Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,528 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 30, 2025
Excellent communication with both Mathew and the
technician. Service advisor took the extra time to document all my concerns for the technician. Technician did an excellent job at addressing my conc
More
by BR223899
Employees Worked With
Mathew
April 29, 2025
Ken Delk was great.
No pressure, no trying to up sell me on a different vehicle. Very relaxed setting. No drawn out back and forth and pushing extra warranties, etc. Fir
More
by Bowtie29
April 29, 2025
Great service!
Loved having the service video to show the customer what needs to be fixed in the BMW. I also loved having the valet service since I live 45
minut
More
by TINA36
Verified Customer
Verified Customer
Dealership Inventory (144 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Free Loaner Cars
- After Hours Drop-Off
- Free Coffee
- Cable TV
- Free Drinks
- Free WiFi
- Television
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Home Delivery
- Drive-In Service
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
