2026 -

Mercedes-Benz of Cutler Bay responded

Prompt communication and thorough vehicle preparation are hallmarks of our service team. Knowing the service on your Mercedes-Benz CLA-Class felt fast, professional, and left your vehicle spotless means a lot to our service team. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 16, 2026

Delay in appointment, waited 25min. Appointment had to be changed. No loaner, enterprise car rental is the most disappointing thing, dirty car and waiting like of 40 min. Will never get More

by dgildelamadrid
Recommend Dealer
No
Employees Worked With
Jesus
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Oct 19, 2026 -

Mercedes-Benz of Cutler Bay responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 15, 2026

Excellent and professional customer service provided by greeters and service advisors. Everyone was helpful and mindful of guests time. More

by ramiroperezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2026 -

Mercedes-Benz of Cutler Bay responded

Knowing you found our greeters and service advisors both professional and mindful of your time means a lot to our service team. Thank you for the five-star review of your Mercedes-Benz EQS 580 service. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 14, 2026

Awesome The customer service was awesome. The people there did not have you waiting too long. Just a great place and awesome set of people. More

by emartin1969
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Laplanche
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Oct 15, 2026 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 14, 2026

The adviser Orlando Bravo is just amazing doing his job. I so happy to have him as my adviser More

by ibarra_ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 14, 2026 -

Mercedes-Benz of Cutler Bay responded

Your praise for Orlando highlights the personalized care our service team strives to deliver on your Mercedes-Benz GLE-Class. Knowing you’re happy with his support means a lot to our team. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 14, 2026

Lorenzo explains everything thoroughly and patiently. Wants you to get the best out of the service . More

by mirifari1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 14, 2026 -

Mercedes-Benz of Cutler Bay responded

Hearing that Lorenzo’s thorough, patient explanations helped you get the most from your AMG GLC 43 service means a lot to our service department. Thank you! Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 14, 2026

Is good Servise good peaple do faster exelent veri profesional do work Ruth so deficiency More

by OLAGUEIZ054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 14, 2026 -

Mercedes-Benz of Cutler Bay responded

We’re glad the service on your Mercedes-Benz GLS 580 felt efficient and professional. Knowing you appreciated our team’s quick and thorough work means a lot to us. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 13, 2026

Great service and my service writer excellent Customer service great and my problems were solve More

by Risa
Recommend Dealer
Yes
Employees Worked With
Naivi
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Oct 13, 2026 -

Mercedes-Benz of Cutler Bay responded

We’re glad your service writer provided attentive care and that your S-Class issues were resolved. Knowing that our support matched your needs means a lot to our service department. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

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