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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,245 Reviews

1,245 Reviews of Wellesley Volkswagen - Service Center

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February 08, 2025

The service department had great communication and had my vehicle in and out in with no problems More

by JOSHUABROWN7577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Friendly and knowledgeable staff, comfortable waiting area and quick service. Best dealership in the area by far. More

by Mramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

One of my tires had a slow leak. The dealer found the problem quickly. Unfortunately the tire was not repairable. So, I received a new tire which was covered by my tire insurance. More

by ronald.j.maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Karl Christ is an exceptional service associate. We bonded over the love for chilly cheese dogs & their savory flavor. At one point, he even invited me to the Longhorn Steakhouse to join him for a m More

by OptimusPrime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Example Gould
February 05, 2025

I can't buy any car other than a VW anymore because this dealership has thoroughly SPOILED me over the past 20 years! I can't say enough good works about how they take care of me and my car(s). More

by KaliP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
February 03, 2025

It was very smooth experience. The car was ready on time. Good service, and got a good analysis of the status of the car. Thank you! More

by y.cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Great experience, brought my car in for a recall while I was there they took care of topping off my low coolant and fixing my wiper blade that had come off its track. It was also done and ready by the time More

by rauseo.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Trustworthy! Enjoyed the visit and felt taken care of the entire time. Nice waiting area too. More

by ctmaalouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Since choosing VW Wellesley has been the best decision I've ever made. They have a great team with excellent representatives who have the best people skills. Plus their waiting are is always clean. More

by GEM_1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

I had a pleasant experience, overall. Easy drop off and pick up, and helpful customer service. More

by SHBOCK.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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