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Wellesley Volkswagen
Wellesley, MA
3,088 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,088 reviews
August 15, 2024
Karl the service manager was excellent! Very nice and made sure I was out within 2 hours. Very nice and made sure I was out within 2 hours. More
by Jen
Employees Worked With
August 15, 2024
Wellesley VW has been very professional a knowledgeable. I bought a car from Jens and he found the perfect CPO car for me based on my criteria. The trade in and purchase transaction was seamless. The I bought a car from Jens and he found the perfect CPO car for me based on my criteria. The trade in and purchase transaction was seamless. The service appointment went well and they accommodated my schedule, were friendly, professional and communicative. I am happy with my purchase and the service experience at this dealership. More
by suzepond
Verified CustomerAugust 15, 2024
The entire Wellesley Volkswagen service is like my 2nd family. I wouldn’t trust anyone else. Especially Andrew Ricci, he’s so nice and patient. family. I wouldn’t trust anyone else. Especially Andrew Ricci, he’s so nice and patient. More
by MEGGELS2911
Employees Worked With
Other Employees :
Heather McEwan
August 14, 2024
They are very friendly,easy to work with, and pretty quick to get back to you. quick to get back to you. More
by tigerchrissy13
August 13, 2024
Jens Albrecht is excellent, personable, knowledgeable and thoughtful. I had an outstanding experience purchasing a vehicle from Jens and would go back to him time and again. thoughtful. I had an outstanding experience purchasing a vehicle from Jens and would go back to him time and again. More
by banderson19
Employees Worked With
August 09, 2024
Best dealership after sales service. I always find it easy to do service at Wellesley VW because from booking to reaching your car every process is easy professional transparent and conve I always find it easy to do service at Wellesley VW because from booking to reaching your car every process is easy professional transparent and convenient. Quality and speed is always the best service provided here. More
by hassanhaidar
August 09, 2024
Every experience we've had here has been positive. We've had two cars serviced here over the last 16 years, once of which we purchased from them. Great waiting area for same day service, including Wi- We've had two cars serviced here over the last 16 years, once of which we purchased from them. Great waiting area for same day service, including Wi-Fi and coffee for remote work while you wait. We've dealt with a few different people in the Service department over the years. All of them have been great and none of them have been pushy. The most recent visit was with Drew Ricci who continued our excellent service experience at Wellesley Volkswagen. More
by Nick
Employees Worked With
August 08, 2024
Had a great experience at my latest service! All employees did an exceptional job and everything was explained clearly! All employees did an exceptional job and everything was explained clearly! More
by ampelkas
August 08, 2024
Good experience for a simple service. Quiet waiting area with desks and outlets. I think there was coffee (I don't drink it). Quiet waiting area with desks and outlets. I think there was coffee (I don't drink it). More
by momulle
Employees Worked With
August 06, 2024
Friendly service Always confident I will receive quality service. Effort made to get work completed on time or early so I could get to my md appointments. Able to work while I wait for my vehicle in a nic service. Effort made to get work completed on time or early so I could get to my md appointments. Able to work while I wait for my vehicle in a nice clean environment. More
by MYRA.OLSON
Employees Worked With
