Wellesley Volkswagen - Service Center
Wellesley, MA
1,176 Reviews of Wellesley Volkswagen - Service Center
Very efficient and professional. Made my experience, easy and enjoyable. I definitely will come back if I have any more issues. Made my experience, easy and enjoyable. I definitely will come back if I have any more issues. More
Quick and efficient. From the service advisor to the shuttle service. Electronic notifications are also convenient. From the service advisor to the shuttle service. Electronic notifications are also convenient. More
I had an outstanding experience with Karl at Wellesley Volkswagen! He was incredibly professional, knowledgeable, and made sure my car was serviced with the utmost care. From the moment I dropped the car Volkswagen! He was incredibly professional, knowledgeable, and made sure my car was serviced with the utmost care. From the moment I dropped the car off, Karl kept me updated on the progress, explained everything in detail, and made sure all my questions were answered. The service was completed in a timely manner, and my car is running better than ever. I highly recommend Karl for his excellent customer service and attention to detail. Five stars all around! More
Glad to have purchased my vehicle at this dealership, and happy that the service department is just as good. Great communication, and service was performed in a timely manner. happy that the service department is just as good. Great communication, and service was performed in a timely manner. More
I reached out to them w. r.t my brake having a creaking sound. Even after the service job, my problem wasn't fixed. r.t my brake having a creaking sound. Even after the service job, my problem wasn't fixed. More
The dealership was fine and the experience was good. I knew what was needed and the price before going ahead with my repair. I knew what was needed and the price before going ahead with my repair. More
Thorough and efficient service. My problem was addressed in a timely manner. Karl communicated throughout the process to keep me updated. The dealer accommodated weekend hours as we My problem was addressed in a timely manner. Karl communicated throughout the process to keep me updated. The dealer accommodated weekend hours as well. More
Communication during the service was good. Recommend the service to others. Complementary shuttle is also good. Recommend the service to others. Complementary shuttle is also good. More
Repairs were under warranty so no cost to me. Alisha was helpful, got me a ride back to work. Easy this time. Alisha was helpful, got me a ride back to work. Easy this time. More
The staff were really pleasant and easy to work with. It made the car buying experience very easy and not stressful. It made the car buying experience very easy and not stressful. More