Kevin Laplanche
Kevin Laplanche at Mercedes-Benz of Cutler Bay

Kevin Laplanche

Service Consultant

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

Contact Me
4.8
36 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

24 yrs, 7 mos

Languages Spoken

Creole Creole

English English

4.8

36 Reviews

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36 Reviews of Kevin Laplanche

October 01, 2026

Dealership Rating
Employee Rating

I will never bring my vehicle to this body shop. I came 4 times to pickup my vehicle but found imperfections on the repairs. It took 12 weeks to repair 2 scratches and 1 dent. Extremely lack of comm More

by carlostrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica De Armas, Anthony

September 24, 2026

Dealership Rating
Employee Rating

Excellent The customer service of everyone is outstanding. The customer service of everyone is outstanding. Kevin Laplanche is always eager to help solve your concerns. More

by pilardangond
Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche

Sep 24, 2026

Mercedes-Benz of Cutler Bay responded

Knowing that our team’s customer service exceeded your expectations means a lot to us. We’re pleased Kevin could help address your concerns during the service on your E-Class. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 23, 2026

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Kevin is an amazing person with a great personality and honest assessment of what is needed. More

by fjax14
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 23, 2026

Mercedes-Benz of Cutler Bay responded

Knowing Kevin’s honest assessment and friendly demeanor resonated with you during the service on your GLB 250 means a lot to our service team. Thank you for the five-star rating. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 21, 2026

Dealership Rating
Employee Rating

Kevin is the best! ! He is always so helpful and diligent. He turns any stressful situation into a smooth resolution. Thank you Kevin! More

by erikalara823
Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche

Sep 21, 2026

Mercedes-Benz of Cutler Bay responded

Hearing that Kevin’s diligence made the service on your GLE 350 feel seamless means a lot to our service team. We appreciate your five-star rating and kind words. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 14, 2026

Dealership Rating
Employee Rating

I like the dealership very much because the employees are friendly and professional. They respond quickly when I have questions or concerns. More

by drefus
Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche

Sep 14, 2026

Mercedes-Benz of Cutler Bay responded

Our team is pleased we could respond quickly to your questions during the service on your Mercedes-Benz GLE 450. Hearing that you found our team friendly and professional means a lot to us. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 07, 2026

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Great service experience in and out, from porters, advisors, and techs, to the managers, great experience More

by bowers.ryan03
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 07, 2026

Mercedes-Benz of Cutler Bay responded

Knowing that our porters, advisors, technicians, and managers helped make the service on your Toyota 4Runner seamless means a great deal to our department. Your recognition of every team member’s contribution is much appreciated. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

August 05, 2026

Dealership Rating
Employee Rating

Always excellent service especially with KEVIN LEBLANCHE. He is our service department go to since many many years! More

by mdg8180
Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche

Aug 05, 2026

Mercedes-Benz of Cutler Bay responded

Knowing that Kevin and our service department have been your go-to for years means a lot to us. We’re glad the service on your GLE 580 continues to meet your expectations. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

August 05, 2026

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Employee Rating

Really a very good dealership. I am never disappointed by the professionalism and ethics of this great dealership. More

by satyenr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lorenzo Veloz, Damian Rodriguez

Aug 05, 2026

Mercedes-Benz of Cutler Bay responded

Knowing that our professionalism and ethics met your expectations means a lot to our service department. We look forward to serving you and your CLA 250 again. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

August 01, 2026

Dealership Rating
Employee Rating

I’ve worked with Kevin for many years now and he consistently exceeds expectations. His professionalism and commitment to excellence are evident in every interaction. He is the kind of employee ever More

by maggurru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Mercedes-Benz of Cutler Bay responded

It’s wonderful to know that Kevin’s commitment and professionalism during your Mercedes-Benz GLE 350 service have continued to exceed expectations. We appreciate your loyalty over the years and look forward to supporting you for many more visits. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 06, 2025

Dealership Rating
Employee Rating

Big thanks to my rep Kevin Laplanche in the service department! My check engine light came on and he immediately stepped in with support. Within the hour, I had a loaner ready so I could carry on with More

by andreaelenamt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2025

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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