Wellesley Volkswagen - Service Center

I love working with Drew and the rest of the Wellesley VW team. They are always thorough, professional, and extremely communicative. Drew always lets me know what to expect, makes appropriate recommendations team. They are always thorough, professional, and extremely communicative. Drew always lets me know what to expect, makes appropriate recommendations, and has a smile while doing so - I truly appreciate his excellent customer service. Wellesley VW isn't the closest dealership to me, but I'll make the extra trek, because I know that my vehicle will be well taken care of, and I won't run into any unexpected issues. More

He went over the top. Just approached me and started helping. One of a kind employee! Thanks Just approached me and started helping. One of a kind employee! Thanks More

Provided an honest assessment of our old Tiguan and didn’t waste our money on expensive repairs. didn’t waste our money on expensive repairs. More

Great communication and great service. Have never had an issue and this time was no different. Have never had an issue and this time was no different. More

My car was serviced on time and ready earlier than predicted. No wait at reception or pickup. predicted. No wait at reception or pickup. More

I appreciated that even though the technicians couldn’t reproduce the shuffling noise we reported, they conducted a thorough check-up to ensure safety. It turns out that whatever manipulation was done has reproduce the shuffling noise we reported, they conducted a thorough check-up to ensure safety. It turns out that whatever manipulation was done has solved the problem for now. A big thank you to Carl for not counting the hours. More

There is a reason I drive 60 miles to this dealership to have my VW serviced! Always welcomed with a smile and an exceptional attitude and leave knowing my car was in great hands. have my VW serviced! Always welcomed with a smile and an exceptional attitude and leave knowing my car was in great hands. More

Always wonderful service at Wellesley VW. Alicia always listens to my needs and make sure they are addressed. Alicia always listens to my needs and make sure they are addressed. More

Great service and team That's why we come for repeat service again Thank you for your efforts service again Thank you for your efforts More

First time customer at Wellesley Volkswagen. Really impressed with their service department. Alisha and the rest of the team went above and beyond in helping me sort a difficult warranty claim. Really impressed with their service department. Alisha and the rest of the team went above and beyond in helping me sort a difficult warranty claim. They listened carefully, understood the issue, and worked with me to get it resolved. I'm a customer for life now. More