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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,284 Reviews

1,284 Reviews of Wellesley Volkswagen - Service Center

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April 01, 2025

He squeezed my car in without an appointmentand gave me an accurate time estimate. My car was ready on time. More

by JERE.BABST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Car was ready sooner than expected! Cost were explained as well as how the repair fits into the car's operation. More

by henrylberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

A courteous, informative and communicative staff are always a pleasure to deal with. Work perfomed in a timely manner with a clear presentation of the expected fees. More

by edaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Drew has been extremely knowledgeable and helpful. he diagnosed the problem with my Atlas quickly and fixed the issue with minimum of costs. More

by Kevin Zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Great service and Karl took the time to explain my options and was invaluable guiding me through my repairs. More

by HBGOODALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Coe
March 25, 2025

Ease of booking, nice greeting, friendly and efficient. First time there, will definitely go back. More

by wendymagill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Wellesley Volkswagen has been my go-to for services on my Touareg for several years. I worked with Drew during my visit this year and last year, who is always friendly, helpful, communicative, and considerat More

by cottontown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Drew is very personable and helpful. He explained the required service and kept me informed the whole time. I appreciate his friendliness. More

by SMCDUFF13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

The service dept was very responsive and communication was very thorough. My main complain is how poorly the ID4 was design; from its rather pathetic full charge/mileage range/poor battery management to r More

by RAY@PANDAMONIUM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Karl is phenomenal and I felt very comfortable and taken care of during the entire process More

by JMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.