West Broad Honda

This was a very pleasurable experience from the sale This was a very pleasurable experience from the sale staff to the finance staff. All worked to make this transaction successful and rewarding exp This was a very pleasurable experience from the sale staff to the finance staff. All worked to make this transaction successful and rewarding experience for the purchase . More

All I can say is “thank you” (1) people treatment All I can say is “thank you” (1) people treatment (10) (2) timely manner (10) (3) competent staff (10) (4) understanding staff (10) Thank, Thank All I can say is “thank you” (1) people treatment (10) (2) timely manner (10) (3) competent staff (10) (4) understanding staff (10) Thank, Thank, Thank You More

I am happy with the exceptional service provided by West Broad Honda sales representative. For the first car experience, it was amazing. These people helped me and gave me all the information. The financing Broad Honda sales representative. For the first car experience, it was amazing. These people helped me and gave me all the information. The financing they provided me is also amazing. More

Thank you for the complimentary oil change. Apparently they forgot about and 2 hours later I received notification of such. The service advisor was nice enough to comp my oil change, but not my tire rota they forgot about and 2 hours later I received notification of such. The service advisor was nice enough to comp my oil change, but not my tire rotation. More

Good customer service, professional, courteous, communication with me throughout the entire service. Explain what needed to be done and the price. Used my coupon. Excellent communication with me throughout the entire service. Explain what needed to be done and the price. Used my coupon. Excellent More

Quick diagnosis after explaining what I was experiencing while driving. Mechanic was friendly and patient with my questions. Made sure I felt comfortable and all issues were resolved while driving. Mechanic was friendly and patient with my questions. Made sure I felt comfortable and all issues were resolved More

Good customer service,communicate with the customer about the job that was completed. Refer you if additional work is needed that can be done there the job that was completed. Refer you if additional work is needed that can be done there More

Quick turnaround, low-hassle car purchase I was out on a Saturday morning run with my wife when we decided to purchase a new 2020 CR-V for my mother-in-law. I called West Broad Honda after the I was out on a Saturday morning run with my wife when we decided to purchase a new 2020 CR-V for my mother-in-law. I called West Broad Honda after the run, spoke with Jeff, and drove off with a new car a few hours later. I needed a quick turnaround, low-hassle, car purchase; and that is exactly what Jeff delivered. More

They Provided a detailed explanation of what was to be done and what the results might be. Also provided a very accurate price estimate. Good work. done and what the results might be. Also provided a very accurate price estimate. Good work. More

Recent service visit Once again, Mr Scott Taylor went out of his way to make my service visit outstanding. I had scheduled a state inspection and within 90 minutes I had t Once again, Mr Scott Taylor went out of his way to make my service visit outstanding. I had scheduled a state inspection and within 90 minutes I had the inspection done, the 12 points service done, a new set of brakes in the back and an alignment. This was super work and I was informed in detail by Scott at every step of the process. At the end, he reviewed in detail the service done. Outstanding service More