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Wellesley Volkswagen
Wellesley, MA
3,087 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,087 reviews
October 07, 2024
I love working with Drew and the rest of the Wellesley VW team. They are always thorough, professional, and extremely communicative. Drew always lets me know what to expect, makes appropriate recommendations team. They are always thorough, professional, and extremely communicative. Drew always lets me know what to expect, makes appropriate recommendations, and has a smile while doing so - I truly appreciate his excellent customer service. Wellesley VW isn't the closest dealership to me, but I'll make the extra trek, because I know that my vehicle will be well taken care of, and I won't run into any unexpected issues. More
by elizabeth.p
Employees Worked With
October 07, 2024
Very easy to set up an appointment. Service was performed quickly. And Karl maintained good contact and provided updates through the process. Service was performed quickly. And Karl maintained good contact and provided updates through the process. More
by Cardriver
Verified CustomerEmployees Worked With
October 05, 2024
He went over the top. Just approached me and started helping. One of a kind employee! Thanks Just approached me and started helping. One of a kind employee! Thanks More
by Jenny
Employees Worked With
October 01, 2024
Provided an honest assessment of our old Tiguan and didn’t waste our money on expensive repairs. didn’t waste our money on expensive repairs. More
by ASTILLER0
October 01, 2024
Great communication and great service. Have never had an issue and this time was no different. Have never had an issue and this time was no different. More
by Irwin
Employees Worked With
September 30, 2024
Excellent all around experience and Jens was really knowledgeable. Very happy!!! I will def recommend my friends look up Jens when their ready to purchase a VW knowledgeable. Very happy!!! I will def recommend my friends look up Jens when their ready to purchase a VW More
by SPENCER.LIEBMANN
September 30, 2024
My car was serviced on time and ready earlier than predicted. No wait at reception or pickup. predicted. No wait at reception or pickup. More
by joe.cocuzzo
Employees Worked With
September 30, 2024
I appreciated that even though the technicians couldn’t reproduce the shuffling noise we reported, they conducted a thorough check-up to ensure safety. It turns out that whatever manipulation was done has reproduce the shuffling noise we reported, they conducted a thorough check-up to ensure safety. It turns out that whatever manipulation was done has solved the problem for now. A big thank you to Carl for not counting the hours. More
by TECNOPA
Employees Worked With
Other Employees :
The (new) person at check-out was great
