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Zeigler Hyundai of Racine - Service Center

Mount Pleasant, WI

4.7
362 Reviews

362 Reviews of Zeigler Hyundai of Racine - Service Center

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March 03, 2025

It took almost a week to get common parts for my repair. The estimate I received didn’t include labor, then the final invoice was double what I was quoted. Justin was a satisfactory service rep. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 06, 2025 -

Zeigler Hyundai of Racine responded

Hello Rick, We are glad to know you received an overall satisfactory experience with our Service Team. Please feel free to email me your preferred method of contact should you wish to discuss the pricing you were quoted and the additional feedback you have shared. Thank you, Adrian Basich General Manager adrianbasich@zeigler.com

March 02, 2025

My oil change took over 2 hours to complete after I booked the service in advance. When I arrived they told me it would take 1hour to 1 hour and 30 mins. More

by Joseph.buczko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea who helped me
Mar 06, 2025 -

Zeigler Hyundai of Racine responded

Hello, Our Service Team aims to provide top-notch service to our customers. Your feedback is important to us and if you'd like to discuss the timeframe of your oil change in further detail, please email me your best contact information. Thank you, Adrian Basich General Manager adrianbasich@zeigler.com

March 02, 2025

Great place to have your car serviced …have been going there for many many years… More

by BSCHUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Sosbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Zeigler Hyundai of Racine responded

We're glad to see you've trusted Zeigler Hyundai of Racine for so long!

February 26, 2025

They are Always on time and accommodating. Very professional. They keep me informed in a timely manner More

by Rbakers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Schmitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Zeigler Hyundai of Racine responded

Thank you for the wonderful feedback. At Zeigler Hyundai of Racine, we appreciate your trust in us.

February 26, 2025

Luke was very polite and professional when he ended up assisting me after I had earlier dealt with another service advisor who was unprofessional and rude. I am very impressed with his excellent communic More

by catherinecraigc
Recommend Dealer
Yes
Employees Worked With
Luke Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Zeigler Hyundai of Racine responded

Thank you for highlighting your experience with our team at Zeigler Hyundai of Racine. We appreciate your feedback and encourage you to reach out so we can address the earlier interaction.

February 26, 2025

Always friendly and keep you in the loop with what they are doing with your car. More

by NC2308
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Zeigler Hyundai of Racine responded

Thank you for your review. We wish you well from all of us at Zeigler Hyundai of Racine.

February 24, 2025

I had an amazing experience at Zeigler Hyundai with getting my car serviced and everything was explained throughly by my service advisor Luke Nielsen. I would recommend this place to anyone, thank you More

by Shelby K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Zeigler Hyundai of Racine responded

We're pleased you enjoyed your service experience at Zeigler Hyundai of Racine. Our team is dedicated to providing thorough explanations and great customer experiences. Thank you for the recommendation.

February 23, 2025

Got a quick appointment. Resolved my issue. Prompt service. Professional and courteous personnel. Comfortable waiting area. More

by johngvillareal
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Zeigler Hyundai of Racine responded

Thank you for sharing your positive experience with Zeigler Hyundai of Racine. We're glad the team could assist promptly. Take care!

February 21, 2025

My service advisor, Ron, worked really hard to get warranty work approved on my engine & I am very grateful for all of his hard work & diligence! He kept me informed, worked hard on my behalf, and ans More

by DEBH33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Someone by the name of Ian helped fill in on my case when Ron was out of town & I also appreciated him keeping me informed on what was going on.
Feb 21, 2025 -

Zeigler Hyundai of Racine responded

We're glad to hear you had a great experience with our team at Zeigler Hyundai of Racine. It's wonderful they could assist with your warranty work and keep you informed throughout. Thank you for sharing your positive experience.

February 20, 2025

Everyone there is very welcoming and have great energy they get the job done in a timely manner. More

by tiffany.lynnette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Zeigler Hyundai of Racine responded

Great to know you had a smooth experience with us at Zeigler Hyundai of Racine. We appreciate your feedback.

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