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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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December 13, 2024

Drew in the service department at Wellesley VW was easy to work with and communicated what work was needed and the time it would take quickly and clearly. More

by ericwvarela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

The service was great. They told me exactly what was going to be done,why, and the cost. I was in and out right on time. More

by DJACKSON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Excellent experience from call to schedule through to driving away. Polite, personable staff (Thanks Karl and Mike) diagnosing issue and completing repair far sooner than expected. Waiting area clea More

by ALWEBBSITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
December 12, 2024

They got my car in right away, and they were very communicative through every step! More

by EKMOESSBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Great dealership for service - Alisha is so pleasant to work with and she is always on top of everything. Keeps me up to date on my day of servicing. I also appreciate that they have a shuttle service. So More

by kelsips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

I liked everything about my experience dealing with the service center. The got back to me on the issue with the car and explained what needed to be fixed and kept me up to date on the repair. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Fast, friendly service. Easy to book online, and text message reminders are helpful. I was able to get an appt quickly, and worked remotely from the customer waiting area. More

by NHale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather at reception
December 06, 2024

Friendly service, easy to book appts online and text message reminders are awesome. Thanks again! More

by NHale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Everything went great. The team provided great service. Nucar vw is closer to my house but I’ll gladly make the trip to Wellesley vw for the great service. More

by samuelkeithanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

This dealership consistently delivers the best service experience. Friendly, knowledgeable, helpful, and always on time. More

by robertgoolbis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.