West Broad Honda
Richmond, VA
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671 Reviews of West Broad Honda
Ever since I got my 2018 Nissan last March I’ve been very pleased with the staff(Phil Noel) my sales person and the service dept. I’ve been there twice for service very pleased with everyone (Cheryl Braxton) pleased with the staff(Phil Noel) my sales person and the service dept. I’ve been there twice for service very pleased with everyone (Cheryl Braxton)Very kind to me More
Purchase my 2017 Honda Civic new from West Broad Honda, has been coming to this dealer for routine service maintenance. Always has gotten excellent service dealing with service department. has been coming to this dealer for routine service maintenance. Always has gotten excellent service dealing with service department. More
GREAT SERVICE They never fail to accomodate me with an appointment. The service representatives are courteous and extremely helpful in keeping me informed about my They never fail to accomodate me with an appointment. The service representatives are courteous and extremely helpful in keeping me informed about my vehicle - what was done and what needs attention. They are not pushy. More
Getting service there since 2006. I bought my Odyssey there in 2006 and been going to the service dept. ever since. Danny Crews always calls me back and answers my questions. Now we al I bought my Odyssey there in 2006 and been going to the service dept. ever since. Danny Crews always calls me back and answers my questions. Now we also have a Pilot and will continue to go there. Lounges are very good! More
Steven Royal is a well knowledgeable service advisor. He provided excellent customer service. I would definitely recommend this dealership to my friends and family in the area. provided excellent customer service. I would definitely recommend this dealership to my friends and family in the area. More
Always a pleasurable experience. Most times the car is ready before the expected wait time. Danny is reliable, thorough, and is very friendly and helpful. ready before the expected wait time. Danny is reliable, thorough, and is very friendly and helpful. More
Everything was great and it was a positive experience. Everyone is very friendly and always willing to help out. I always enjoy coming there to get my car serviced. Everyone is very friendly and always willing to help out. I always enjoy coming there to get my car serviced. More
purchase of car wonderful customer service and financing options available for all types of credit. salesmen were professional and helpful with car selection. would b wonderful customer service and financing options available for all types of credit. salesmen were professional and helpful with car selection. would buy here again for sure More
Efficient and Excellent Thank you Mr. Royal! After this experience, I will return to West Broad Honda for service. For several years I have been driving across town to Mech Thank you Mr. Royal! After this experience, I will return to West Broad Honda for service. For several years I have been driving across town to Mechanicsville for all service. I was urged by a relative to give West Broad a try again; so glad I did. This location is much more convenient for me. I have purchased 3 Honda's from this dealership over the years. But the service could not compare to Mechanicsville. This appointment at West Broad was great. I felt as though there was genuine concern for my vehicle. Mr. Royal explained everything to me and answered all my questions. I even scheduled my next appointment before leaving. More
This dealership is the greatest. I am always greeted with smiling faces and excellent customer service. Everyone is easy to speak to and very knowledgeable. If I’m in the market for another car I’m de with smiling faces and excellent customer service. Everyone is easy to speak to and very knowledgeable. If I’m in the market for another car I’m definitely coming here first! More