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Zeigler Hyundai of Racine - Service Center
Mount Pleasant, WI
362 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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362 Reviews of Zeigler Hyundai of Racine - Service Center
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November 18, 2024
I went into Zeigler for a warranty service job on my 2021 Tucson Sport. The fob intermittently does not work to open the vehicle and there are instances of the car not starting with the fob in the vehicle. Tucson Sport. The fob intermittently does not work to open the vehicle and there are instances of the car not starting with the fob in the vehicle. When this happens and the car finally starts, I end up with the electronics going on without the engine starting or the engine starts on the dashboard defaults to MPG instead of MPH where I left it. The HVAC setting defaults to 73 when I NEVER run it on 73. Also the internal recirculating setting turns itself intermittently while on AC and driving. It seems like Luke wanted to get me out of there with a key fob battery change, and the issue replicated immediately the Milwaukee Public Market that night. It seems like he was more concerned with selling me on the 60,000 mile service. I want to get the car fixed before Thanksgiving or get an SUV loaner to take my wife and two greyhounds to Illinois while not missing work or taking my elderly greyhound to his specialist appointments. I hope that they help me before the warranty runs out. UPDATE: LUKE ASSISTED ME IN GETTING A WARRANTY REPAIR. IT WAS THE BATTERY TERMINAL. HOPE ALL IS WELL NOW. More
by jgrad37
Verified Customer
November 17, 2024
They are always professional. I waited while the oil change happened and everything went smoothly! I waited while the oil change happened and everything went smoothly! More
by AIMEEHICKMAN74
Employees Worked With
Other Employees :
Lindsay Latsko
November 17, 2024
Clear communication and easy to understand what was happening with my car. I felt listened to and respected. happening with my car. I felt listened to and respected. More
by brendansaunders13
November 17, 2024
My service advisor always listens to my concerns and gets them addressed with the mechanic. them addressed with the mechanic. More
by ekarlsonsherf
Employees Worked With
November 16, 2024
I was short on time and asked if they could get me in and out as soon as possible with my oil change and they did a great job. out as soon as possible with my oil change and they did a great job. More
by WILLIAMAOAKS
Employees Worked With
November 13, 2024
I totally love going there as ALL the staff is welcoming and friendly and there ready to answer any questions I might be having - the place is always b very clean too with free coffee and water and snacks a and friendly and there ready to answer any questions I might be having - the place is always b very clean too with free coffee and water and snacks available if needed or wanted - More
by Vaneva S Bodoh
Employees Worked With
Other Employees :
Kai and Albert and one more whom I don’t remember his name all trying to help me get an adjustment made on my vehicle in helping my map guidance working better
November 10, 2024
I asked for a regular oil for my oil change. .. no synthetic. He said he would see to it. I picked up my car and after he had me sign the bill I looked at it. They had put synthetic oil in my .. no synthetic. He said he would see to it. I picked up my car and after he had me sign the bill I looked at it. They had put synthetic oil in my car. Which made my bill much higher than necessary. The oil change cost me $103.00!! Every time I go to this dealership they try to sale me something I really don't need done to my car right now. New tires...when I still have plenty of tread left for at least another year. Brake flush That I have never had done on a car before etc. I don't trust them to tell me the truth about my vehicle. As a women I need to have faith in what my servicemen tells me because I am not an expert on car repairs. More
by ROGERTCARON
Employees Worked With
Justin
November 09, 2024
The professionalism and quality of service from the staff at Zeigler Hyundai of Racine is something I look forward to any time I frequent this dealership. I want to give special acknowledgement to Ron in the at Zeigler Hyundai of Racine is something I look forward to any time I frequent this dealership. I want to give special acknowledgement to Ron in the service department for his customer service excellence. I appreciate all that you have done by going above and beyond to handle any and all of my vehicle maintenance needs. Thank you! I absolutely recommend booking an appointment with the service department for your next vehicle maintenance. More
by Jasmine Antrim
