West Broad Honda
Richmond, VA
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667 Reviews of West Broad Honda
I purchased my car from west broad Honda and I always take it here for service. On this visit I took it for an oil change and differential fluid change. The technician noticed my sun visor wasn’t working take it here for service. On this visit I took it for an oil change and differential fluid change. The technician noticed my sun visor wasn’t working properly so he ordered a new one for me. The new visor came in a few days later and got an appointment within that same week to get a new visor! They have excellent customer service and take care of their customers! More
Excellent Service Scott did an excellent job ensuring I was well informed on the status and my vehicle. Been working with Scott coming up on 2 years, I greatly apprecia Scott did an excellent job ensuring I was well informed on the status and my vehicle. Been working with Scott coming up on 2 years, I greatly appreciate all that you do. Thanks, Scott More
Great Facility was exceptional in arrangement due to pandemic. I called and received service the same day! My rep was awesome; he heard my plea and delivere Facility was exceptional in arrangement due to pandemic. I called and received service the same day! My rep was awesome; he heard my plea and delivered in an amazing way. More
Having purchased my CR-V here, they provided free VA annual inspections. Yay, $20 saved! Their diligence to customer safety while waiting was extremely impressive and comfortable. The car passed require annual inspections. Yay, $20 saved! Their diligence to customer safety while waiting was extremely impressive and comfortable. The car passed requirements, but Scott provided recommendations for future service complete with pricing quote. I love my Honda! More
Easy and accommodating The team always turns the inspections and repairs around quickly and professionally. The shuttle service and waiting areas are also appreciated. We ha The team always turns the inspections and repairs around quickly and professionally. The shuttle service and waiting areas are also appreciated. We have been customers of WBH for 13 years. More
EZ Peazy Cory was quite confidante and helpful & quick in making it happen. awesome......dont have any more words to describe, hate having to fill blanks than Cory was quite confidante and helpful & quick in making it happen. awesome......dont have any more words to describe, hate having to fill blanks thank you More
Both of the employees that I worked with went above and beyond and were very helpful. They were able to change the way I look at a buying a car. Before I came here every dealership I've been to has been a beyond and were very helpful. They were able to change the way I look at a buying a car. Before I came here every dealership I've been to has been a negative experience. I will telling my friends and family to consider West Broad Honda and especially Olivia and Conrad when searching for a new vehicle. More
Fast and easy We were receiving our new leased vehicle. Mike McMillen had contacted us about our new vehicle lease a couple of weeks ago. My wife gave him the color We were receiving our new leased vehicle. Mike McMillen had contacted us about our new vehicle lease a couple of weeks ago. My wife gave him the color and model we wanted. Mike gave us a call and set up an appointment for Friday May 8. We arrived at the dealership and within an hour we were driving off in our newly leased Honda. More
Work was done correctly the first time and was ready as promised. The technician took care that my vehicle was operating in top condition. I really appreciate the attention to details. Thank you. promised. The technician took care that my vehicle was operating in top condition. I really appreciate the attention to details. Thank you. More