
West Broad Honda
Richmond, VA
Is this your dealership?
Filter Reviews by Keyword
By Type
683 Reviews of West Broad Honda
They Provided a detailed explanation of what was to be done and what the results might be. Also provided a very accurate price estimate. Good work. done and what the results might be. Also provided a very accurate price estimate. Good work. More
Recent service visit Once again, Mr Scott Taylor went out of his way to make my service visit outstanding. I had scheduled a state inspection and within 90 minutes I had t Once again, Mr Scott Taylor went out of his way to make my service visit outstanding. I had scheduled a state inspection and within 90 minutes I had the inspection done, the 12 points service done, a new set of brakes in the back and an alignment. This was super work and I was informed in detail by Scott at every step of the process. At the end, he reviewed in detail the service done. Outstanding service More
The team at West Broad has always done me right. Routine maintenance, inspections the lot. My 2014 Pilot is gonna last another 7 years thanks to them. maintenance, inspections the lot. My 2014 Pilot is gonna last another 7 years thanks to them. More
This was my second car purchase with West Broad Honda. Everyone was awesome!! I love my new 2020 Honda CRV. My experience was great. I love this dealership. Everyone was awesome!! I love my new 2020 Honda CRV. My experience was great. I love this dealership. More
I would say that the service that I received was exceptional I have purchased 2 vehicles from the West Broad location. I have always had my vehicles serviced there as well. I have never received anything less th I have purchased 2 vehicles from the West Broad location. I have always had my vehicles serviced there as well. I have never received anything less than good service there. However this time was even better because the person that took care of me seemed to really want to do an excellent job! More
The customer service I received was outstanding. I love my new car and I am so happy I chose West Broad Honda for my purchase. I would highly recommend them! my new car and I am so happy I chose West Broad Honda for my purchase. I would highly recommend them! More
I purchased my car from west broad Honda and I always take it here for service. On this visit I took it for an oil change and differential fluid change. The technician noticed my sun visor wasn’t working take it here for service. On this visit I took it for an oil change and differential fluid change. The technician noticed my sun visor wasn’t working properly so he ordered a new one for me. The new visor came in a few days later and got an appointment within that same week to get a new visor! They have excellent customer service and take care of their customers! More
Excellent Service Scott did an excellent job ensuring I was well informed on the status and my vehicle. Been working with Scott coming up on 2 years, I greatly apprecia Scott did an excellent job ensuring I was well informed on the status and my vehicle. Been working with Scott coming up on 2 years, I greatly appreciate all that you do. Thanks, Scott More
Having purchased my CR-V here, they provided free VA annual inspections. Yay, $20 saved! Their diligence to customer safety while waiting was extremely impressive and comfortable. The car passed require annual inspections. Yay, $20 saved! Their diligence to customer safety while waiting was extremely impressive and comfortable. The car passed requirements, but Scott provided recommendations for future service complete with pricing quote. I love my Honda! More