Wellesley Volkswagen - Service Center
Wellesley, MA
1,339 Reviews of Wellesley Volkswagen - Service Center
He is Attentive, Polite, Clear in communication. great to work with. Would recommend to my friends great to work with. Would recommend to my friends More
Wellesley VW continues to provide great service for our 2014 Jetta. Service is always well explained, including pricing. Location is easy to get to. Service Center is nice and has WiFi, but there is a nice 2014 Jetta. Service is always well explained, including pricing. Location is easy to get to. Service Center is nice and has WiFi, but there is a nice shopping center just across the street if you don't want to sit and wait at the dealership. More
Diagnosis was timely and repairs were justified. I have confidence in their work. Ben s customer for over 15 years. I have confidence in their work. Ben s customer for over 15 years. More
I am very happy with the service in all, Especially Alisha's friendly attention on my car issue. Alisha's friendly attention on my car issue. More
Great communication while my car was getting serviced. Would use them again. Very courteous as well Would use them again. Very courteous as well More
Excellent service! The team was highly professional, and communication was clear and consistent throughout the entire process. I felt informed and confident every step The team was highly professional, and communication was clear and consistent throughout the entire process. I felt informed and confident every step of the way. More
Karl was direct, explained the issues clearly, including an extra issue of alignment. The problem with tire rotation that my driving caused was clarified. He is pleasant. He was very practical about what el an extra issue of alignment. The problem with tire rotation that my driving caused was clarified. He is pleasant. He was very practical about what elements of the routine maintenance could be postponed given our driving habits and low mileage. The 1:00 appointment appeared a little aspirational as the car sat for a while before work was begun. I did not know what I was supposed to take from the video of the car. I appreciated the wash; I never seem to get around to washing the car at home. If there is water available, I didn't locate it in the waiting area. I was there for 2 1/2 hours - water would have been nice. The car is making a subtle new sound. I notice no problems with tires, ride, alignment, brakes or engine performance. I'll monitor. . . . More
I appreciate the advice Alicia has provided me with regards to my VW Tiguan. All service advisors have been knowledgeable and helpful, whether fixing a problem I had experienced or advising me on serv regards to my VW Tiguan. All service advisors have been knowledgeable and helpful, whether fixing a problem I had experienced or advising me on service needed or due. I have appreciated everyone's professionalism and knowledge from the service desk, to the shuttle service and technicians! More
Excellent service, friendly staff and advisors, easy to schedule. I can always count on Wellesley VW to treat my case great. schedule. I can always count on Wellesley VW to treat my case great. More
the whole experience from making the service appointment, to drop off and pick up was very easy! to drop off and pick up was very easy! More