West Broad Honda

The service rep was very polite and kept me abreast of what was going on with my vehicle. Danny was great! However, I think the dealership charge entirely too much for servicing your vehicles. You need what was going on with my vehicle. Danny was great! However, I think the dealership charge entirely too much for servicing your vehicles. You need to provide your returning customers with a little something extra. Not those worthless coupons that you mail out once a quarter. More

Thank you for your very prompt service and for thoroughly explaining the process. Thank you for having a quiet room. explaining the process. Thank you for having a quiet room. More

The process was great, the whole staff was very caring and kind to our entire family. and kind to our entire family. More

I use West Broad Honda exclusively for service on several Hondas we have in the family. This is decision is driven exclusively by the professionalism and exemplary service provided by Waylon Lloyd. I have Hondas we have in the family. This is decision is driven exclusively by the professionalism and exemplary service provided by Waylon Lloyd. I have used him as my service advisor in probably 15 Honda vehicles over the years, he is the BEST! More

I purchased my 2019 Honda pilot from West broad Honda. I've had it for 2 years and they still cannot fix my auto stop start mechanism. I've been to West broad multiple times for this I am now at Pearson H I've had it for 2 years and they still cannot fix my auto stop start mechanism. I've been to West broad multiple times for this I am now at Pearson Honda Still they cannot fix it. I've called Honda of America with no help either. I would definitely not recommend Honda They do not stick with their warranties and they can't figure out what's going on with their own vehicles. Very disappointed I went with Honda because I didn't want to deal with all these issues that apparently Honda is one of the worst. Will be switching to Toyota or Subaru at least they back their own product. More

DROPPED MY VEHICLE OFF AND SERVICE WAS DONE SOONER THAN EXPECTED HIGHLY RECCOMEND WEST BROAD HONDA EXPECTED HIGHLY RECCOMEND WEST BROAD HONDA More

Chris Dvorak was very helpful. He was so nice and thorough. I’m thankful for his help throughout this process. He was so nice and thorough. I’m thankful for his help throughout this process. More

Excellent experience during my first visit. Provided all answers to my questions. Nice atmosphere in the waiting areas Provided all answers to my questions. Nice atmosphere in the waiting areas More

I took my vehicle in for service this morning which is 5/23/24 . I will never go back there again. The person that I dealt with was very rude and obnoxious, even to the point where the person at Fidelity 5/23/24 . I will never go back there again. The person that I dealt with was very rude and obnoxious, even to the point where the person at Fidelity warranty asked if she was having a good day. Then when I received my vehicle after service I noticed that it had been driven because the A/C was on and the Econ button was turned off. Why did it have to be driven for a simple oil change More

Professional, friendly. Gives good service. Explains things well. Service vehicle quickly and efficiently. Conveniently located. Gives good service. Explains things well. Service vehicle quickly and efficiently. Conveniently located. More