West Broad Honda
Richmond, VA
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732 Reviews of West Broad Honda
We just purchased a beautiful new 2026 CR-V Touring Sport Hybrid from West Broad Honda, and the entire experience was outstanding. Our salesman Mike was fantastic—knowledgeable, patient, and genuinely helpfu Hybrid from West Broad Honda, and the entire experience was outstanding. Our salesman Mike was fantastic—knowledgeable, patient, and genuinely helpful from start to finish. He made the whole process smooth, transparent, and stress-free. Mike and the whole team truly delivered the best car-buying experience I’ve ever had. Highly recommend West Broad Honda if you’re in the market for a Honda! Thank you, Mike! More
I brought my Pilot in with no appointment for an oil change, but additional service was due. The Service Advisor, Stuart Morgan, was very helpful. All service was accomplished while I waited, which was change, but additional service was due. The Service Advisor, Stuart Morgan, was very helpful. All service was accomplished while I waited, which was much appreciated, since I was leaving on a road trip the next day. More
West Broad Honda has changed/improved tremendously since 2023 from the Sales/Leasing Consultant, Business Manager, to the Service Department. It is encouraging to come back, now, knowing that I, the custome 2023 from the Sales/Leasing Consultant, Business Manager, to the Service Department. It is encouraging to come back, now, knowing that I, the customer, will be treated fairly and be provided the necessary service to maintain my vehicle in a respectful manner. More
I had my 2013 Accord EX V6 in for an oil leak. I had two oil leaks fixed in December 2025. They checked the places that leaked before and the repairs were sound. Great news. This leak was more inv I had two oil leaks fixed in December 2025. They checked the places that leaked before and the repairs were sound. Great news. This leak was more involved. Waylon was my Service Advisor. He gave me the straight up on the leak and was in constant contact with me about the repair. Giving me reports and guidance. Waylon is the best associate in the service department. Waylon is the next Service Manager for this dealership! Garland Blair is also exceptional. I've dealt with Garland and the Parts Department for 20+ years. Thank you Waylon, Garland and West Broad Honda. Almost forgot to give exceptional marks to Julian for the lift on the shuttle. My first time catching a ride to the dealership. Awesome overall service. Keep it up and you will have repeat customers like me! Thank you West Broad Honda. More
Recall software upgrade was smooth, and shuttle service to/from dealership was an great add-on. Multi-point inspection thrown in for free was also an excellent plus! to/from dealership was an great add-on. Multi-point inspection thrown in for free was also an excellent plus! More



