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West Broad Honda

Richmond, VA

4.9
732 Reviews

7014 W Broad St

Richmond, VA

23294

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732 Reviews of West Broad Honda

July 17, 2026

We just purchased a beautiful new 2026 CR-V Touring Sport Hybrid from West Broad Honda, and the entire experience was outstanding. Our salesman Mike was fantastic—knowledgeable, patient, and genuinely helpfu More

by Dennis P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Toothman
July 16, 2026

Excellent service and expertise, friendly staff! My car was ready on time and there were clear explanations about what was done. More

by waringglenallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
July 15, 2026

I brought my Pilot in with no appointment for an oil change, but additional service was due. The Service Advisor, Stuart Morgan, was very helpful. All service was accomplished while I waited, which was More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor - Stuart Morgan, Technician - Lee Morgan
June 26, 2026

our service writer was great! this is our 5th Honda & the service has always been exceptional More

by terry.shields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart morgan
June 11, 2026

I just bought my second Honda from West Broad Honda, and will buy a third if I live that long. More

by Travis2927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
June 10, 2026

Good service, friendly and helpful people. Easy to schedule service, service adviser kept me informed throughout the process. More

by jlwheels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Loyd
June 08, 2026

West Broad Honda has changed/improved tremendously since 2023 from the Sales/Leasing Consultant, Business Manager, to the Service Department. It is encouraging to come back, now, knowing that I, the custome More

by carlene.seaton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Freeman, David Sewell, Stuart
May 25, 2026

I had my 2013 Accord EX V6 in for an oil leak. I had two oil leaks fixed in December 2025. They checked the places that leaked before and the repairs were sound. Great news. This leak was more inv More

by lecgrable
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd (and Garland Blair)
April 30, 2026

Recall software upgrade was smooth, and shuttle service to/from dealership was an great add-on. Multi-point inspection thrown in for free was also an excellent plus! More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
April 14, 2026

Great and very efficient service. All the service people were very nice. Car was done in a,timely manor More

by feldman1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
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