Great service experience in and out, from porters,
advisors, and techs, to the managers, great experience
advisors, and techs, to the managers, great experience
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by bowers.ryan03
Verified Customer
Verified Customer
Service Price Transparency
Sep 07, 2026 -
Mercedes-Benz of Cutler Bay responded
Knowing that our porters, advisors, technicians, and managers helped make the service on your Toyota 4Runner seamless means a great deal to our department. Your recognition of every team member’s contribution is much appreciated.
Gabriel Moncada, General Manager
gabriel.moncada@mbcutlerbay.com
305-846-8909
Excelente customer service provided by Jose Enriquez, no
matter how busy he can be, always offers a prompt service and is ready for you. Professional, respectful, attentive! Thank you!
matter how busy he can be, always offers a prompt service and is ready for you. Professional, respectful, attentive! Thank you!
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by LD
Service Price Transparency
Other Employees Tagged:
Jose Henriquez
Jun 05, 2025 -
Mercedes-Benz of Cutler Bay responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
I have been coming here for years and it has always
served my family in an excellent manner.
From Service Manager, Charlie Rodriguez to our current service advisor, Jesus Fuenmayor, all are focused
served my family in an excellent manner.
From Service Manager, Charlie Rodriguez to our current service advisor, Jesus Fuenmayor, all are focused on serving the customer and treating them as family.
Great place if you want friendly, efficient and professional service to be performed.
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by Fmena4979
Service Price Transparency
May 01, 2025 -
Mercedes-Benz of Cutler Bay responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay!
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
I had an excellent experience at [Dealership Name]
servicing my car. Robert was professional, friendly, and went above and beyond to provide outstanding service. Everything was smooth and efficient fr
servicing my car. Robert was professional, friendly, and went above and beyond to provide outstanding service. Everything was smooth and efficient from start to finish.
Thank you!
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by Hassan
Service Price Transparency
Feb 18, 2025 -
Mercedes-Benz of Cutler Bay responded
We are very happy to hear Robert and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
The service is wonderful, and my adviser Roberto Damas is
the better adviser! and for sale department Hector Fernandez
the better adviser! and for sale department Hector Fernandez
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by RUBIOAIRCONDITIONING
Service Price Transparency
Other Employees Tagged:
Sale Hector Fernandez
Jan 22, 2025 -
Mercedes-Benz of Cutler Bay responded
Thanks for sharing about your experience with Mercedes-Benz of Cutler Bay. Robert, Hector, and our team appreciate your business and hope to see you again soon!
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
I have been servicing all my vehicle at Mercedes-Benz of
Cutler Bay, and the experience has always been very professional and fast. My service advisor, Robert Damas, provides excellent customer service, mak
Cutler Bay, and the experience has always been very professional and fast. My service advisor, Robert Damas, provides excellent customer service, making every visit a pleasant one
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by Hassan
Service Price Transparency
Dec 31, 2024 -
Mercedes-Benz of Cutler Bay responded
We are very happy to hear that Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
I have a 2024 glc300 with mechanical issues , it’s been
to the dealer 4 times and they haven’t fixed the issue, is a very safety concern and the dealer has not try to contact me to discuss more about what
to the dealer 4 times and they haven’t fixed the issue, is a very safety concern and the dealer has not try to contact me to discuss more about what options do I have at this time but they don’t really care about it. I will not recommend this dealer or their products to anybody because they are very dishonest and I’m very disappointed with their service.
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by Calderin8622
Service Price Transparency
Other Employees Tagged:
Ira Jones
Dec 11, 2024 -
Mercedes-Benz of Cutler Bay responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
The service at Mercedes Cutler Bay is very professional
and fast . My agent Robert Damas is the best .
and fast . My agent Robert Damas is the best .
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by JORGELPILOTO
Service Price Transparency
Oct 25, 2024 -
Mercedes-Benz of Cutler Bay responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Mercedes-Benz of Cutler Bay.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
He is a very good employee
The service was excellent
The installation is very nice
The installation is very nice
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by jgalvez1973
Service Price Transparency
Aug 31, 2024 -
Mercedes-Benz of Cutler Bay responded
Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com
Laura delgado, should be more people like her in this
world. Great service honestly and friendly
world. Great service honestly and friendly
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by castor.mbg
Service Price Transparency
Other Employees Tagged:
Laura Delgado
May 19, 2023 -
Mercedes-Benz of Cutler Bay responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with Laura and our team and don't hesitate to let us know if we can be of further assistance.
Raydel Leon, Service Director
305-278-6011
Raydel.leon@mbcutlerbay.com