West Broad Honda
Richmond, VA
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671 Reviews of West Broad Honda
Fantastic Customer Service We have been dealing with West Broad Honda for 22 years, and have always been extremely satisfied. And our satisfaction continues with this new leased We have been dealing with West Broad Honda for 22 years, and have always been extremely satisfied. And our satisfaction continues with this new leased vehicle. The transaction was handled very professionally and hassle free. More
Great service experience It was my own fault that I came for annual inspection & oil change late in the month. I knew other service was needed but was willing to come back ag It was my own fault that I came for annual inspection & oil change late in the month. I knew other service was needed but was willing to come back again to get the rest of it done...because I knew I was "squeezing myself" into your schedule. Tim and I discussed my situation and, in moments, he "pulled a rabbit out of a hat" and was able to get all my service needs done then and there in barely more than an hour...I hardly had time to open the book I'd brought with me to while away my waiting time. He was patient, proactive, and easy to work with. He's definitely an asset to your service dept. Thank you, Tim. More
Service quick and excellent. They seemed committed to provide good service. They were willing to answer questions regarding the operation of our CRV. Great job! provide good service. They were willing to answer questions regarding the operation of our CRV. Great job! More
This dealership has the nicest service people. Tim always takes his time and explains everything. The waiting are is clean and very inviting. I love having coffee while I wait and free WiFi too! always takes his time and explains everything. The waiting are is clean and very inviting. I love having coffee while I wait and free WiFi too! More
Every time I bring my Honda Accord sports I get exceptional customer service I never had complaints after finishing my car. I would recommend West broad Honda to my friends and family exceptional customer service I never had complaints after finishing my car. I would recommend West broad Honda to my friends and family More
Olivia and Conrad are great, both are patient and stuck it out with me even after the dealership closed! They let me see whatever I wanted, and was honest and open throughout the process. it out with me even after the dealership closed! They let me see whatever I wanted, and was honest and open throughout the process. More
Best customer service in the state. This dealership once again has proven to be the best in the state - customer service is important to me and West Broad Honda continues to perform time This dealership once again has proven to be the best in the state - customer service is important to me and West Broad Honda continues to perform time and time again. More
I came in for a state inspection. Was in and out within an hour. All of the staff was very friendly and knowledgeable. Cleanly waiting room and complimentary coffee! an hour. All of the staff was very friendly and knowledgeable. Cleanly waiting room and complimentary coffee! More
This location was quick to get me in for an oil change and the staff was pleasant to work with. They got the work done quickly and at a great rate compared to some potentially faster options. Tim was help and the staff was pleasant to work with. They got the work done quickly and at a great rate compared to some potentially faster options. Tim was helpful and friendly throughout. More
Service completed! I scheduled an appointment online and was able to wait for my car while it was being done. They are nice and have a nice area at the dealership so I c I scheduled an appointment online and was able to wait for my car while it was being done. They are nice and have a nice area at the dealership so I can work while I wait. More