Mercedes-Benz of Pompano
Pompano Beach, FL
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595 Reviews of Mercedes-Benz of Pompano
Scheduled a service more than a week in advance. Two days after dropping the car, called to follow up for a status update, just to be told that they haven't even started on the job and would be assi Two days after dropping the car, called to follow up for a status update, just to be told that they haven't even started on the job and would be assigning a tech soon. Why schedule an appointment just for a car to be sitting there doing nothing? This is an inconvenience for the customers. Very poor communication. If you are short staffed, simply reschedule the appointment. More
Professional, courteous and a pleasure to deal with. Donny was an excellent salesman. He guided me right through and is always available if I need help. A true asset to the company. Donny was an excellent salesman. He guided me right through and is always available if I need help. A true asset to the company. More
Small dent needs fixing. Probably new it was there already. Good thing I noticed it. Seems like tiny snowflake scratches in front window. Told Eric Thursday, 18th, at 10am. H Probably new it was there already. Good thing I noticed it. Seems like tiny snowflake scratches in front window. Told Eric Thursday, 18th, at 10am. Have not yet got confirmation. I feel not important. Dent man is on his own schedule and only there certain days. Not happy with service I've been getting. If I were a patient with a problem I'd be dead More
MB OF POMPANO TRIED TO CHARGE ME $2,100 FOR "SERVICE B" WHICH IS A STANDARD MP SUITE OF SERVICE (OIL CHANGE, FILTERS ETC). THE SAME SERVICE B PACKAGE IN OTHER DEALERSHIPS COSTS BETWEEN $500-$800. WATCH O WHICH IS A STANDARD MP SUITE OF SERVICE (OIL CHANGE, FILTERS ETC). THE SAME SERVICE B PACKAGE IN OTHER DEALERSHIPS COSTS BETWEEN $500-$800. WATCH OUT! WHEN I INITIALLY REFUSED THE REP SAID "HIS IPAD GAVE HIM THE WRONG PRICE AND LOWERED IT TO $1,600. SHAMEFUL. I WALKED OUT. More
Marc Pingo treated us with respect, was extremely candid about the process and what we could expect, and made us feel valued and appreciated throughout the process. about the process and what we could expect, and made us feel valued and appreciated throughout the process. More