West Broad Honda
Richmond, VA
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667 Reviews of West Broad Honda
Good customer service, professional, courteous, communication with me throughout the entire service. Explain what needed to be done and the price. Used my coupon. Excellent communication with me throughout the entire service. Explain what needed to be done and the price. Used my coupon. Excellent More
Quick diagnosis after explaining what I was experiencing while driving. Mechanic was friendly and patient with my questions. Made sure I felt comfortable and all issues were resolved while driving. Mechanic was friendly and patient with my questions. Made sure I felt comfortable and all issues were resolved More
Good customer service,communicate with the customer about the job that was completed. Refer you if additional work is needed that can be done there the job that was completed. Refer you if additional work is needed that can be done there More
Quick turnaround, low-hassle car purchase I was out on a Saturday morning run with my wife when we decided to purchase a new 2020 CR-V for my mother-in-law. I called West Broad Honda after the I was out on a Saturday morning run with my wife when we decided to purchase a new 2020 CR-V for my mother-in-law. I called West Broad Honda after the run, spoke with Jeff, and drove off with a new car a few hours later. I needed a quick turnaround, low-hassle, car purchase; and that is exactly what Jeff delivered. More
They Provided a detailed explanation of what was to be done and what the results might be. Also provided a very accurate price estimate. Good work. done and what the results might be. Also provided a very accurate price estimate. Good work. More
Recent service visit Once again, Mr Scott Taylor went out of his way to make my service visit outstanding. I had scheduled a state inspection and within 90 minutes I had t Once again, Mr Scott Taylor went out of his way to make my service visit outstanding. I had scheduled a state inspection and within 90 minutes I had the inspection done, the 12 points service done, a new set of brakes in the back and an alignment. This was super work and I was informed in detail by Scott at every step of the process. At the end, he reviewed in detail the service done. Outstanding service More
The team at West Broad has always done me right. Routine maintenance, inspections the lot. My 2014 Pilot is gonna last another 7 years thanks to them. maintenance, inspections the lot. My 2014 Pilot is gonna last another 7 years thanks to them. More
This was my second car purchase with West Broad Honda. Everyone was awesome!! I love my new 2020 Honda CRV. My experience was great. I love this dealership. Everyone was awesome!! I love my new 2020 Honda CRV. My experience was great. I love this dealership. More
I would say that the service that I received was exceptional I have purchased 2 vehicles from the West Broad location. I have always had my vehicles serviced there as well. I have never received anything less th I have purchased 2 vehicles from the West Broad location. I have always had my vehicles serviced there as well. I have never received anything less than good service there. However this time was even better because the person that took care of me seemed to really want to do an excellent job! More
The customer service I received was outstanding. I love my new car and I am so happy I chose West Broad Honda for my purchase. I would highly recommend them! my new car and I am so happy I chose West Broad Honda for my purchase. I would highly recommend them! More