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Wellesley Volkswagen
Wellesley, MA
3,295 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,295 reviews
November 18, 2024
Friendly staff and excellent customer service. Years ago, I purchased my VW from Wellesley VW. It was a great experience and I return often for service. Years ago, I purchased my VW from Wellesley VW. It was a great experience and I return often for service. More
by JPAPANGELIS
Verified Customer
November 17, 2024
Jens made the car buying experience very positive and enjoyable. We have recommended him and the dealership to our friends. We would definitely return to purchase another car. enjoyable. We have recommended him and the dealership to our friends. We would definitely return to purchase another car. More
by Vicki
Employees Worked With
November 16, 2024
I recently bought a new car from Wellesley VW and had an outstanding experience. Eric, my salesperson, was knowledgeable, friendly, and genuinely focused on finding the right car for me. He listened to my n outstanding experience. Eric, my salesperson, was knowledgeable, friendly, and genuinely focused on finding the right car for me. He listened to my needs, answered all my questions, and helped me secure great financing without any pressure. The dealership was clean and professional, making the entire process smooth and enjoyable. I’m very happy with my purchase and highly recommend Eric and Wellesley VW to anyone looking for a new car! More
by janetrchilds
Employees Worked With
November 15, 2024
Great customer service friendly staff. Made sure to check my car out and help me out Made sure to check my car out and help me out More
by guilhermeje2001
Employees Worked With
November 14, 2024
Very Easy process friendly staff. Jen’s was a great help thru the whole process. Jen’s was a great help thru the whole process. More
by kdafonte
Employees Worked With
November 14, 2024
Eric was fantastic at helping us select which car is best for us, he was very patient and showed a number of options; I love my VW! He gave a nice overview of the car's features too! Everyone at the dealersh for us, he was very patient and showed a number of options; I love my VW! He gave a nice overview of the car's features too! Everyone at the dealership was very nice and responsive, Paul was very helpful too! More
by TJ
November 12, 2024
Excellent customer service, and knowledgeable repair staff. Will be coming here instead of Boston VW for all my future needs. staff. Will be coming here instead of Boston VW for all my future needs. More
by CHIN.MICHAELJ
Employees Worked With
November 12, 2024
Fantastic working with Jens. Best experience we have had at a dealership. The vehicle wasn’t the right fit but I can’t say enough positive things about the dealership and the peo Best experience we have had at a dealership. The vehicle wasn’t the right fit but I can’t say enough positive things about the dealership and the people there. More
by Dmasse
Employees Worked With
November 11, 2024
The dealership was very easy to work with and I would recommend them to a friend. recommend them to a friend. More
by Kelly
Employees Worked With
November 11, 2024
Manager endeavored to fix problems without adding too much to the bill, which always is shocking with dealers -- replace tail light directional signal (difficult job to do on my own even after watching y much to the bill, which always is shocking with dealers -- replace tail light directional signal (difficult job to do on my own even after watching youtube videos + detected oil leak due to faulty crankcase plug or replacement of plug after an independent oil change. More
by vfcormier
Employees Worked With
