Wellesley Volkswagen - Service Center

Alisha was both professional and personal. She also recognized immediately I was disabled - not many in my experience do or care -and she came around the front of the counter to finish checkin She also recognized immediately I was disabled - not many in my experience do or care -and she came around the front of the counter to finish checking my car in. That means she’s very observant of her customers needs. More

Alisha did a great job! She listened to my concerns and got the work done in a timely manner. One minor pet peeve. All the tire caps were loose. The next day I noticed 2 She listened to my concerns and got the work done in a timely manner. One minor pet peeve. All the tire caps were loose. The next day I noticed 2 were loose and 2 were missing. They are cheap to replace, but… just tighten the caps! lol More

Excellent customer service. They're all very courteous and knowledgeable of what my car needs. I love my Jetta. So, I want to have the best care for my car. They're all very courteous and knowledgeable of what my car needs. I love my Jetta. So, I want to have the best care for my car. More

Karl was excellent . Great service. Great communication and feel confident our car has been taken care of well. Great service. Great communication and feel confident our car has been taken care of well. More

Everyone was very professional and helpful. Work that needed to be completed was explained thoroughly and was completed on time as agreed. Work that needed to be completed was explained thoroughly and was completed on time as agreed. More

They got me in ASAP after check engine warning light came on, diagnosed quickly, had parts on hand - I was in/out in under 2 hours. Drew, Sam, Andreas - GREAT TEAM! on, diagnosed quickly, had parts on hand - I was in/out in under 2 hours. Drew, Sam, Andreas - GREAT TEAM! More

I have yet to have a bad experience at Wellesley Volkswagen. The only reason for the 4 star is the level of expense that come switch repairs, Drew is always and still is amazing!!! Volkswagen. The only reason for the 4 star is the level of expense that come switch repairs, Drew is always and still is amazing!!! More

This dealership is so organized! Jens was really knowledgeable about Tiguans and I felt confident about my choice of vehicle. This is my third Volkswagen, but my first from Wellesley Jens was really knowledgeable about Tiguans and I felt confident about my choice of vehicle. This is my third Volkswagen, but my first from Wellesley Volkswagen. This was easily the most professional and painless experience! More

Drew did an awesome job with my 24 atlas. Everyone is great at the store. Everyone is great at the store. More

This dealership has been great to work with. Very accommodating. Easy to get an appointment. Very accommodating. Easy to get an appointment. More