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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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October 11, 2024

This dealership is fine for your service, it is however way too expensive for what it is! Id say if you are in need of simple things like oil change…go elsewhere. I paid way too much and the pricing was a More

by ANJA.VUJINIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alisha Schofield
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Life cannot be perfect. I had a couple of hiccups with my new car. However, I have received a great response and service from Wellesley VW. More

by fer.range
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

The service center staff is always pleasant and efficient. They usually have my car ready before they said it would be. More

by DEB23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Service team is very friendly and helpful. They take the time to explain everything that is going to be done during the service process. More

by cmaguire12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Got interval maintenance service. Easy to schedule, shuttle service back to my home, ready same day, on time, and invoiced as quoted. More

by ESLAUGHLIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (scheduling)
October 08, 2024

Excellent service on my car. Polite, thorough and kept me informed about when the car would be ready. More

by eileenel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The people there were very helpful. They tried to get me a discount and they even changed my key fob battery for free. More

by matt.magliocca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

They communicate very well. Their knowledge base is refreshing. My overall opinion is that genuinely care about the your time, and want to ensure that their product is preformin More

by WWAARCHITECTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Very easy to set up an appointment. Service was performed quickly. And Karl maintained good contact and provided updates through the process. More

by Cardriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

As always, Drew provided exemplary service. His friendly demeanor and communication are outstanding and I enjoy working with him! More

by crh7210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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