Wellesley Volkswagen

Very clear, courteous, and timely communication regarding the status of the car's service and time to pick-up. the status of the car's service and time to pick-up. More

Always a great experience with Wellesley Volkswagen service! My car was serviced quickly and the staff is very friendly and straightforward. service! My car was serviced quickly and the staff is very friendly and straightforward. More

VW service with Alisha in Wellesley was great! They were honest with what was going on with my new Tiguan, and fixed the problem. Mechanics were great and trusted. Alisha was understanding, hel They were honest with what was going on with my new Tiguan, and fixed the problem. Mechanics were great and trusted. Alisha was understanding, helpful and made the process seamless... More

I had a great experience at Wellesley Volkswagen. The facility itself is centrally located with ample and comfortable waiting areas. Drew Ricci was great - very helpful, transparent, and communicativ The facility itself is centrally located with ample and comfortable waiting areas. Drew Ricci was great - very helpful, transparent, and communicative. More

I was there for a warranty repair. I was kept updated with the progress. They were right on time. I've had great experience with both Drew and now Alisha. I was kept updated with the progress. They were right on time. I've had great experience with both Drew and now Alisha. More

Amazing experience, one of the best in Massachusetts. I will be buying my next car here as well. I will be buying my next car here as well. More

So happy with our new car! Eric and the team were great and helped so much throughout the whole process. Eric and the team were great and helped so much throughout the whole process. More

Excellent experience and Drew was fantastic! Everything was smooth and well planned out and will be back for service. Location of dealership is excellent and was a wonderful experience for me. Everything was smooth and well planned out and will be back for service. Location of dealership is excellent and was a wonderful experience for me. More

Great team, very friendly and knowledgeable. And helpful. They made the car buying experience very easy. Assisted with getting the car registered very quickly. And helpful. They made the car buying experience very easy. Assisted with getting the car registered very quickly. More

By far the smoothest car buying experience I have ever had. I visited on a Sunday the dealership was open for Presidents’ Day, although they are typically not open Sundays the entire staff was friendly an had. I visited on a Sunday the dealership was open for Presidents’ Day, although they are typically not open Sundays the entire staff was friendly and attentive. When I got to the dealership Eric was finishing with another customer so Tim helped set me up and made sure I was taken care of. Eric was great to work with. He listened to what I was looking for in a car and set me up with test drives in the Taos and Tiguan. Tim pulled the cars around front for me and had them warm and ready to test drive while Eric went over the features. Eric didn’t sway me on one car or another just told me the facts. When it came time to work through the price he was transparent and explained all the trim levels and packages. I ended up with a Tiguan and it has been great since I brought it home. Eric even called to check in on how the car was a few days later. The customer service can’t be beat at Wellesley VW! Thanks Eric and Tim for making this an easy process! More