Wellesley Volkswagen - Service Center

Alisha, Drew and Wellesley VW were amazing on a recent service visit. They got me a loaner and even took care of an issue they spotted unrelated to the service visit - and covered it under warranty. Top n service visit. They got me a loaner and even took care of an issue they spotted unrelated to the service visit - and covered it under warranty. Top notch! Thank you. More

Drew was so professional and so helpful! He communicates well and let’s you know the status of your vehicle. He communicates well and let’s you know the status of your vehicle. More

Alisha was so friendly and professional, a pleasure to work with. The free transportation to and from my home was also very convenient. work with. The free transportation to and from my home was also very convenient. More

My husband brought our new Taos 2024 for the 10K service on 10/21/24 . The morning after the service there was a large oil spill under the car. We brought the car back the next day and they told oil drain on 10/21/24 . The morning after the service there was a large oil spill under the car. We brought the car back the next day and they told oil drain plug was cracked. This was extremely disappointing. More

I bought my car at Wellesley. Always excellent service. Everyone is so nice Alysha went above and beyond with a question I had about my car. She said she would find the answer and Always excellent service. Everyone is so nice Alysha went above and beyond with a question I had about my car. She said she would find the answer and call me back and she did!! That does not usually happen at other places-people usually don’t get back to you. Mike in service also the same — above and beyond. More

Everything was well done and the staff was helpful, professional and friendly ! Looking forward to having the recall work done soon. professional and friendly ! Looking forward to having the recall work done soon. More

Outstanding customer service! Alisha was pleasant and assisted me with all the attention and care🙏🏾 Alisha was pleasant and assisted me with all the attention and care🙏🏾 More

Karl, Tom and Drew were fantastic and relentless in addressing in a rather challenging issue with my car. They went above and beyond to bat for me as a customer with VW. I was kept informed on the st addressing in a rather challenging issue with my car. They went above and beyond to bat for me as a customer with VW. I was kept informed on the status of repairs. Overall, very impressed with the quality of work, level of detail and excellent customer service I was afforded. More

Quickly assessed the issue with my tire and they were able to fix it on the spot! able to fix it on the spot! More

Always great! I recently moved here, so these guys don't have my full history, but Drew went out of the way to look up my CarFax report so they didn't do any unnec I recently moved here, so these guys don't have my full history, but Drew went out of the way to look up my CarFax report so they didn't do any unnecessary work. Everyone is always pleasant to work with. Excellent dealership! More