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Wellesley Volkswagen
Wellesley, MA
3,090 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,090 reviews
November 12, 2023
Took car here for brake light indicator on. I Was told by service desk staff (Samantha) that I’d get a call to pickup the car. By one hour to closing time, no call, so I finally called them and I Was told by service desk staff (Samantha) that I’d get a call to pickup the car. By one hour to closing time, no call, so I finally called them and they said “it’s all set for pickup”. I go there, the cashier (Heather) charges me. I assumed the repair was done bc she didn’t say anything else to me. I go out to the car and find the same problem (red brake light). I go back in and only then does the cashier tell me they did NOT fix the problem, only identified the problem, and that I’d need to come back. It would have made sense if she’d told me that when I paid and before I left thinking the car was actually fixed. Poor communication. More
by Vwaw
Verified CustomerEmployees Worked With
Heather, Samantha Briody
November 12, 2023
Just moved out here from California and was afraid I wouldn’t find a dealership I liked as much as my old one. But Drew took very good care of me. Great communication and always with a smile. Very h wouldn’t find a dealership I liked as much as my old one. But Drew took very good care of me. Great communication and always with a smile. Very honest too. Absolutely wonderful. More
by Caligirl
Employees Worked With
November 11, 2023
Thanks to Jens for a wonderful buying experience! Very clear explanations and a solid foundation for owning an EV. Very clear explanations and a solid foundation for owning an EV. More
by RSCHADT0
Employees Worked With
November 10, 2023
Sam is always super responsive, knowledgeable and very professional. Her excellent service was one of the main drivers behind our family purchasing a second car from Wellesley VW! professional. Her excellent service was one of the main drivers behind our family purchasing a second car from Wellesley VW! More
by Hdable
November 10, 2023
Eric helped my husband and I with our new vehicle purchases. He was extremely patient, professional and helpful. Highly recommend Eric and Wellesley VW! purchases. He was extremely patient, professional and helpful. Highly recommend Eric and Wellesley VW! More
by Kathleen S
Employees Worked With
November 09, 2023
We had a fantastic experience at Wellesley Volkswagen. Eric was friendly, knowledgeable and found us exactly the car we were looking for. The entire staff went out of their way to accommodate our request Eric was friendly, knowledgeable and found us exactly the car we were looking for. The entire staff went out of their way to accommodate our requests. We left there feeling extremely confident with our purchase and we will be back. (He also recommended the best Italian restaurant we have been to!) More
by Summit
Employees Worked With
November 09, 2023
Love this dealership they are very efficient and friendly and helpful with all My questions and helpful with all My questions More
by SHELLYVID
November 08, 2023
Jens was great. Truly knowledgeable about our needs and the best options available to us. Extremely helpful Truly knowledgeable about our needs and the best options available to us. Extremely helpful More
by tim.shea629
Employees Worked With
