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West Broad Honda

Richmond, VA

4.8
677 Reviews

7014 W Broad St

Richmond, VA

23294

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677 Reviews of West Broad Honda

February 05, 2025

The level of service provided by my service advisor, Waylon Lloyd, is far above any others. I have multiple vehicles serviced on an ongoing basis with him and everything is always handled professionall More

by Bruce Nugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
February 05, 2025

Excellent and fast service made this a great visit with particular thanks to Waylon Lloyd for his professional and welcoming attitude More

by katherine thomey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
February 04, 2025

The service was excellent, and the technician also took the time to inform me exactly how the TPMS on my car worked. More

by davidjgibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
February 02, 2025

Very helpful in answering questions and addressed issues beyond was was scheduled the initial appointment More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon I think
January 29, 2025

I was interested in a Honda Prologue and was fortunate to speak with sales consultant Gerard Villacorta. He was very knowledgeable with the model and even drives one himself. During the process he demonstrat More

by David A.
Recommend Dealer
Yes
Employees Worked With
Gerard Villacorta
January 16, 2025

Excellent customer service experience from my salesperson Mr. Donald Johnson & Mr. Phil Noel, Finance Mgr. More

by dexter1186
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Johnson, Sales Consultant & Phil Noel, Finance Mgr.
January 11, 2025

Service was professional, friendly, on time and completed satisfactorily. We always use on of the Paige Honda Dealerships More

by dobiemom6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd Stephen Delgado
January 06, 2025

The entire purchase experience was great. My Sales Consultant, Mr.Kevin Smith is knowledgeable and experienced. His friendly nature, and professionalism is second to none. Kevin is a class ac More

by kjohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Smith, Tim Cartwright
December 23, 2024

I have been bringing my car to West Broad Honda for about 15 years. Danny Crews always checks my car in and handles the service. Very pleased! Highly recommend this dealership for new car purchase and ser More

by Irma Rosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Crews
December 07, 2024

It was easy to set up the appointment for the work I needed to have done. Once I arrived there I was checked in quickly and got settled in the quiet waiting room. The technician explained to me what n More

by Crossworder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Crews
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