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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,424 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,424 reviews
October 02, 2026
Excelente servicio de manera integral, trato y conocimiento pleno de la actividad, creo son ejemplo a seguir en todos los aspectos conocimiento pleno de la actividad, creo son ejemplo a seguir en todos los aspectos More
by aochoag1967
Verified Customer
October 01, 2026
I will never bring my vehicle to this body shop. I came 4 times to pickup my vehicle but found imperfections on the repairs. It took 12 weeks to repair 2 scratches and 1 dent. Extremely lack of comm I came 4 times to pickup my vehicle but found imperfections on the repairs. It took 12 weeks to repair 2 scratches and 1 dent. Extremely lack of communication by the collision center. I had to be calling to know the status of my vehicle. The vehicle was dirty, not washed and battery drained (hybrid) 3 of the 4 times that I came to pick it up. The insurance cover 1 month of rental and the shop did not offer any vehicle after that. I had to request one for the last week of repairs. Excellent example of over promising and under delivering. More
by carlostrio
September 30, 2026
Polite, efficient Orlando facilitated a pleasant experience when I had my car serviced at Mercedes-Benz of Cutler Bay. My car was finished in good time. Orlando and all the staff were friendly and e experience when I had my car serviced at Mercedes-Benz of Cutler Bay. My car was finished in good time. Orlando and all the staff were friendly and efficient More
by docean01
Employees Worked With
Orlando
September 25, 2026
Hector Fernandez is an amazing person ,excellent costumer service and dedication .My experience was very good ... service and dedication .My experience was very good ... More
by elhuevo5185
Employees Worked With
September 24, 2026
Fernando was great wouldn't want Another service advisor want to give should out to Carlos received me at the dealer along with the other advisors thank you ?? want to give should out to Carlos received me at the dealer along with the other advisors thank you ?? More
by Joseguilarte17
Employees Worked With
Fernando
September 24, 2026
Excellent The customer service of everyone is outstanding. The customer service of everyone is outstanding. Kevin Laplanche is always eager to help solve your concerns. outstanding. The customer service of everyone is outstanding. Kevin Laplanche is always eager to help solve your concerns. More
by pilardangond
September 23, 2026
Kevin is an amazing person with a great personality and honest assessment of what is needed. honest assessment of what is needed. More
by fjax14
Employees Worked With
