Wellesley Volkswagen - Service Center

Excellent customer service, and knowledgeable repair staff. Will be coming here instead of Boston VW for all my future needs. staff. Will be coming here instead of Boston VW for all my future needs. More

Manager endeavored to fix problems without adding too much to the bill, which always is shocking with dealers -- replace tail light directional signal (difficult job to do on my own even after watching y much to the bill, which always is shocking with dealers -- replace tail light directional signal (difficult job to do on my own even after watching youtube videos + detected oil leak due to faulty crankcase plug or replacement of plug after an independent oil change. More

It was great and quick service. Easy to schedule online and everyone was very nice! Easy to schedule online and everyone was very nice! More

Alisha was great and got my car in and out in a timely fashion. Would totally recommend! fashion. Would totally recommend! More

Everybody was kind and professional and explained exactly what was going to be done to the car. what was going to be done to the car. More

I have been coming here for 20 years. I always receive excellent customer service from this group of unique characters. I look forward to visiting them whenever my vehicle needs attention I always receive excellent customer service from this group of unique characters. I look forward to visiting them whenever my vehicle needs attention. More

Prompt, respectful and very easy! Always a good experience! Karl was informative and kind. Thank you Always a good experience! Karl was informative and kind. Thank you More

Very helpful associates and easy experience. Would recommend that time estimate of appointment is included somewhere in online booking process. Would recommend that time estimate of appointment is included somewhere in online booking process. More

Karl was great and the service was really fast. I would definitely go back for future car services. I would definitely go back for future car services. More

Great service. And outstanding expertise when I compare this to other Volkswagen dealerships. The diagnosis is always clear. The remedy always seems appropriate and And outstanding expertise when I compare this to other Volkswagen dealerships. The diagnosis is always clear. The remedy always seems appropriate and not bias and there’s always a degree of awareness and understanding of cost associated with any of the services or repairs. I also appreciate the complementary car wash! More