Wellesley Volkswagen - Service Center

This dealer was professional and easy to use. They have good messaging and communication. No complaints. They have good messaging and communication. No complaints. More

Could have been informed about additional service needed sooner to shorten overall length of appoinment. sooner to shorten overall length of appoinment. More

Excellent service. Friendly explained everything that was going to be done. Wonderful ride home. Car looked great and again everyone delightful when I came to pick car Friendly explained everything that was going to be done. Wonderful ride home. Car looked great and again everyone delightful when I came to pick car up. More

Drew is the best. He is always over the top helpful and responsive to whatever our cars or our schedule need. I highly recommend Drew. He is always over the top helpful and responsive to whatever our cars or our schedule need. I highly recommend Drew. More

service is always exceptional at VW Wellesley regardless who is working. Thanks for all your help who is working. Thanks for all your help More

Great service, prompt and courteous. Kept me informed wiht the progress of the repairs. called me mid day to let me know they needed another day so plenty of notice. Kept me informed wiht the progress of the repairs. called me mid day to let me know they needed another day so plenty of notice. More

Very easy process. Test drove the car and agreed on a deal about 30 minutes later. Test drove the car and agreed on a deal about 30 minutes later. More

Alisha has been so great. She is so kind and responsive. Sends polite texts to keep me informed. Also, is really helpful and understanding. She is so kind and responsive. Sends polite texts to keep me informed. Also, is really helpful and understanding. More

Alisha is wonderful, she is so efficient and easy work with. I am happy she is there for all my service questions and concerns. with. I am happy she is there for all my service questions and concerns. More

Carl’s support in the experience in general was just great. My issues are more with Volkswagen. The supply chain problems with the door handle replacements is of course very slow, and the unresolved kno great. My issues are more with Volkswagen. The supply chain problems with the door handle replacements is of course very slow, and the unresolved knocking in my door locks has been a chronic problem since I received the car. More