West Broad Honda

They are always friendly and listen to what my concerns are with the car. The wait time is acceptable whenever I do need to wait for service to be completed. They let you know along the way if there are an are with the car. The wait time is acceptable whenever I do need to wait for service to be completed. They let you know along the way if there are any concerns they see. I also appreciate very much the “ quiet “ lounge. More

Gage was a very patient and informative service manager with excellent people skills. Just in for an oil change and tire rotation on a 7 month old car. with excellent people skills. Just in for an oil change and tire rotation on a 7 month old car. More

Purchasing a new vehicle is not an easy thing to do, but I can truly say that I had the best experience ever from the time my husband and myself walked in the door. Chris Dvorak "CD" has made this an excep I can truly say that I had the best experience ever from the time my husband and myself walked in the door. Chris Dvorak "CD" has made this an exceptional purchase. He was patient, knowledgeable and informative. He answered all my questions took me on a test drive and he was just hands on. After making my decision to purchase, Phil Noel in the finance department just added on to the awesome experience. Another awesome, knowledgeable person, he was so helpful and kind. Both of them were truly amazing. If anyone is looking for a Honda, you must go to West Broad Honda and ask for these 2 gentlemen, I promise you, you won't regret it. West Broad Honda is the place to go!!! More

Service was exceptional. Advisor Waylon greeted me with warmth and confidence the department would fix my car and not look for a problem that wasn’t. He Kept in touch via tex Advisor Waylon greeted me with warmth and confidence the department would fix my car and not look for a problem that wasn’t. He Kept in touch via text. The Service Tech shot a video, so I could see the problems and explained them! Top notch. I saw the oil pan leak, another leak and a couple other things. My family has purchased 4 Hondas there. Garland in Parts is one of a kind person and employee. So so pleased. Thanks to everyone involved ensuring my Accord EX was cared for and fixed. More

Had my Honda CR-V's oil, transmission fluid, brake fluid done and wheels aligned. Waited there. Staff was informative and worked fast. Lounge was nice. done and wheels aligned. Waited there. Staff was informative and worked fast. Lounge was nice. More

I to to West Broad Honda because of my Service Advisor, Waylon Lloyd. He provides exceptional service and is extremely accommodating to my schedule. He has been servicing my vehicles for years. He is up Waylon Lloyd. He provides exceptional service and is extremely accommodating to my schedule. He has been servicing my vehicles for years. He is up-front about the service needed, professional and is the best of Service Advisors! More

The. Take-In was fast and done by a knowledgeable and friendly service rep. The car was repaired in an efficient and timely manner. The part needed had Take-In was fast and done by a knowledgeable and friendly service rep. The car was repaired in an efficient and timely manner. The part needed had arrived timely, as promised, and was excellently installed. Highly recommend. More

Bought my Pilot at West Broad Honda in 2015 and have purchased a few other cars for my family since, Civic, 2 x HRV, and Accord 2024. Need I say more... purchased a few other cars for my family since, Civic, 2 x HRV, and Accord 2024. Need I say more... More

Great experience. Got me in and out quickly. The advisor was super nice and they had great hot chocolate Got me in and out quickly. The advisor was super nice and they had great hot chocolate More

Good service at the service center. short waiting time Took care of a recall I did not know about. short waiting time Took care of a recall I did not know about. More