Back

Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,245 Reviews

1,245 Reviews of Wellesley Volkswagen - Service Center

Sort by
March 08, 2025

Good customer service. Easy to drop off and do shopping nearby. Easy to schedule an appointment. More

by tarablakelylightbody
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

10/10 service every single time - Great staff, quality work, prompt/thorough communication. 100% recommend! More

by mg97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
March 06, 2025

Great experience from appointment scheduling, reception, setting service time and delivery. Car was ready ahead promised time and cleaned. More

by JPREGO31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Besides fair pricing, comfortable workstation, and appealing snacks while waiting. Only thing missing was tomato juice. More

by TomDocktor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat brown
March 03, 2025

Very clear, courteous, and timely communication regarding the status of the car's service and time to pick-up. More

by AROLLAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

I brought in my car for a recall service and they were so helpful and quick about it! More

by gpotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Always a great experience with Wellesley Volkswagen service! My car was serviced quickly and the staff is very friendly and straightforward. More

by AMANDAJO.NOWAK
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

VW service with Alisha in Wellesley was great! They were honest with what was going on with my new Tiguan, and fixed the problem. Mechanics were great and trusted. Alisha was understanding, hel More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics
March 01, 2025

I had a great experience at Wellesley Volkswagen. The facility itself is centrally located with ample and comfortable waiting areas. Drew Ricci was great - very helpful, transparent, and communicativ More

by lregan623
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

I was there for a warranty repair. I was kept updated with the progress. They were right on time. I've had great experience with both Drew and now Alisha. More

by OFAYEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...