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Zeigler Chrysler Dodge Jeep RAM - Service Center

Schaumburg, IL

4.5
821 Reviews
Call Service Center (847) 565-2442

821 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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March 30, 2025

I brought my car back for same leak I had brought it in for 1 month prior. They charged me to flush the system to find leak last time. They charged my deductible this time for same issue. NOT HAPPY!! More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Villegas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello Nancy, We truly value your feedback here. I would like the chance to speak with you about your recent experience with our Service Department regarding the recurring matter of your vehicle and the cost associated with the services. It would be much appreciated if you would kindly contact me directly at a time that is best for you. Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

March 29, 2025

Why do I need to write a review? If you want people to do a survey no words Noe was great More

by TAYFEL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
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Mar 29, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thanks for your feedback. We're glad our team took good care of you at Zeigler Chrysler Dodge Jeep RAM.

March 29, 2025

Started out great! Worked out a nice deal on a used ram. Unfortunately when it came time to get the "we owe" work done it was a disaster. Very dissapointed in the servi More

by Jennifer s.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lawrence Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Chacon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Barnes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villatoro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello Jennifer, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the repairs of your vehicle, the associated cost, and the level of customer care that you were provided with. Please contact me directly at a time that is best for you. Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

March 29, 2025

Carlos is courteous and professional. Great service and thoughtful in explaining the service provided. Highly recommend More

by PRINCIPALADVANCEINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate the recommendation and are happy you had a great service with our team. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM.

March 29, 2025

Great team effort shown when dropping our vehicle off. In and out very fast. Communication through the process was awesome. More

by cj60152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with us at Zeigler Chrysler Dodge Jeep RAM. We're glad you found the process fast and well-communicated.

March 29, 2025

They worked on my 2020 dodge journey the are very professional in timley matter I recommend them Donald barnes More

by DLBISLUCKY3@gmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Woollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for recommending us. Our team is grateful to have worked on your 2020 Dodge Journey.

March 27, 2025

They somehow got me the car I wanted at a price I could afford when no other dealership was able to. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vonce Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We’re glad our team at Zeigler Chrysler Dodge Jeep RAM could find the right car for you. Take care and enjoy your ride.

March 27, 2025

They have been diligently helping me schedule for my vehicle to be serviced In a timely manner. More

by RONDAPOINTER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Woollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to know our team could assist you efficiently. Thank you for your review of Zeigler Chrysler Dodge Jeep RAM.

March 27, 2025

I have been servicing my Durango here for 3 years without any issues. Always a pleasant experience More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for trusting Zeigler Chrysler Dodge Jeep RAM with your Durango over the years. We’re pleased to hear about your experiences.

March 26, 2025

Didn't fix what they said they fixed even though they didn't charge me anything More

by ALVINGOLDBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thanks for reaching out. We'd like to understand the situation better, please contact our team at Zeigler Chrysler Dodge Jeep RAM when you get a chance.

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