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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,293 Reviews

1,293 Reviews of Wellesley Volkswagen - Service Center

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May 01, 2025

THANKS FOR SERVICE ON MONDAY PAST. FINE, REASONABLE AND EFFECIENT DREW ALWAYS LOOKS OUT FOR ME TOO AND I APPRECIATE THAT ALOT. BEST, ANN JOHNSON More

by AEGJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Drew was courteous, sensitive to my time, and kept me apprised of the progress and discoveries, More

by WWAARCHITECTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Was told work on my car would be $10k. They offered me $3k for the car. When I took the car to local mechanics they said it would be $1k and the other “issues” that were pointed out were n More

by emmaihobart
Recommend Dealer
No
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Wellesley VW was prompt at getting my car in for service on short notice which I appreciated with a trip I needed to take. More

by eileen.m.rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

As always it was a great experience. Karl helped me this time and he's very professional and accommodating. Wellesley Volkwagen is a fantastic dealership! More

by C.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Amazing service, very clear on what they were doing and why they were doing it. More

by thomas.giauque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

We had an excellent experience with VW Wellesley. Karl took really good care of us, he explained everything in detail and answered all of our many questions. We are definitely coming here from now More

by tracystone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

We love Wellesley Volkswagen. They are very professional. Whenever we have a problem or our car needs service we can always count on Drew Ricci to help us out. We have formed a gr More

by JANETN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
April 20, 2025

Karl was great. he was knowledgeable, provided good feedbacks, and finished my job ahead of time. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

They are very knowledgeable and make the process seamless. I have purchased two Volkswagens from this dealership in the past 5 years and have them serviced here. My prior Volkswagens have also been More

by ROSAURYSSOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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