Dealership Experience
12 yrs, 3 mos
Industry Experience
24 yrs, 7 mos
Languages Spoken
Creole
English
36 Reviews
Write a Review36 Reviews of Kevin Laplanche
October 01, 2026
I will never bring my vehicle to this body shop. I came 4 times to pickup my vehicle but found imperfections on the repairs. It took 12 weeks to repair 2 scratches and 1 dent. Extremely lack of comm I came 4 times to pickup my vehicle but found imperfections on the repairs. It took 12 weeks to repair 2 scratches and 1 dent. Extremely lack of communication by the collision center. I had to be calling to know the status of my vehicle. The vehicle was dirty, not washed and battery drained (hybrid) 3 of the 4 times that I came to pick it up. The insurance cover 1 month of rental and the shop did not offer any vehicle after that. I had to request one for the last week of repairs. Excellent example of over promising and under delivering. More
Other Employees Tagged: Jessica De Armas, Anthony
September 24, 2026
Excellent The customer service of everyone is outstanding. The customer service of everyone is outstanding. Kevin Laplanche is always eager to help solve your concerns. outstanding. The customer service of everyone is outstanding. Kevin Laplanche is always eager to help solve your concerns. More
Other Employees Tagged: Kevin Laplanche
September 21, 2026
Kevin is the best! ! He is always so helpful and diligent. He turns any stressful situation into a smooth resolution. Thank you Kevin! ! He is always so helpful and diligent. He turns any stressful situation into a smooth resolution. Thank you Kevin! More
Other Employees Tagged: Kevin Laplanche
September 07, 2026
Great service experience in and out, from porters, advisors, and techs, to the managers, great experience advisors, and techs, to the managers, great experience More
Other Employees Tagged: Robert Damas, Jesus Fuenmayor, Lorenzo Veloz, Damian Rodriguez, Orlando Bravo, Jesus Pedroso, Fernando Ramos, Jose Ortega, Byron Soler
August 05, 2026
Really a very good dealership. I am never disappointed by the professionalism and ethics of this great dealership. I am never disappointed by the professionalism and ethics of this great dealership. More
Other Employees Tagged: Lorenzo Veloz, Damian Rodriguez
August 01, 2026
I’ve worked with Kevin for many years now and he consistently exceeds expectations. His professionalism and commitment to excellence are evident in every interaction. He is the kind of employee ever consistently exceeds expectations. His professionalism and commitment to excellence are evident in every interaction. He is the kind of employee every company wishes they had. More
September 06, 2025
Big thanks to my rep Kevin Laplanche in the service department! My check engine light came on and he immediately stepped in with support. Within the hour, I had a loaner ready so I could carry on with department! My check engine light came on and he immediately stepped in with support. Within the hour, I had a loaner ready so I could carry on with my day with my kids while my car gets assessed. Kevin never fails to deliver fast, reliable, and professional service—he’s truly my go-to for urgent needs! More

