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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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January 09, 2025

Had a great experience at Wellesley Volkswagen. Every time I have gone in for service, they have been professional and courteous. Highly recommend. More

by jaypavo84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Fortunately, the recall service work was much quicker than I was expecting it to be. More

by gavinmcdonagh
Service Time
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

drew and the wellesley vw's service dept did a terrific job repairing my car! More

by RBROMFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

I was not notified that I would need all my keys for the activation of my new fob. I luckily happened to have it, but I recommend the service team to be more proactive and notify customers of all requiremen More

by howefr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Drew, Karl and the entire team at Wellesley VW are outstanding. They accommodate customers schedules and perform great work and service. Would recommend this dealership to anyone who asked! More

by gerald.loehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Brought my 2017 VW Beetle in for a recall repair. So friendly, great lounge to wait, and they were done earlier than expected! I’ll probably be in the market for a new VW soon and wont hesitate to r More

by Tephor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Got the work done as scheduled. Based on the cost of the repairs they should clean the car before its returned. More

by jtobasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Drew is extremely helpful. He is very fair and accommodating. I highly recommend bringing your car to him. More

by MDALTON220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Great experience at Wellesley VW, easy to schedule and the recall work was performed as promised. More

by mike.gorhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Friendly, wonderful service staff, they tell me what my car needs and always help me to get my car in working condition. Thank you More

by yulissa828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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