Wellesley Volkswagen - Service Center
Wellesley, MA
1,245 Reviews of Wellesley Volkswagen - Service Center
Excellent experience and Drew was fantastic! Everything was smooth and well planned out and will be back for service. Location of dealership is excellent and was a wonderful experience for me. Everything was smooth and well planned out and will be back for service. Location of dealership is excellent and was a wonderful experience for me. More
vw associate drew ricci gets me in and out quickly--my car is cleaner than when I brought it in--the workmis done right the first time!!!! car is cleaner than when I brought it in--the workmis done right the first time!!!! More
Alisha was very responsive and helpful when our repair took a long time. She provided us with a loaner, which was great. took a long time. She provided us with a loaner, which was great. More
I had a very positive experience with my first time in for a service issue with new car. Excellent customer service from Karl -- both my car and I left happy. for a service issue with new car. Excellent customer service from Karl -- both my car and I left happy. More
The most professional friendly and efficient dealership. They make your life so easy. Always great job! Wellesley VW #1! They make your life so easy. Always great job! Wellesley VW #1! More
Conveniently located and well staffed. Appreciated Drew's proactivity, competence, and energetic customer interface with me. Appreciated Drew's proactivity, competence, and energetic customer interface with me. More
Great first experience with service at Wellesley VW for my new ID Buzz! Great communication and they took excellent care of the car! my new ID Buzz! Great communication and they took excellent care of the car! More
I went to Wellesley Volkswagen, for the first time, to have some concerns addressed on my 2020 Golf. What a great experience! My service advisor, Drew Ricci, was extremely kind, knowledgeable and honest. have some concerns addressed on my 2020 Golf. What a great experience! My service advisor, Drew Ricci, was extremely kind, knowledgeable and honest. He listened to my concerns and made sure they were addressed, keeping me informed of the cost, as well as how long the repairs would take. He wasn't pushy at all, which I truly appreciated. When I got home, I told my husband that we'll have to buy our next vehicle at Wellesley Volkswagen. We are definitely new customers! We'll be back! More
Easy to schedule, service agent was timely in updates. Process was easy and Karl was great! Process was easy and Karl was great! More
The whole experience was made easy by the staff of Wellesley VW. I could not be more satisfied. Wellesley VW. I could not be more satisfied. More